Author Topic: Looking up smtp.gmail.com or the socket was disconnected unexpectedly  (Read 17643 times)

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Offline scythe944

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #15 on: June 20, 2011, 08:03:25 PM »
Ok, well email clients can't use SSL with Avast, since it would block Avast from scanning the messages.

From what I've read, you have to setup your email client as a normal POP account, without SSL.  Avast will secure the connection for you.

The Avast4.ini file where you could change the maximum amount of connections was usually located here: "C:\Program Files\Alwil Software\Avast4\DATA\avast4.ini".

I don't have a clue where it is in version 5 or 6 though, I don't have that on my systems here. Maybe someone else can chime in.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #16 on: June 20, 2011, 08:06:40 PM »
Okis.
I'll try. I think or remember is EmailShield.ini now.

Look complicated to adapt all my account to the email shield.

Can I turn off the Avast email shield ?


Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #17 on: June 20, 2011, 08:10:09 PM »
I have revised the email shield and was with the incoming messages activated and outgoing messages deactivated.
Now I have deactivated the email shield completely.


Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #18 on: June 20, 2011, 08:11:38 PM »
Danger triangle is on. How can I disable this advice for the detention of the email shield ?

Best Regards

Offline scythe944

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #19 on: June 20, 2011, 08:12:23 PM »
I'd suggest we actually fix the problem rather than just disabling the shield.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #20 on: June 20, 2011, 08:13:58 PM »
over the last line in EmailShield.ini

MaxConnections=0


Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #21 on: June 20, 2011, 08:15:06 PM »
I'd suggest we actually fix the problem rather than just disabling the shield.

With 48 accounts ?



Offline scythe944

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #22 on: June 20, 2011, 08:18:43 PM »
No, I don't think you get what we're trying to say.

It's not a "per account" setting.  It's a global setting that tells avast "ok, don't scan more than "x" amount of messages at any given time".  Now, if we set that to unlimited and your email client starts downloading messages from 50 accounts at the same time, it won't error out. It'll be slow I'm sure, but it should work.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline Pondus

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #23 on: June 20, 2011, 08:19:55 PM »
Just some info....
if you worry about Email security, you should know that Google is protecting all Gmail accounts with Postini spam/virus filter, using two virus scanners form McAfee and Authentium

http://en.wikipedia.org/wiki/Postini
http://mail.google.com/support/bin/answer.py?answer=25760


Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #24 on: June 20, 2011, 08:20:58 PM »
This is the content I have observed now in the SSL accounts :



Offline scythe944

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #25 on: June 20, 2011, 08:23:24 PM »
Just some info....
if you worry about Email security, you should know that Google is protecting all Gmail accounts with Postini spam/virus filter, using two virus scanners form McAfee and Authentium

http://en.wikipedia.org/wiki/Postini
http://mail.google.com/support/bin/answer.py?answer=25760



I don't think SSL is for SPAM/Virus protection, it's for the protection of your login credentials and so that someone can't eavesdrop on the network while you are downloading messages.

I also don't think that the OP is worried about security, they just want the scanner to work as it should and not give errors.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #26 on: June 20, 2011, 08:25:24 PM »
I have unmarked the SLL detection without protection.

I need to use IMAP accounts to use my laptop and mainting my emails syncronized.





Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #27 on: June 20, 2011, 08:27:52 PM »
Just some info....
if you worry about Email security, you should know that Google is protecting all Gmail accounts with Postini spam/virus filter, using two virus scanners form McAfee and Authentium

http://en.wikipedia.org/wiki/Postini
http://mail.google.com/support/bin/answer.py?answer=25760



I don't think SSL is for SPAM/Virus protection, it's for the protection of your login credentials and so that someone can't eavesdrop on the network while you are downloading messages.

I also don't think that the OP is worried about security, they just want the scanner to work as it should and not give errors.

Who is OP ?


Offline DavidR

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #28 on: June 20, 2011, 08:29:13 PM »
AvastUI, Settings, Status Bar, Components monitored, uncheck the Mail Shield.

Personally I would preserver and try to resolve the problem.

OP - Original Poster = you.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Esgrimidor

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Re: Looking up smtp.gmail.com or the socket was disconnected unexpectedly
« Reply #29 on: June 20, 2011, 08:30:52 PM »
Okis David and Scyte.

But I need help and I need no obtain the message.

About gmail account the ports 587 and 993 are correct in my configuration.
Why fail sending ?