I tried to run a system restore and I received an error message saying that "the system restore did not complete because an anti virus was blocking the program, please disable your antivirus and rerun the system restore"
Since this is my first time trying to run a system restore with avast installed so :
1.) Is this normal/a known issue?
2.) If so what steps need to be taken to run a successful system restore?
I should also note that these problems arose after installing windows updates 976264, 977863, 978637*, 979099*
*these updates never fully installed and are listed as pending under installed updates - i checked the updates individually in microsofts knowledge base to make sure they were compatible. When the computer rebooted both my mouse and keyboard were disabled, after about 5 minutes, the system crashed and rebooted. Im now unable to enter the bios utility. Sounds like a virus to me but Im unsure. I ran Malwarebytes and Avast Free and nothing came up.
Avast! Free 5.0.462
database version 100329-2
Malwarebytes free version 1.44
db 3924
win7 64 home premium