Author Topic: Several problems with Avast IS 5.1.864 and Windows 7 64bit  (Read 11420 times)

0 Members and 1 Guest are viewing this topic.

Offline Hexo

  • Full Member
  • ***
  • Posts: 131
    • Blog
Several problems with Avast IS 5.1.864 and Windows 7 64bit
« on: January 02, 2011, 02:29:31 PM »
I got several problems with the 5.1.x system....
1. ( @ ) Symbols are missing in the FireFox Browser while i visualize it in the Sandbox!
2. I got one blue Screen after reinstalling avast (Errorcode was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff80002a79cdc).
3. The Behavioral shield is still not working: (Behavioral shield - 0/0)
I checked the registriy: HKLM\System\CurrentControlSet\Services\aswSP\Parameters\BehavShield is still set to 1
4. Normaly when i copy some files from point a to b (example: C:/ to an other disk F:/) i got a copy speed of about 30MB/sec.) and more. The 5.1.864 slows down the copy speed more then the half (about 10MB/sec.)

I try some clean installations, but without any solution.
I have restored my System back on my latest image (from Wednesday) so i use actually the "old" 5.0.x version.

Sorry that i have post some of those problem in others topics. I think it better to make my own topic

Greetz Hexo

EDIT: Insert point 4.!
EDIT2: modified point 3!
« Last Edit: January 02, 2011, 06:28:25 PM by Hexo »
Main PC: Windows 7 64bit, Core I5 2500K, F-Secure IS2012
Notebook: Dell XPS 1530, Windows 7 64bit, Kaspersky IS 2012
Second PC: Windows XP 32bit, F-Secure IS2011 | Asus Eee PC 1000H: Windows XP 32bit, avast! IS

Offline Hexo

  • Full Member
  • ***
  • Posts: 131
    • Blog
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #1 on: January 02, 2011, 10:21:56 PM »
Any suggestion or help?
Main PC: Windows 7 64bit, Core I5 2500K, F-Secure IS2012
Notebook: Dell XPS 1530, Windows 7 64bit, Kaspersky IS 2012
Second PC: Windows XP 32bit, F-Secure IS2011 | Asus Eee PC 1000H: Windows XP 32bit, avast! IS

Offline sded

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1718
  • Me llamo Ed
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #2 on: January 02, 2011, 10:34:39 PM »
I am using W7x64 but don't have the problems, although using other security software also.  Did you try removing your existing avast! installation from safe mode using the uninstall tool at http://www.avast.com/uninstall-utility as part of your reinstallation.  Also, even though you have 5.0 running, were you using something else before?  We are still seeing interference from long-thought-dead versions of things like Norton.
Windows 7 x64HP-SP1-No UAC, Opera 11.51, Avast! Internet Security 6.0.128, Webroot SecureAnywhere latest beta, Windows FW off, MVPS HOSTS, SAS/MBAM offline, Macrium Reflect just in case ;)

Offline YoKenny

  • Serious Graphoman
  • **
  • Posts: 8784
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #3 on: January 02, 2011, 10:46:49 PM »
Any suggestion or help?
Which system ???

No problem on my XP Pro system. 8)

I did do a clean install of avast! on my Windows 7 system due to Behavior Shield problems though.
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline Hexo

  • Full Member
  • ***
  • Posts: 131
    • Blog
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #4 on: January 02, 2011, 11:42:07 PM »
My main pc with windows 7 64bit.
I did already a clean installation without solution.
Same problems as bevor.
Main PC: Windows 7 64bit, Core I5 2500K, F-Secure IS2012
Notebook: Dell XPS 1530, Windows 7 64bit, Kaspersky IS 2012
Second PC: Windows XP 32bit, F-Secure IS2011 | Asus Eee PC 1000H: Windows XP 32bit, avast! IS

Offline YoKenny

  • Serious Graphoman
  • **
  • Posts: 8784
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #5 on: January 02, 2011, 11:58:47 PM »
My main pc with windows 7 64bit.
I did already a clean installation without solution.
Same problems as bevor.
I do not use AIS nor Firefox.

I guess you mean before ???
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline Hexo

  • Full Member
  • ***
  • Posts: 131
    • Blog
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #6 on: January 03, 2011, 06:57:35 AM »
Yes i mean before (bevor means the same but is german ^^ )

I read here in the forum, that also some other users missed the (@) symbol in the browser (point 1)
But the symbol isn´t not only missing in the FireFox. In the Chrome Browser too.

But i think that this is only a blemish.

The other three point are more important for me.
I would like to send avast my minidump of the bluescreen, but i restored my system. So the dump file is away.
I remeber, that the bluescreen came, while i was edit the configuration for the sandbox in avast (firefox was still open). I try to make this szenario again... no way. It would happend again.

I read also, that some other users got the same problem with the Behavioral shield, Avast IS and Windows 7 64bit.
Can avast confirm that problem or they got a solution?

The copy speed... Can some confirm this or is that only a problem on my machine (my PC: http://www.nethands.de/pys/show.php?user=emsfriends )?

Greetz and have great day. I am off to work :-(

Hexo
Main PC: Windows 7 64bit, Core I5 2500K, F-Secure IS2012
Notebook: Dell XPS 1530, Windows 7 64bit, Kaspersky IS 2012
Second PC: Windows XP 32bit, F-Secure IS2011 | Asus Eee PC 1000H: Windows XP 32bit, avast! IS

Offline YoKenny

  • Serious Graphoman
  • **
  • Posts: 8784
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #7 on: January 03, 2011, 02:45:58 PM »
I do not see any pics there ???

Did you follow what sded Posted on: Yesterday at 04:34:39 PM said
Quote
We are still seeing interference from long-thought-dead versions of things like Norton.
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline Hexo

  • Full Member
  • ***
  • Posts: 131
    • Blog
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #8 on: January 03, 2011, 03:22:25 PM »
Yes i know. The pictures are not working. i have to reupload the pictures soon. The Pictures are linked on a very old server, that exist not longer. I am sorry for that. But the information on this page are correct

To my Problem:
I have formatted my disk on xmas (24.12.2010) and install windows 7 complete new.
After the OS-Install i install avast! IS 5.0.x (without any problem and it run as hell ^^ )
There wasn´t any anti malware installed before.
And yes, i tried to removed my existing avast! installation from safe mode using the uninstall tool but it won´t work. The same problems as after the GUI upate.
Main PC: Windows 7 64bit, Core I5 2500K, F-Secure IS2012
Notebook: Dell XPS 1530, Windows 7 64bit, Kaspersky IS 2012
Second PC: Windows XP 32bit, F-Secure IS2011 | Asus Eee PC 1000H: Windows XP 32bit, avast! IS

Offline sded

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1718
  • Me llamo Ed
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #9 on: January 03, 2011, 03:28:16 PM »
Did you install Windows 7 from a Microsoft disk or from a Dell disk that gave you trial copies of other software?  Even if you don't activate things like Trial Norton, users have recently reported interference problems from it until they ran the Norton removal tool against it. 
Windows 7 x64HP-SP1-No UAC, Opera 11.51, Avast! Internet Security 6.0.128, Webroot SecureAnywhere latest beta, Windows FW off, MVPS HOSTS, SAS/MBAM offline, Macrium Reflect just in case ;)

Offline Hexo

  • Full Member
  • ***
  • Posts: 131
    • Blog
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #10 on: January 03, 2011, 03:47:39 PM »
I have installed it from a Windows 7 DVD that i bought on amazon
http://www.amazon.de/Windows-Home-Premium-Bit-OEM/dp/B002NLEVSG/
So there is defenitly no norton or some else in it.
Only the pur Windows power  ;D
Main PC: Windows 7 64bit, Core I5 2500K, F-Secure IS2012
Notebook: Dell XPS 1530, Windows 7 64bit, Kaspersky IS 2012
Second PC: Windows XP 32bit, F-Secure IS2011 | Asus Eee PC 1000H: Windows XP 32bit, avast! IS

Offline sded

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1718
  • Me llamo Ed
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #11 on: January 03, 2011, 05:27:29 PM »
Thanks for the additional information.  Sent this thread to Avast! support to see if they can help with further diagnosis. 
Windows 7 x64HP-SP1-No UAC, Opera 11.51, Avast! Internet Security 6.0.128, Webroot SecureAnywhere latest beta, Windows FW off, MVPS HOSTS, SAS/MBAM offline, Macrium Reflect just in case ;)

Offline Hexo

  • Full Member
  • ***
  • Posts: 131
    • Blog
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #12 on: January 03, 2011, 10:02:48 PM »
Hey.
What do you mean? Send Avast the Thread? How?

Greetz
Main PC: Windows 7 64bit, Core I5 2500K, F-Secure IS2012
Notebook: Dell XPS 1530, Windows 7 64bit, Kaspersky IS 2012
Second PC: Windows XP 32bit, F-Secure IS2011 | Asus Eee PC 1000H: Windows XP 32bit, avast! IS

Offline SafeSurf

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5198
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #13 on: January 04, 2011, 08:30:48 AM »
What do you mean? Send Avast the Thread? How?
It is something the Avast Evangelists can do to help you.  It is not something that you can do.  We are trying to help you.  ;)
Mac 10.9.4 /Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Premium)/ Mobile MBAM.

Offline Hexo

  • Full Member
  • ***
  • Posts: 131
    • Blog
Re: Several problems with Avast IS 5.1.864 and Windows 7 64bit
« Reply #14 on: January 04, 2011, 08:47:03 AM »
Ahh, ok cool.
Thank you very much for your help!!!
Main PC: Windows 7 64bit, Core I5 2500K, F-Secure IS2012
Notebook: Dell XPS 1530, Windows 7 64bit, Kaspersky IS 2012
Second PC: Windows XP 32bit, F-Secure IS2011 | Asus Eee PC 1000H: Windows XP 32bit, avast! IS