Author Topic: Avast Home & P2P Proctection Issues?  (Read 7091 times)

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kojak

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Avast Home & P2P Proctection Issues?
« on: October 18, 2004, 10:21:54 PM »
For sometime now (near two months) I have been experiencing issues of NOT being able to install ancillary program(s) when using Avast Home.  This issue affects multiple, different machines using both XP Home and Pro with SP1 or SP2.  Noteworthy is that I always Stop On-Access Protection and Exit Avast before installing or removing programs.

Todays install problem was resolved by uninstalling Avast & rebooting.  I then installed the ancillary program and executed it without any problems.  I reinstalled Avast and the ancillary program would not execute/run.

I turned OFF the P2P option from within 'Add/Remove', 'Avast', 'Change' and the program functioned/executed normally.  Any thoughts or ideas?
« Last Edit: October 19, 2004, 01:59:03 AM by kojak »

Offline Lisandro

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Re:Avast Home & P2P Proctection Issues?
« Reply #1 on: October 19, 2004, 03:01:52 AM »
Why do you call them ancillary programs?
Are they old ones, 16-bits applications?
Can you post their names (webpages, etc.)?

Did you change avast settings (specially Behavior blocker)?
Are you using an AMD processor 64-bits?
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Offline bob3160

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Re:Avast Home & P2P Proctection Issues?
« Reply #2 on: October 19, 2004, 03:37:38 AM »
kojak
Please try to remember that we aren't sitting in fron of your computer.
The more information you can give us, the more likely we will be in resolving your problem.
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kojak

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Re:Avast Home & P2P Proctection Issues?
« Reply #3 on: October 19, 2004, 01:42:47 PM »
Why do you call them ancillary programs?
Are they old ones, 16-bits applications?
Can you post their names (webpages, etc.)?

Did you change avast settings (specially Behavior blocker)?
Are you using an AMD processor 64-bits?

1.  Ancillary = Extra;  Installed 32 bit mainstream programs that are not part of the OS and used by agents nationwide.

2.  Would you accept file attach of such a program?  I can/will provide download links as I encounter problems.  There have been a varied range of programs that I cannot recall at the moment.  We are extremely busy caring for customer/client issues. :)  We really hate to uninstall Avast to resolve the problem.  I will provide assistance to resolve this.

3.  Avast settings are default.  Keep in mind that not all programs are affected.

4.  Both slow and fast AMD and Intel processors, varied manufacture desktops and notebooks.  NO 64-bit OS involved.  
« Last Edit: October 19, 2004, 02:16:10 PM by kojak »

Offline RejZoR

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Re:Avast Home & P2P Proctection Issues?
« Reply #4 on: October 19, 2004, 01:45:11 PM »
It sounds like a time for VDD2.reg patch...
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kojak

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Re:Avast Home & P2P Proctection Issues?
« Reply #5 on: October 19, 2004, 01:47:59 PM »
kojak
Please try to remember that we aren't sitting in fron of your computer.
The more information you can give us, the more likely we will be in resolving your problem.

Typical scenario:  32-bit program will not execute to install (all Avast services turned OFF)                    
                          Remove Avast, reboot, program installs
                          Reinstall Avast, reboot, program will NOT execute  

What I can state is that yesterdays problem was resolved by turning OFF/UNchecking the P2P option within Conrtrol Panel, Add/Remove, Avast, Change, rebooting and program executes normally with Avast running default settings with the exception of P2P disabled/Unchecked.
« Last Edit: October 19, 2004, 02:04:33 PM by kojak »

Offline Lisandro

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Re:Avast Home & P2P Proctection Issues?
« Reply #6 on: October 19, 2004, 01:58:40 PM »
It sounds like a time for VDD2.reg patch...

RejZor, sometimes this is not the panaceia... won't solve all problems. Did you remember last time? The user can't start working avast even after using it and leave us to AVG  :'(
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Offline RejZoR

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Re:Avast Home & P2P Proctection Issues?
« Reply #7 on: October 19, 2004, 02:00:34 PM »
Yeah,i don't have a clue why was so ???
Anyway it will be fixed in upcoming avast! 4.5
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Offline bob3160

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Re:Avast Home & P2P Proctection Issues?
« Reply #8 on: October 19, 2004, 05:32:57 PM »
Technical
In the meantime, we still don't have a clue as to which program(s) are involved. Like I said, you can't solve a problem if you don't know what the problem is. Generalities don't help. :'(
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Offline Lisandro

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Re:Avast Home & P2P Proctection Issues?
« Reply #9 on: October 19, 2004, 05:52:38 PM »
Bob, it's a problem on the VDD registry key like RejZoR said:

Anyway it will be fixed in upcoming avast! 4.5

I can't help more as the user is using a 'clean' XP SP2 installation.
In the past, problems like this were related to Norton antivirus installed before avast.
The user must check what he has in this Registry keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers\\VDD
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\VirtualDeviceDrivers\\VDD
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\VirtualDeviceDrivers\\VDD
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\VirtualDeviceDrivers\\VDD
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Offline Eddy

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Re:Avast Home & P2P Proctection Issues?
« Reply #10 on: October 19, 2004, 11:05:59 PM »
kojak, we are trying to help you, but we can't do that if you stay so vagely about what applications and what really is the poblem. Please provide more details so we have something to go on.

Offline Lisandro

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Re:Avast Home & P2P Proctection Issues?
« Reply #11 on: October 21, 2004, 02:43:18 AM »
Just to note... I've installed two computers with XP streamed with SP2.
avast! is not recognized by Security Central.
I tried to manually add the VDD Registry keys... Unsuccessful  :'(
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kojak

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Re:Avast Home & P2P Proctection Issues?
« Reply #12 on: October 21, 2004, 05:36:44 AM »
Just to note... I've installed two computers with XP streamed with SP2.
avast! is not recognized by Security Central.

I experience this with Security Center.  On occasion I have seen avast! recognized.

neal62

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Re:Avast Home & P2P Proctection Issues?
« Reply #13 on: October 21, 2004, 05:58:07 AM »
Technical,
For your information. I have WinXp Home, SP2. I downloaded SP2 from a Microsoft C.D. My security center immediately recognized Avast after I downloaded and restarted my pc. Not sure why yours didn't recognize Avast? :-[ I am using Avast 4.1 Free.
« Last Edit: October 21, 2004, 05:59:23 AM by neal62 »

Offline Lisandro

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Re:Avast Home & P2P Proctection Issues?
« Reply #14 on: October 21, 2004, 01:34:02 PM »
Technical, for your information. I have WinXp Home, SP2. I downloaded SP2 from a Microsoft C.D. My security center immediately recognized Avast after I downloaded and restarted my pc. Not sure why yours didn't recognize Avast? :-[ I am using Avast 4.1 Free.

Did you install SP1 and other hotfixes before?
For me, XP directly to SP2 fails on recognizing avast  :(
I haven't discovered a solution yet.
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