Well, today I read that Avast is no longer using iyogi for tech support. The part that gets me is that the Avast people said it is because of recent complaints.
That is total B.S. -- My first post here was May 28, 2011, stating how I got screwed out of $169.99. I did my rant, and was contacted by abast via email. Promised that I would receive instructions so I could use my avast pro on two more computers. Well, being quick to react, I posted again stating that Avast was just super to work with. My mistake again. First out $169.99, then I apologize, but never did get the license information.
Consequently I paid for a product I used for a couple of months on one computer. I was never able to install it on my others.
Now, my Avast pro expires. Pop-up after pop-up telling me to renew.
The computer it was installed on is now a standby computer, but had a lot of good apps, like Adobe, hundreds of photos, etc. etc., well over $1,000 worth of programs on the computer.
Well, new story!!! I did an uninstall for avast pro. Seemed to go alright, so now I install AVG. While AVG was running it's course I went to bed. The next morning my computer was totally dead. No bringing it back. Tried everything but mouth to mouth ... then had to do the dreaded recover. Well, guess what, it won't recover. The damned thing is shot, shot, shot, deader than a door nail.
Did Avast do this? Of course not. Did iYogi have anything to do with it? Who knows. But it does seem sort of fishy that just as soon as I uninstall the avast, my computer is dead.
Oh, BTW, that computer was never right after I installed the pro and followed the directions to go to iYogi service.
I could say I am disappointed, but that would be an understatement. I quit recommending Avast after the first incident ... now I will be screaming for people to not go near it for anything. None of this would have ever happened if I had just stayed with McAfee. But feeling that since I had used the free version of Avast that I owed it to them to purchase the one for real money.
Well, no sense in ranting and raving anymore, no one even knows what I am talking about unless they go back to page 4 of the thread and find my original posts
So for now, and probably forever, I HATE AVAST