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Author Topic: Avast 5 just killed my Win XP pro dual boot config  (Read 20616 times)

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nat1

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Avast 5 just killed my Win XP pro dual boot config
« on: April 12, 2010, 05:30:59 AM »
After dealing with network problems all week while setting up a new server and avast not doing what it is suppose to (allowing connection to my subnet) I gave it a go on installing avast 5 on my main workhorse. I have a dual boot setup (with ubuntu as another option.)

After uninstalling avast 4 - rebooting - installing 5 (xxx.499) with entering the license file key it asked me to reboot, which I did.  

:-X :-[ :P ::) ???  :'( :'( :'( :'( :'(

Capital F this -- can't even do a safe mode boot
nor a "last known good config boot!"

I will see what I can do with the info here:
http://forum.avast.com/index.php?topic=58029.0

------
Did not help much - but gave me some ideas.
Booting in Ubuntu I removed the folder in C:\Program Files\Alwil Software\Avast5 and also C:\Program Files\Alwil Software\Avast4 (funny that this was still around?!?!)

Now I need to find what BAT file to pull from the ini boot.... any suggestions ?
« Last Edit: April 13, 2010, 06:02:39 PM by nat1 »
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nat1

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Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #1 on: April 12, 2010, 06:59:50 AM »
these are the last entries in the WindowsUpdate.log file inside windows folder

2010-04-11   19:42:09:546    960   e70   Agent   *********

2010-04-11   19:42:09:546    960   e70   Agent   **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

2010-04-11   19:42:09:546    960   e70   Agent   *************

2010-04-11   19:42:09:578    960   ed8   AU   >>##  RESUMED  ## AU: Search for updates [CallId = {3E8E4438-9133-42C5-9206-1478FF891F3E}]

2010-04-11   19:42:09:578    960   ed8   AU     # 0 updates detected

2010-04-11   19:42:09:578    960   ed8   AU   #########

2010-04-11   19:42:09:578    960   ed8   AU   ##  END  ##  AU: Search for updates [CallId = {3E8E4438-9133-42C5-9206-1478FF891F3E}]

2010-04-11   19:42:09:578    960   ed8   AU   #############

2010-04-11   19:42:09:578    960   ed8   AU   Featured notifications is disabled.

2010-04-11   19:42:09:578    960   ed8   AU   Setting AU scheduled install time to 2010-04-12 19:00:00

2010-04-11   19:42:09:578    960   e70   Report   REPORT EVENT: {ECF7A339-5D87-46A3-8929-F75ECDC9DE23}   2010-04-11 19:41:54:843-0700   1   202   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Reboot completed.

2010-04-11   19:43:41:421    960   538   AU   ###########  AU: Uninitializing Automatic Updates  ###########

2010-04-11   19:43:41:500    960   538   Service   *********

2010-04-11   19:43:41:500    960   538   Service   **  END  **  Service: Service exit [Exit code = 0x240001]

2010-04-11   19:43:41:500    960   538   Service   *************
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nat1

  • Guest
Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #2 on: April 12, 2010, 07:13:58 AM »
setupapi.log

[2010/04/11 19:43:02 3740.33 Driver Install]

#-019 Searching for hardware ID(s): sw_aswndis

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#I022 Found "sw_aswNdis" in C:\WINDOWS\inf\oem58.inf; Device: "avast! Firewall NDIS Filter Driver"; Driver: "avast! Firewall NDIS Filter Driver"; Provider: "ALWIL Software"; Mfg: "ALWIL Software"; Section name: "aswNdis.ndi".

#I023 Actual install section: [aswNdis.ndi]. Rank: 0x00000000. Effective driver date: 08/14/2009.

#I393 Modified INF cache "C:\WINDOWS\inf\INFCACHE.1".

#I063 Selected driver installs from section [aswNdis.ndi] in "c:\windows\inf\oem58.inf".

#I320 Class GUID of device remains: {4D36E974-E325-11CE-BFC1-08002BE10318}.

#I060 Set selected driver.

#I058 Selected best compatible driver.

[2010/04/11 19:43:02 3740.37]

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#W383 "drvindex.PNF" migrate: PNF Language = 0807, Thread = 0409.

[2010/04/11 19:43:03 3740.40 Driver Install]

#-019 Searching for hardware ID(s): sw_aswndismp

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#I022 Found "sw_aswNdisMP" in C:\WINDOWS\inf\oem40.inf; Device: "avast! Firewall NDIS Filter Miniport"; Driver: "avast! Firewall NDIS Filter Miniport"; Provider: "ALWIL Software"; Mfg: "ALWIL Software"; Section name: "aswNdisMP.ndi".

#I023 Actual install section: [aswNdisMP.ndi]. Rank: 0x00000000. Effective driver date: 08/14/2009.

#I063 Selected driver installs from section [aswNdisMP.ndi] in "c:\windows\inf\oem40.inf".

#I320 Class GUID of device remains: {4D36E972-E325-11CE-BFC1-08002BE10318}.

#I060 Set selected driver.

#I058 Selected best compatible driver.

[2010/04/11 19:43:03 3740.43 Driver Install]

#-019 Searching for hardware ID(s): sw_aswndismp

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#I022 Found "sw_aswNdisMP" in c:\windows\inf\oem40.inf; Device: "avast! Firewall NDIS Filter Miniport"; Driver: "avast! Firewall NDIS Filter Miniport"; Provider: "ALWIL Software"; Mfg: "ALWIL Software"; Section name: "aswNdisMP.ndi".

#I023 Actual install section: [aswNdisMP.ndi]. Rank: 0x00000000. Effective driver date: 08/14/2009.

#I063 Selected driver installs from section [aswNdisMP.ndi] in "c:\windows\inf\oem40.inf".

#I320 Class GUID of device remains: {4D36E972-E325-11CE-BFC1-08002BE10318}.

#I060 Set selected driver.

#I058 Selected best compatible driver.

#-166 Device install function: DIF_INSTALLDEVICEFILES.

#I124 Doing copy-only install of "ROOT\SW_ASWNDISMP\0000".

#-166 Device install function: DIF_REGISTER_COINSTALLERS.

#I056 Coinstallers registered.

#-166 Device install function: DIF_INSTALLINTERFACES.

#-011 Installing section [aswNdisMP.ndi.Interfaces] from "c:\windows\inf\oem40.inf".

#I054 Interfaces installed.

#-166 Device install function: DIF_INSTALLDEVICE.

#I123 Doing full install of "ROOT\SW_ASWNDISMP\0000".

#I121 Device install of "ROOT\SW_ASWNDISMP\0000" finished successfully.

[2010/04/11 19:43:04 3740.75 Driver Install]

#-019 Searching for hardware ID(s): sw_aswndismp

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#I022 Found "sw_aswNdisMP" in C:\WINDOWS\inf\oem40.inf; Device: "avast! Firewall NDIS Filter Miniport"; Driver: "avast! Firewall NDIS Filter Miniport"; Provider: "ALWIL Software"; Mfg: "ALWIL Software"; Section name: "aswNdisMP.ndi".

#I023 Actual install section: [aswNdisMP.ndi]. Rank: 0x00000000. Effective driver date: 08/14/2009.

#I063 Selected driver installs from section [aswNdisMP.ndi] in "c:\windows\inf\oem40.inf".

#I320 Class GUID of device remains: {4D36E972-E325-11CE-BFC1-08002BE10318}.

#I060 Set selected driver.

#I058 Selected best compatible driver.

#-166 Device install function: DIF_INSTALLDEVICEFILES.

#I124 Doing copy-only install of "ROOT\SW_ASWNDISMP\0002".

#-166 Device install function: DIF_REGISTER_COINSTALLERS.

#I056 Coinstallers registered.

#-166 Device install function: DIF_INSTALLINTERFACES.

#-011 Installing section [aswNdisMP.ndi.Interfaces] from "c:\windows\inf\oem40.inf".

#I054 Interfaces installed.

#-166 Device install function: DIF_INSTALLDEVICE.

#I123 Doing full install of "ROOT\SW_ASWNDISMP\0002".

#I121 Device install of "ROOT\SW_ASWNDISMP\0002" finished successfully.

#-166 Device install function: DIF_PROPERTYCHANGE.

#I292 Changing device properties of "ROOT\SW_ASWNDISMP\0002".

#I306 DICS_START: Device has been started.

[2010/04/11 19:43:04 3740.73 Driver Install]

#-019 Searching for hardware ID(s): sw_aswndismp

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#I022 Found "sw_aswNdisMP" in C:\WINDOWS\inf\oem40.inf; Device: "avast! Firewall NDIS Filter Miniport"; Driver: "avast! Firewall NDIS Filter Miniport"; Provider: "ALWIL Software"; Mfg: "ALWIL Software"; Section name: "aswNdisMP.ndi".

#I023 Actual install section: [aswNdisMP.ndi]. Rank: 0x00000000. Effective driver date: 08/14/2009.

#I063 Selected driver installs from section [aswNdisMP.ndi] in "c:\windows\inf\oem40.inf".

#I320 Class GUID of device remains: {4D36E972-E325-11CE-BFC1-08002BE10318}.

#I060 Set selected driver.

#I058 Selected best compatible driver.

#-166 Device install function: DIF_INSTALLDEVICEFILES.

#I124 Doing copy-only install of "ROOT\SW_ASWNDISMP\0001".

#-166 Device install function: DIF_REGISTER_COINSTALLERS.

#I056 Coinstallers registered.

#-166 Device install function: DIF_INSTALLINTERFACES.
Logged

nat1

  • Guest
Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #3 on: April 12, 2010, 07:14:26 AM »
part 2




#-011 Installing section [aswNdisMP.ndi.Interfaces] from "c:\windows\inf\oem40.inf".

#I054 Interfaces installed.

#-166 Device install function: DIF_INSTALLDEVICE.

#I123 Doing full install of "ROOT\SW_ASWNDISMP\0001".

#I121 Device install of "ROOT\SW_ASWNDISMP\0001" finished successfully.

#-166 Device install function: DIF_PROPERTYCHANGE.

#I292 Changing device properties of "ROOT\SW_ASWNDISMP\0001".

#I306 DICS_START: Device has been started.

[2010/04/11 19:43:05 3740.79 Driver Install]

#-019 Searching for hardware ID(s): sw_aswndismp

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#I022 Found "sw_aswNdisMP" in C:\WINDOWS\inf\oem40.inf; Device: "avast! Firewall NDIS Filter Miniport"; Driver: "avast! Firewall NDIS Filter Miniport"; Provider: "ALWIL Software"; Mfg: "ALWIL Software"; Section name: "aswNdisMP.ndi".

#I023 Actual install section: [aswNdisMP.ndi]. Rank: 0x00000000. Effective driver date: 08/14/2009.

#I063 Selected driver installs from section [aswNdisMP.ndi] in "c:\windows\inf\oem40.inf".

#I320 Class GUID of device remains: {4D36E972-E325-11CE-BFC1-08002BE10318}.

#I060 Set selected driver.

#I058 Selected best compatible driver.

#-166 Device install function: DIF_INSTALLDEVICEFILES.

#I124 Doing copy-only install of "ROOT\SW_ASWNDISMP\0004".

#-166 Device install function: DIF_REGISTER_COINSTALLERS.

#I056 Coinstallers registered.

#-166 Device install function: DIF_INSTALLINTERFACES.

#-011 Installing section [aswNdisMP.ndi.Interfaces] from "c:\windows\inf\oem40.inf".

#I054 Interfaces installed.

#-166 Device install function: DIF_INSTALLDEVICE.

#I123 Doing full install of "ROOT\SW_ASWNDISMP\0004".

#I121 Device install of "ROOT\SW_ASWNDISMP\0004" finished successfully.

#-166 Device install function: DIF_PROPERTYCHANGE.

#I292 Changing device properties of "ROOT\SW_ASWNDISMP\0004".

#I306 DICS_START: Device has been started.

[2010/04/11 19:43:05 3740.77 Driver Install]

#-019 Searching for hardware ID(s): sw_aswndismp

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#I022 Found "sw_aswNdisMP" in C:\WINDOWS\inf\oem40.inf; Device: "avast! Firewall NDIS Filter Miniport"; Driver: "avast! Firewall NDIS Filter Miniport"; Provider: "ALWIL Software"; Mfg: "ALWIL Software"; Section name: "aswNdisMP.ndi".

#I023 Actual install section: [aswNdisMP.ndi]. Rank: 0x00000000. Effective driver date: 08/14/2009.

#I063 Selected driver installs from section [aswNdisMP.ndi] in "c:\windows\inf\oem40.inf".

#I320 Class GUID of device remains: {4D36E972-E325-11CE-BFC1-08002BE10318}.

#I060 Set selected driver.

#I058 Selected best compatible driver.

#-166 Device install function: DIF_INSTALLDEVICEFILES.

#I124 Doing copy-only install of "ROOT\SW_ASWNDISMP\0003".

#-166 Device install function: DIF_REGISTER_COINSTALLERS.

#I056 Coinstallers registered.

#-166 Device install function: DIF_INSTALLINTERFACES.

#-011 Installing section [aswNdisMP.ndi.Interfaces] from "c:\windows\inf\oem40.inf".

#I054 Interfaces installed.

#-166 Device install function: DIF_INSTALLDEVICE.

#I123 Doing full install of "ROOT\SW_ASWNDISMP\0003".

#I121 Device install of "ROOT\SW_ASWNDISMP\0003" finished successfully.

#-166 Device install function: DIF_PROPERTYCHANGE.

#I292 Changing device properties of "ROOT\SW_ASWNDISMP\0003".

#I306 DICS_START: Device has been started.

[2010/04/11 19:43:06 3740.89]

#-198 Command line processed: "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724\avast.setup" /sfx /sfxstorage "C:\Documents and Settings\2\Local Settings\Temp\_av_sfx.tm~a03724"  /srcpath "C:\Documents and Settings\2\Desktop" /sfxname "setup_ais"

#-166 Device install function: DIF_PROPERTYCHANGE.

#I292 Changing device properties of "ROOT\SW_ASWNDISMP\0000".

#I306 DICS_START: Device has been started.
Logged

Offline lukor

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Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #4 on: April 12, 2010, 07:47:24 AM »
Hi Nat1,

what exactly are you trying to achieve? Uninstalling avast from ubuntu? Avast has several boot time drivers and in Windows XP when a boot time driver is missing it is a big trouble (a BSOD if I am not mistaken - they fixed/changed this in Vista)

L.
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nat1

  • Guest
Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #5 on: April 12, 2010, 05:19:36 PM »
Yes - I am trying to boot Win XP.

After having installed avast 5 it is not booting any more.

So now I am trying to remove avast from within Ubuntu as this is the only thing I can do.  ???
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Offline Lisandro

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Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #6 on: April 12, 2010, 05:29:18 PM »
Quote from: nat1 on April 12, 2010, 05:19:36 PM
So now I am trying to remove avast from within Ubuntu as this is the only thing I can do.  ???
Hmmm... seems you'll mess the installation... avast should be removed at Safe Mode at least...
avast isn't load at safe mode, so other antivirus or security program is blocking the correct Windows working.
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Hermite15

  • Guest
Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #7 on: April 12, 2010, 05:41:17 PM »
@ the OP: there are other options than posting with big red and bold capital letters ::) one of them would be to learn how to use your XP CD if you got one >>> repair options there. This will destroy your GRUB from Ubuntu but you can restore it later once XP launches again. Try things before screaming like a slain goat ;D, and don't waste your time reading Windows files from Linux :D
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Offline lukor

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Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #8 on: April 12, 2010, 06:13:12 PM »
If you have deleted/remove any boot drivers (e.g. from Ubuntu) from the Windows\System32\drivers folder - you are probably done (with your PC unbootable), unless you manage to edit the system HIVE and remove the boot drivers from System\CCS\Services\..
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nat1

  • Guest
Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #9 on: April 12, 2010, 06:19:36 PM »
Thanks for the ideas and input - and sorry for the red, I am a graphics person...

I found this - this is what I am experiencing - a hang on safe mode boot http://www.aitechsolutions.net/mupdotsysXPhang.html

My Mup.sys file is missing ?!? in the windows/system32/drivers/ folder

Orange is nice too ...
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nat1

  • Guest
Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #10 on: April 12, 2010, 06:30:24 PM »
Quote from: lukor on April 12, 2010, 06:13:12 PM
If you have deleted/remove any boot drivers (e.g. from Ubuntu) from the Windows\System32\drivers folder - you are probably done (with your PC unbootable), unless you manage to edit the system HIVE and remove the boot drivers from System\CCS\Services\..

Thanks lukor - I am not too sure I understand - you want me to remove ALL boot drivers?

I found this in the config.nt file
device=C:\Program Files\Alwil Software\Avast5\aswmonds.sys

Is this what you are suggesting? Thanks.

I am now working through this http://www.aitechsolutions.net/winxpnoboot.html
« Last Edit: April 12, 2010, 06:51:20 PM by nat1 »
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Offline lukor

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Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #11 on: April 12, 2010, 08:14:36 PM »
Not exactly, nat1, in fact, quite the opposite. Once you remove (delete from disk) any boot driver, windows XP treat this situation as if the operating system is unbootable (since boot required driver is missing) and stops the booting with BSOD. So you must be sure not to remove the sys files from the disk until they are uninstalled (removed) from the registry.

We are talking about C:\Windows\System32\Drivers\ folder, the one you are mentioning in config.nt is just for the DOS emulation and does not have any importance during system boot.

So if you know that some driver required during boot (be it mup.sys or other) is missing from your disk, (windows\system32\drivers folder) I recommed copying it back from your installation CD. You might also try the recovery option on the Windows XP instaltion CD, it works quite often as well.
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nat1

  • Guest
Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #12 on: April 13, 2010, 12:31:16 AM »
I got it to where Ubunto is now also down ... (I am using MirrorFolder as Raid-1 and had Ubuntu installed only off of the C drive ... unplugging drives is not the way to do things)

After that I got a
Quote
Windows could not start because the following files are missing or corrupt: <Windows Root>\system32\ntoskrnl.exe. Please re-install a copy of the above file.
Not too good.

Quote
You might also try the recovery option on the Windows XP instaltion CD, it works quite often as well.
Yes - this is the next thing I will be trying to get to work. My problem is that my WinXP disk has no SCSI drivers on it, so booting from it requires having a floppy drive ... lol
No floppy on my computer!  So this http://news.softpedia.com/news/Install-Windows-XP-On-SATA-Without-a-Floppy-F6-47807.shtml is what I am doing the NLite part is coming along.

UPDATE: Yes - I am now able to R (recover) windows. (hopefully this will all work well)

« Last Edit: April 13, 2010, 12:46:52 AM by nat1 »
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Hermite15

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Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #13 on: April 13, 2010, 12:43:23 AM »
I know I advised it (XP repair options) but be aware that you will lose access to ubuntu if you chose to do that, as GRUB will be overwritten with XP bootloader. No big deal if you know how to restore it (GRUB) from a live CD...
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nat1

  • Guest
Re: Avast 5 just killed my Win XP pro dual boot config
« Reply #14 on: April 13, 2010, 12:57:58 AM »
Quote from: Tech on April 12, 2010, 05:29:18 PM
... so other antivirus or security program is blocking the correct Windows working.

Avast is all I have installed "I used to have Norton - but that is LONG gone an off my system"

I am hoping that at this point MirrorFolder http://www.techsoftpl.com/backup/ had nothing to do with interfering the avast 5 installation.
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