Author Topic: Tried to report bug, but smtp failed.  (Read 3065 times)

0 Members and 1 Guest are viewing this topic.

Offline zkaterboy

  • Jr. Member
  • **
  • Posts: 31
  • Go With God, Be Safe From Trojans :-D
Tried to report bug, but smtp failed.
« on: November 05, 2004, 10:38:23 AM »
Hi, i tried to post a bug today but something with a smtp configuration didnt match  ??? so, now i will ask you here:

my Avast! 4 Home Antivirus told me that a new update was on the net, so i said "Download now" and it started very good. But suddenly it stopped, a file would´nt download and i pressed quit (just to try again) and it told me that if i exitted this update it might cause a failure in avast. so, now i get this message everytime the program tries to update: An error occurred while attemping to update, some avast server is down or something.. can u help me, because i cant uninstall Avast!, no uninstaller included... :'('

hope to get an answer soon  8) just like allways, no late answer or anything right  ;D

C ya around!
Go to: www.clanofnemesis.tk, the ultimate Halo 2 Clan :-D

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67247
Re:Tried to report bug, but smtp failed.
« Reply #1 on: November 05, 2004, 12:28:58 PM »
Zkaterboy, can you check if this is not firewall related?
Can you see your settings and  check them if they're ok?
Can you manually update avast?
The best things in life are free.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31301
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re:Tried to report bug, but smtp failed.
« Reply #2 on: November 05, 2004, 01:52:11 PM »
The update server has been down.
Could it be you started downloading while it went down?
Have you tried a repair of Avast?

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67247
Re:Tried to report bug, but smtp failed.
« Reply #3 on: November 05, 2004, 03:16:52 PM »
I'm having the same problems right now...
What's up? :(  ???
The best things in life are free.

Offline zkaterboy

  • Jr. Member
  • **
  • Posts: 31
  • Go With God, Be Safe From Trojans :-D
Re:Tried to report bug, but smtp failed.
« Reply #4 on: November 05, 2004, 11:26:34 PM »
i have now tried what you asked: to manually update Avast! without an firewall turned on. same error, now, how can i repair Avast!? i would really like to know  :)
Go to: www.clanofnemesis.tk, the ultimate Halo 2 Clan :-D

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31301
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re:Tried to report bug, but smtp failed.
« Reply #5 on: November 05, 2004, 11:36:13 PM »
start > control panel > add/remove programs > avast > change/repair

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67247
Re:Tried to report bug, but smtp failed.
« Reply #6 on: November 06, 2004, 01:35:02 AM »
I'm having the same problems right now...
What's up? :(  ???

Some files I could send and Alwil gently answered me. Thanks Karel.
Some files I could not... It's not the size limit... It's not a deterministic behavior.  :(

How can I be sure about this? Can I test something?
The best things in life are free.