Author Topic: When the red ball turns, the sound is distorted  (Read 4260 times)

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Offline azcome

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When the red ball turns, the sound is distorted
« on: July 30, 2010, 09:29:02 AM »
After upgrade from version 4.8 to 5
when the red ball turns the sound is distorted.
Thanks  :)
Hello
[Win XP]

Offline SafeSurf

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Re: When the red ball turns, the sound is distorted
« Reply #1 on: July 30, 2010, 09:37:00 AM »
Do you mean the voice of Avast?  In 4.8, it used to be a man's voice.  In 5.0, it is a woman's voice.

Is the sound on your machine OK in other areas (excluding Avast)?
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.

Offline Silviu C.

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Re: When the red ball turns, the sound is distorted
« Reply #2 on: July 30, 2010, 09:47:16 AM »
First, tell us more about your PCs specs. CPU, amount of RAM, storage...
Second, give more details regarding your problem... what sound is distorted ?

Someone is speaking well of you.

How unusual!

Offline azcome

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Re: When the red ball turns, the sound is distorted
« Reply #3 on: July 30, 2010, 09:55:30 AM »
While I'm watching a movie, if the wheel turns red audio scratch.
If I disable Avast (10 minutes) the problem does not occur
Thanks

Offline azcome

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Re: When the red ball turns, the sound is distorted
« Reply #4 on: July 30, 2010, 10:00:24 AM »
Now I'm out, do not remember the RAM and CPU.
I think it is deficiency of RAM ...  :-\

Offline SafeSurf

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Re: When the red ball turns, the sound is distorted
« Reply #5 on: July 30, 2010, 10:12:57 AM »
Perhaps this thread may offer some suggestions http://forum.avast.com/index.php?topic=56367.0 for troubleshooting.
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.

Offline azcome

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Re: When the red ball turns, the sound is distorted
« Reply #6 on: July 30, 2010, 10:26:57 AM »
Well, I'm going to study ...  :)
Thanks
Hello

Offline azcome

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Re: When the red ball turns, the sound is distorted
« Reply #7 on: July 30, 2010, 03:09:52 PM »
Win XP Pro Ver. 2002 Service Pack 3
AMD Athlon 64 X2 Dual
Core Processor 5000+
2.61 GHz - 2GB RAM

I read that Avast 5 is lighter than 4.8
You can go back to version 4.8?  ???
Thanks

Offline Silviu C.

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Re: When the red ball turns, the sound is distorted
« Reply #8 on: July 30, 2010, 04:18:30 PM »
Are you running the video from the same drive as the rest of the system ? What do you use to view the video ? Does it help if you exclude the player ?

To exclude the player do this:

1) open Avast interface
2) go to Real-time Shields
3) click on File System Shield and then click on the "Expert settings button"
4)go to exclusions and enter the full path to video player executable or use the "browse" button to get to it
5) after this click OK and check if it still messes your playback

Do you also happen to use bittorrent at the same time ? Do the files you download go to the same drive where the video files are ?
Someone is speaking well of you.

How unusual!

Offline azcome

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Re: When the red ball turns, the sound is distorted
« Reply #9 on: July 31, 2010, 10:32:17 AM »
"Are you running the video from the same drive as the rest of the system ? "
Yes

"What do you use to view the video ? "
Video LAN player

"Does it help if you exclude the player ?"
Now I exclude the player

"Do you also happen to use bittorrent at the same time? "
Yes, Emule e bittorrent  ::)

"Do the files you download go to the same drive where the video files are ?"
No, in another drive.

Closing Emule and Torrent seems to be better.
Today I test

Thanks for your help  :)