Author Topic: [Solved]Help avast detects all my files + windows files  (Read 12329 times)

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Offline techial2

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[Solved]Help avast detects all my files + windows files
« on: June 04, 2010, 09:36:56 PM »
Well as you see it detects all my files + windows files as a virus....

Avast deleted firefox,Winrar,Internet Explorer + ETC.
Q:How do you know it?
A:It all lays in chest

Q:How are you on internet then?
A:I am using my mac

Q:Do you hate that your computer is screwed?
A:Yes

Q:Can you give some more information?
A:Yes, I cant go on internet i got connected... i open firefox nothing happends... I try internet explorer it opens but when i navigate to this site or youtube then it says address not valid.... i tryed making a webbrowser It got error cause of the gecko engine... I know all thats stuffs but when i open garena it doesnt navigate to site but it connects to the other players...

Hope you can help me :(
« Last Edit: June 05, 2010, 10:10:29 PM by techial2 »

Offline PapaSmurf

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Re: Help avast detects all my files + windows files
« Reply #1 on: June 04, 2010, 09:56:42 PM »
Umm..wow.

If I understood you correctly, you're saying that avast
basically carved up your OS and dropped it all in the chest???

Ok, taking that at face value, because I have NEVER seen that before,
lets go into your virus chest, (maintenance tab, select virus chest), and lets look at
one of those files..rite clik on the firefox file, select properties, and read what it says about it.
Post that answer.
In a nutshell, without knowing your OS, version, ect..I would guess you got a bad install.
I would suggest restoring all the files from the chest, uninstalling avast, grabbing a fresh copy from avast.com and re-installing. I will post some uninstall instructions created by another user, SafeSurf.
Beyond this, I do not know what to say:



Please follow these instructions:

Save a copy of newest version of Avast.

Save the http://www.avast.com/uninstall-utility on your hard drive.

Disconnect from the Internet at this time.

Uninstall Avast through "Add/Remove Programs". 

Boot into Safe Mode and run the Avast Uninstall Tool.

Reboot twice.

Clean your computer up.

Install the newest version of Avast and reboot twice.

Get Internet access and update Avast definitions.

Register your free copy or add the license key.

Reset your settings, if needed.

Run a scan (try a Full System Scan initially to check for malware).

Please let us know if you have any further questions or problems after completing the above or questions prior to completing the above mentioned steps.  Thank you.

PapaSmurf is running Windows XP  Professional (SP3)
NVIDIA GeForce 7600 GT
Pentium 4/ 3.* Ghz  Memory 1024MB
avast! Antivirus  v5.05 Home Edition, Outpost Firewall Pro 7.0, Mozilla FireFox/NoScript/AdBlock Plus

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #2 on: June 04, 2010, 10:15:55 PM »
ya but i cant use internet.......

i tryed start all services on my computer
and it didnt work so i cant use internet

my OS is:Windows 7 Ultimate 32 bit

Well as i can tell you it happend a bit bad things to my computer then i searched with avast and no viruses
and then my files got deleted... All the files i opened got deleted
and now i am trying system recovery but i just got the system recovery for the 1.6.2010

and thats 3 days since and then i am gonna try to unninstall avast to make the things not happend.....

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #3 on: June 04, 2010, 10:30:03 PM »
Well now i found a hidden recovery file and it was from 30.5.2010 and under :D

I hope it will work...

Cause i think i solved my own question....
I installed Bonjour to make my computer connect to my ipod
and it used avasts scanning dll to scan that the connections are secure

but i havent tryed yet.
Gonna reply if i fixed it

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #4 on: June 04, 2010, 10:36:37 PM »
Well i tryed recovery and it didnt work again...

Now i will be trying to use the oldest recovery file i got.....
Well If it doesnt work i try in safe mode to recover my old system

Gonna update very much on this topic

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #5 on: June 04, 2010, 10:47:01 PM »
Well it seems like no recovery options works
So i am gonna try safe mode :P

*prays to god*

Please Please let my computer stay alive

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #6 on: June 04, 2010, 10:53:59 PM »
well i tryed yet to use system recover(not safe mod)

this time i tryed for the 3.6.2010 it didnt workp

but gonna try safe mode now

*prays even more to god*

Offline essexboy

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Re: Help avast detects all my files + windows files
« Reply #7 on: June 04, 2010, 11:00:23 PM »
What name did Avast give to the virus ?

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #8 on: June 04, 2010, 11:05:52 PM »
Well i tryed Safe Mode
and it didnt work.....
Now i will try to start my computer right to system recover .... I mean i dont start windows i just start system recover

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #9 on: June 04, 2010, 11:06:49 PM »
What name did Avast give to the virus ?
Well it is many different...
It was vitro and trojan and backdoor and backdoor.irc and much more

Offline essexboy

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Re: Help avast detects all my files + windows files
« Reply #10 on: June 04, 2010, 11:08:35 PM »
Vitro or Virut - Reformat the system as this is a vicious file infector, Avast will dlete the files till the cows come home

Quote
Well, I'm afraid I have bad news for you.

You have been infected with a polymorphic file infector named Virut. This infection will spread to every executable file in your computer, and unfortunately the only cure for it is to Reformat and Reinstall.

Right now, the best thing you can do is to backup, preferably to CD, all your important data, documents, pictures, movies, and songs.

DO NOT backup any applications or installers and DO NOT backup any files with the following extensions:
  • .exe
  • .scr
  • .htm
  • .html
  • .xml
  • .zip
  • .rar
  • .doc
  • .jpg
  • .pdf
For more information on Virut, and why you need to reformat, have a read of miekiemoes blog here.

To find out how to carry out an XP  Reformat and Reinstall, please see this page. If you are using Vista, then check this page instead.

Once you have reformatted and reinstalled Windows, have a look at this page for some useful tips on staying clean, along with links to some freeware to help.

To find out more information about how you may have got infected in the first place, you can read this article.

I am sorry I cannot give any better news.

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #11 on: June 04, 2010, 11:13:20 PM »
Vitro or Virut - Reformat the system as this is a vicious file infector, Avast will dlete the files till the cows come home

Quote
Well, I'm afraid I have bad news for you.

You have been infected with a polymorphic file infector named Virut. This infection will spread to every executable file in your computer, and unfortunately the only cure for it is to Reformat and Reinstall.

Right now, the best thing you can do is to backup, preferably to CD, all your important data, documents, pictures, movies, and songs.

DO NOT backup any applications or installers and DO NOT backup any files with the following extensions:
  • .exe
  • .scr
  • .htm
  • .html
  • .xml
  • .zip
  • .rar
  • .doc
  • .jpg
  • .pdf
For more information on Virut, and why you need to reformat, have a read of miekiemoes blog here.

To find out how to carry out an XP  Reformat and Reinstall, please see this page. If you are using Vista, then check this page instead.

Once you have reformatted and reinstalled Windows, have a look at this page for some useful tips on staying clean, along with links to some freeware to help.

To find out more information about how you may have got infected in the first place, you can read this article.

I am sorry I cannot give any better news.

Well thats a big problem cause i dont got reinstalling cd!

Offline techial2

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Re: Help avast detects all my files + windows files
« Reply #12 on: June 04, 2010, 11:20:39 PM »
Please help me!

i got windows 7 ultimate 32 bit and i dont got the cd for windows/reformatting-cd

Please let me know another way to reformat

Offline gentle4ug

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Re: Help avast detects all my files + windows files
« Reply #13 on: June 04, 2010, 11:31:04 PM »
If I'm reading this string correctly, you have a relatively new computer that came with Windows 7 pre-installed.  At the first startup, you were prompted to burn emergency recovery CD/DVD for just such a situation as you are in now.  These discs were to allow you to reformat and return your computer to the fresh, factory state.

If you did not burn the discs as prompted, you may be screwed.  The only backup plan may be to contact your computer manufacturer and order a restore DVD to return your machine to factory original.

Sorry
Main PC: W7 Home 32bit, Q8200 quad,4g ram,Avast 6.0.1091 AIS, MBAM free.

Offline essexboy

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Re: Help avast detects all my files + windows files
« Reply #14 on: June 04, 2010, 11:38:06 PM »
What is the make and model of your computer ?