Author Topic: Tried to report bug, but smtp failed.  (Read 3735 times)

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zkaterboy

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Tried to report bug, but smtp failed.
« on: November 05, 2004, 10:38:23 AM »
Hi, i tried to post a bug today but something with a smtp configuration didnt match  ??? so, now i will ask you here:

my Avast! 4 Home Antivirus told me that a new update was on the net, so i said "Download now" and it started very good. But suddenly it stopped, a file would´nt download and i pressed quit (just to try again) and it told me that if i exitted this update it might cause a failure in avast. so, now i get this message everytime the program tries to update: An error occurred while attemping to update, some avast server is down or something.. can u help me, because i cant uninstall Avast!, no uninstaller included... :'('

hope to get an answer soon  8) just like allways, no late answer or anything right  ;D

C ya around!

Offline Lisandro

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Re:Tried to report bug, but smtp failed.
« Reply #1 on: November 05, 2004, 12:28:58 PM »
Zkaterboy, can you check if this is not firewall related?
Can you see your settings and  check them if they're ok?
Can you manually update avast?
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Offline Eddy

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Re:Tried to report bug, but smtp failed.
« Reply #2 on: November 05, 2004, 01:52:11 PM »
The update server has been down.
Could it be you started downloading while it went down?
Have you tried a repair of Avast?

Offline Lisandro

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Re:Tried to report bug, but smtp failed.
« Reply #3 on: November 05, 2004, 03:16:52 PM »
I'm having the same problems right now...
What's up? :(  ???
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zkaterboy

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Re:Tried to report bug, but smtp failed.
« Reply #4 on: November 05, 2004, 11:26:34 PM »
i have now tried what you asked: to manually update Avast! without an firewall turned on. same error, now, how can i repair Avast!? i would really like to know  :)

Offline Eddy

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Re:Tried to report bug, but smtp failed.
« Reply #5 on: November 05, 2004, 11:36:13 PM »
start > control panel > add/remove programs > avast > change/repair

Offline Lisandro

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Re:Tried to report bug, but smtp failed.
« Reply #6 on: November 06, 2004, 01:35:02 AM »
I'm having the same problems right now...
What's up? :(  ???

Some files I could send and Alwil gently answered me. Thanks Karel.
Some files I could not... It's not the size limit... It's not a deterministic behavior.  :(

How can I be sure about this? Can I test something?
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