virus

[whosur]

avast detected a virus and can not move to chest. This is the error message " Error access denied (5)"

I am running windows 7 home premium 64 bit.

[CharleyO]

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We need more information ... what is the name of the virus and where was it found?


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[DavidR]

What avast version are you using 4.8 or 5.0 ?

What is the malware name, the infected file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ?

You could try booting into safe mode (as the boot-time scan isn't currently available in 64bit OS versions) and run an avast scan from there (use the desktop icon to start avast as it doesn't run in safe mode by default..

[whosur]

I am using avast 5
The file is   C:\program files(x...exe\inetm.dll    high threat win 32:malw...

[polonus]

Here is some cleansing advice:
http://www.bleepingcomputer.com/forums/topic8631.html

polonus

[whosur]

thank you for the help. I ran avast in safe mode and was able to get rid of it .  again thank you.

[DavidR]

You're welcome.

[modati]

David rules!