avast won't run with Win XP Pro SP3

[Yanto.Chiang]

Dear All,

Just curious to know what is causes of this matter at my machine?

I already re-install avast! many times either with AIS or Free ones, but still doesn't running properly.

And i tried to run through services.msc, and got notification :

"Could not start the avast! antivirus service on local computer. Error 1068: The dependency service or group failed to start"

I am using Win XP Pro SP3 (Release 2002), last time i still using SP2 but i tried to upgrade become SP3 but still didn't run properly.

Is there anyone in here, ever met the same issues like me?

cheers,

[Tarq57]

Hi Yanto, XP Home SP3 here, Avast 5.0.545 running perfectly, as did 5.0.507.
Have you disabled any of the services in XP?
Tried updating to SP3 (and all subsequent updates) and then installing Avast?

[Yanto.Chiang]

Hi Yanto, XP Home SP3 here, Avast 5.0.545 running perfectly, as did 5.0.507.
Have you disabled any of the services in XP?
Tried updating to SP3 (and all subsequent updates) and then installing Avast?

Hi Tar,

thanks for your advice,

Anyway, since my Win XP SP2 didn't run properly then i upgrade to SP3, but still facing the same issue till last evening.
I didn't disable any services of my win xp, and i need to make sure what is the causing of this problem?

Whether avast! need some services should be running on the machine to support avast engine?
I tried with manual update already, but still the same. And the weird things, i also tried at my friend's machine which is already infected with some malware but avast! can run properly. My friend OS is XP Pro with SP2 and his avast can running properly.

Do you know what is dependency service of Win XP Pro needed to support avast engine?

cheers,

[Yanto.Chiang]

Hi All,

I am still not found what is the causing of this matter, avast 5.0 still won't run on my machine.

Last evening i tried to checked for the dependency and i found that on my machine doesn't have FltMgr at ASWMonFlt and DCOM Server Process Launcher and RPC Endpoint Mapper at RPC.

Is there any alternative way to fixed this issues?

cheers,

[nmb]

Yanto,

Hi 

Just do this and see if it works:

1. Download full setup files of version 4 & 5.
2. Remove avast 5 and clean up using the aswclear.
3. Install version 4, restart.
4. Over 4, install v5 and see.

This has worked on many systems I have tried.

Thx
nmb

[Yanto.Chiang]

Hi NMB,

Let me try first, thanks anyway.

I hope with your advice, can solved this problem.

cheers,

[Hermite15]

wondering how long it's gonna take until Avast acknowledges that V5 isn't fully compatible with Windows XP (SP2/3). Another example here: http://forum.avast.com/index.php?topic=59602.msg502302#msg502302 and there are tens of other posts about avast services not starting, or web shield blocking web access etc... on XP/sp3. I know it works fine for some on XP, but wouldn't it be about time to end the compatibility joke, or call it the compatibility fairy tale if you prefer >>> Avast 5 runs like s**t on many (I didn't say most, because I have no idea) XP systems, period.

[igor]

Well... you're just wrong, period.

[Hermite15]

Well... you're just wrong, period.

NO, period there has been too many posts confirming indefinitely what I said, from the beta testing period up to now.

[igor]

OK then 

[YoKenny]

My XP Pro system works with avast! Pro just fine. 

I do delay avast! from starting in the Settings Load avast! services only after loading other system services and Use special graphics effects.
 

[DavidR]

Nothing wrong with my XP Pro SP3 system and avast5 either.

Lets not loose sight of the fact that this is a support forum and the greatest majority of XP users that don't have a problem don't come here to say so.

I have no idea of the number of avast5 users that are using XP but it must be quite a sizeable chunk as XP still has over 50% OS market share. http://en.wikipedia.org/wiki/Usage_share_of_operating_systems and some reporting over 60% http://en.wikipedia.org/wiki/Microsoft_Windows.

[Hermite15]

1 the fact that a majority of "free version" user don't post doesn't mean they don't have problems, they'll just switch silently to another AV and won't bother to come here to report.

2 even if XP has that market share still, the Vista/Seven user base is large enough and more of them would come here to report if there were similar issues as what's experienced on XP. Again, the forum wouldn't be invaded by masses of Seven/Vista posters, but the amount of Vista/Seven complainers is just really small, very small, too small indeed on the forums, and this can be interpreted too

[nmb]

Hello,

I too had the same "avast service not starting" problem. But just installed(then) v5 over v4 and it worked flawlessly and is still working...

So let us know Yanto.

nmb

[Gopher John]

Nothing wrong with my XP Pro SP3 system and avast5 either.

+1