Author Topic: Unable to Open Graphics  (Read 8736 times)

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Offline DevinElizabeth

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Re: Unable to Open Graphics
« Reply #30 on: April 15, 2011, 06:21:06 PM »
You need to uninstall Avast first but keep in mind that AVG's detection rate is a lot lower then Avast's. Why did you check off "Remember" when you get the alert then open it normally? Sounds to me as though you did not enter the program path properly.

Because I could no longer get to that point - the program hung!

I realize that AVG is rating lower than Avast; that's why I wanted to keep it.  I've had it for years and then the other day my problems began, perhaps due to an Avast update?  Nothing else change on my computer.

BTW, I did uninstall Avast first!  Now, time will tell.

Again, thanks for your help and I may be back.

Offline Dieselman

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Re: Unable to Open Graphics
« Reply #31 on: April 15, 2011, 06:23:29 PM »
Can you please answer my questions. Also did you exclude that file Avast was detecting from the file shield and behavior blocker. Did you copy the file path exactly?

Offline Zyndstoff (aka Steven Gail)

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Re: Unable to Open Graphics
« Reply #32 on: April 15, 2011, 06:25:18 PM »

Again, thanks for your help and I may be back.


You're welcome. Hope to see you back...
Good luck.  8)
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
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Offline DevinElizabeth

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Re: Unable to Open Graphics
« Reply #33 on: April 15, 2011, 09:34:52 PM »
Can you please answer my questions. Also did you exclude that file Avast was detecting from the file shield and behavior blocker. Did you copy the file path exactly?

Yes, I did exclude the files from both the file shield and behavior blocker and copied the paths exactly.

Once again, thank you.

Devin

Offline Dieselman

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Re: Unable to Open Graphics
« Reply #34 on: April 15, 2011, 09:36:41 PM »
Did you click "remember" on the pop up?

Offline Asyn

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Re: Unable to Open Graphics
« Reply #35 on: April 15, 2011, 09:40:41 PM »
Sorry, I'm short of time now, will come back here later.

Seems, there's nothing more to do here, as the user switched already...
Win 8.1 [x64] - Avast PremSec 20.5.2415.BUC [UI.532] - CC 5.68 - EEK - FF ESR 68.10 [NS/AOS/uBO/PB] - TB 68.10 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0