Author Topic: Avast 5.0.462 blocking internet connection  (Read 41567 times)

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Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #30 on: March 31, 2010, 09:21:53 PM »
STOP!

What did you do before it started working?
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Offline Asyn

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Re: Avast 5.0.462 blocking internet connection
« Reply #31 on: April 01, 2010, 10:17:32 AM »
STOP!

What did you do before it started working?
We rely on feedback here!

+1
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Offline Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #32 on: April 02, 2010, 11:04:51 AM »
Hello,

First, do not worry I will not disappear as soon as the problem is fixed.

Unfortunately it is not fixed yet :(

I had installed CCleaner and cleaned 1,7 GO (sounds huge) and then it worked. Rebooted. Worked again. The day after, it does not work anymore :(

Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #33 on: April 02, 2010, 11:07:59 AM »
GO? What is that?

The problem is back?  :o
Would you mind and give a short description of the problem again? Sorry for the inconvenience...
We'll try our best! I think there will be not too much moderator support until Tuesday, after all, it's Easter time.  ;D

One stupid thought...: is your date/time on your PC set correctly?
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Offline Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #34 on: April 02, 2010, 11:12:50 AM »
Giga octet :)

Ok so here is an up to date description :

When Avast web agent is off. I have access to internet without any problem
When Avast web agent is on. I apparently have from time to time access to the internet (that's why it worked after CClean) but most of the time connection is not working. When I ask to check what could be wrong with the connection (the web browser automatically ask if I want) it says everything is ok


Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #35 on: April 02, 2010, 11:14:56 AM »
Okay... I remember we did this already? http://forum.avast.com/index.php?topic=57443.msg484431#msg484431
Would you mind checking it again, just to be sure?

BTW: what is Giga Octet?
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Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #36 on: April 02, 2010, 11:20:40 AM »
L'octet - c'est francais pour "byte"?
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Offline spg SCOTT

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Re: Avast 5.0.462 blocking internet connection
« Reply #37 on: April 02, 2010, 11:25:36 AM »
“There is a computer disease that anybody who works with computers knows about. It's a very serious disease and it interferes completely with the work. The trouble with computers is that you 'play' with them!”Richard Feynman

Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #38 on: April 02, 2010, 11:31:03 AM »
 ;D
How can "byte" be ambiguous...? (Referring to wikipedia)
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Offline Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #39 on: April 02, 2010, 11:39:38 AM »
http://www.wordreference.com/fren/octet

So I guess yes :)

I checked and the TEMP folder exist in C:\Windows

I checked registry and HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
has values TEMP and TMP

By the way, I am going to be slower answering since now I am back in Paris and my relative is in Marseille so I have to explain to him by phone and have him do what you ask me since he does not speak english. But please be so kind to keep helping, I will answer as fast as possible.

Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #40 on: April 02, 2010, 11:51:11 AM »

I checked registry and HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
has values TEMP and TMP


And the values are "%SystemRoot%\Temp"...?
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Offline Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #41 on: April 02, 2010, 12:18:10 PM »

I checked registry and HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
has values TEMP and TMP


And the values are "%SystemRoot%\Temp"...?

Yes

Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #42 on: April 02, 2010, 12:30:17 PM »
Okay. I'm still confused about the "Tea Timer" from Spybot Search and Destroy in the hijackthis log.

Does this folder exist: "C:\Program Files\Spybot - Search & Destroy\" ?
Can you give a screenshot of Taskmanager (the running services tab)?

Go here: MBAM and run MBAM, just to make sure, there is no malware.
Also please post the content hosts file: C:\Windows\system32\drivers\etc\hosts (open file with editor)
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Offline Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #43 on: April 02, 2010, 01:53:45 PM »
We are running Malwarebytes

The folder of Spybot does not exist


(I hide the family name but I guess you had guessed)

Offline Asyn

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Re: Avast 5.0.462 blocking internet connection
« Reply #44 on: April 02, 2010, 02:37:16 PM »
Just a try...
Please disable apdproxy.exe for testing.
I don't know if this will help you, i think we are back to guessing again...
asyn
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0