Author Topic: Need Help  (Read 2083 times)

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081002619

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Need Help
« on: August 30, 2011, 09:32:19 PM »
I have a problem with avast product. I downloaded the free home use version and for sometime now it changes. I un-installed but says some files missing. Each time i logged in, it shows on the icon bar that avast updated while have un-installed already. I need your help to un-installed completely without remaining any file so that I can reinstall again.


Offline giogio

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Re: Need Help
« Reply #1 on: August 30, 2011, 10:00:06 PM »
Try to run the Avast! antivirus removal tool
http://files.avast.com/files/eng/aswclear.exe

Regards
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
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Offline CraigB

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Re: Need Help
« Reply #2 on: August 30, 2011, 10:09:23 PM »
Try to run the Avast! antivirus removal tool
http://files.avast.com/files/eng/aswclear.exe

Regards

Note that the tool should be run in safe mode, tap f8 while booting your system to get to safe mode then navigate to where you downloaded the removal tool and run, reboot back into normal mode when finished http://files.avast.com/files/eng/aswclear.exe

Offline giogio

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Re: Need Help
« Reply #3 on: August 30, 2011, 10:13:19 PM »
Try to run the Avast! antivirus removal tool
http://files.avast.com/files/eng/aswclear.exe

Regards

Note that the tool should be run in safe mode, tap f8 while booting your system to get to safe mode then navigate to where you downloaded the removal tool and run, reboot back into normal mode when finished http://files.avast.com/files/eng/aswclear.exe

Craigb.. you're right! I've forgot one  more thing... :)
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
Cloud Console 2.18
-FF52-TB52