New BETA 4.5.536 - hopefully solving many of the issues...?

[El Tel]

Hi again.


Followed instructions with the following results:
REMOVE PROTECTION
Incoming mail reset successfully.
Outbound mail reset to: mail.cantv.net#mail.cantv.net.
Username reset successfully.
Outbound mail without attachment refused.
Outbound mail with attachment refused.

I reset the outbound mail server manually (eliminating the extra #mail.cantv.net) and it sent mail with and without attachment perfectly.

PROTECT ALL MY ACCOUNTS
Checked the mail settings in Outlook Express. They were changed.
Result:
Outbound mail without attachment sent (slowly)
Outbound mail with attachment had a problem as before.

If you tell me how to paste a screenshot into this forum, I'll send you a shot of the error message.

Regards and thanks for your interest.

[El Tel]

Me again.
Just in case it's important, I'm using a DSL permanent Internet connection and Sygate firewall.
Regards.

[S.Z.Craftec]

That's really strange behaviour in Outlook Express. I'm running Windows XP Professional and my father is on Windows 98 SE just as you. None of us is having problems with sending/receiving. I also used Sygate, and I'm on ADSL (24/7).

You can post your attachment here in forums, but you shouldn't press PREVIEW button prior to sending, because your attachment will be lost. As soon as you finish typing your post, attach your picture (shouldn't exceed 200 kb, btw) and clik on POST right away. Previewing messages will just erase attachment and it will post your message without it...

You can find ATTACH field as well as BROWSE button at the bottom of the screen where you write your message...

Cheers !

[El Tel]

Here's the error screenshot. It's in Spanish I'm afraid, but you'll probably understand it anyway.
Thanks.

[S.Z.Craftec]

Hmmm... I don't understand much of it, but I'm affraid I know what's your problem. I saw it mentioned SSL. Read here what Vlk said about SSL connections and avast!:

This won't help (that's for sure). SSL is simply not supported, even in the beta. The change in avast build 529 means that when using SMTP with SSL enabled (on port 25), the mail scanner should be able to force the client to downgrade the communication to non-SSL if necessary (instead of giving the timeout message boxes).

Does your mail provider supports non-SSL connections ? If it does, you will have to disable SSL...

[S.Z.Craftec]

Can you tell what is exactly version of avast! program build you have right now ? You can right-click the avast! blue ball icon and choose ABOUT AVAST!...

Read what does it say under BUILD:

[El Tel]

Thanks for your feedback.
Build 4.5.523
Can I disable SSL via Outlook Express/Internet Explorer options?
Will this give me a security problem in general?

[S.Z.Craftec]

No it will not give you a security problem, but I'm not sure can you do that or not from Outlook Express. My mail providers doesn't use SSL, so I'm not quite familiar with it.

As I can see, you're not using latest program build. You're still on 523.

If you take a closer look at what Vlk posted (I posted a quote of what he said) you'll see that those problems are solved even with build 529. You don't have it and that's why you're still having those difficulties sending/receiving mails.

Listen to my advice now and it should help you right away...

Take a good look at this post:

http://forum.avast.com/index.php?board=2;action=display;threadid=9007

Vlk explained how to download and upgrade your avast! with latest build. Don't pay attention 'cause it's a BETA build. That doesn't mean anything... it's stable as it was never before. That is last beta update before releasing final version in a couple of days. I'm sure it will solve your problems with Outlook Express. Just download that little file Vlk gave link for in his post and start it from your local Hard Drive. When it finishes with downloading lates program update, it will ask you to restart your system. Do that, and when you come back into Windows, you should be able to send/receive without problems...

Please post back your results. I may not be online, but for sure, I'll check very soon what you posted...

Cheers !

[El Tel]

Hi from Venezuela.
Downloaded the file, and I'm running build 536 now. You know I was sure I already downloaded 536 last night, in fact I have the downloaded file from last night in "My Download Files" to prove it!
Anyway, I'm up-to-date now, unfortunately it hasn't solved the problem. I'm going to try disabling SSL to see what happens. I'll let you know.
Regards.

[El Tel]

Good (very early) morning from Venezuela.

Disabled SSL in IE, but it made no difference. I still have the problem.
I can work around it for now by using Outlook, instead of Outlook Express, but I would like to keep working on the problem.

I have seen other postings from people with the same difficulty, so it's worth continuing the investigation.

Regards.

[ackerleytng]

i can't even update using the program (linked right on top somewhere the 536 one)
it says

connection terminated, retrying.... {then some address} then something comes out with some log thing, which is this:

28.11.2004 18:08:16 general: Started: 28.11.2004, 18:08:16
28.11.2004 18:08:16 general: Running setup_av_pro-20b (523)
28.11.2004 18:08:16 general: Cmdline: /downloadpkgs /noreboot /silent /progress  
28.11.2004 18:08:16 general: DldSrc set to inet
28.11.2004 18:08:16 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
28.11.2004 18:08:16 general: Old version: 20b (523)
28.11.2004 18:08:16 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
28.11.2004 18:08:16 internet: SYNCER: Type: 1
28.11.2004 18:08:16 internet: SYNCER: Auth: 2
28.11.2004 18:08:16 package: Part prg_av_pro-20b is installed
28.11.2004 18:08:16 package: Part vps-44801 is installed
28.11.2004 18:08:16 package: Part news-40 is installed
28.11.2004 18:08:16 package: Part setup_av_pro-20b is installed
28.11.2004 18:08:16 general: Old version: 20b (523)
28.11.2004 18:08:16 file: SetExistingFilesBitmap: 443->114->114
28.11.2004 18:08:16 general: GUID: 28010a60-a2be-4245-bb79-24966a481f1f
28.11.2004 18:08:16 general: Server definition(s) loaded for 'main': 2 (maintenance:0)
28.11.2004 18:08:16 general: SelectCurrent: selected server 'Test (external beta)' from 'main'
28.11.2004 18:08:16 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
28.11.2004 18:08:16 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
28.11.2004 18:08:16 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
28.11.2004 18:08:16 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
28.11.2004 18:08:16 general: progress thread start
28.11.2004 18:08:16 general: progress start - 1
28.11.2004 18:08:17 general: progress start - 2
28.11.2004 18:08:20 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:08:25 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:08:30 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:08:35 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:08:40 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:08:45 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:08:50 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:08:55 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:00 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:05 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:11 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:16 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:21 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:26 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:31 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:38 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:43 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:48 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:54 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:09:59 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:10:06 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:10:11 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:10:16 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:10:22 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:10:27 package: ERROR:HttpGetWininet, catch returned 0x00002EFF
28.11.2004 18:10:32 general: InvalidateCurrent: invalidated server 'Test (external beta)' from 'main'
28.11.2004 18:10:32 general: SelectCurrent: unable to find any suitable server in 'main'
28.11.2004 18:10:32 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 1
28.11.2004 18:10:32 internet: tried 1 servers to get file 'servers.def', but failed (0x20000004)
28.11.2004 18:10:32 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\aaatng\LOCALS~1\Temp\_av_proI.tm~a01428\onefile, servers.def, error: 0x20000004
28.11.2004 18:10:32 package: Tried to download servers.def but failed with error 0x20000004.
28.11.2004 18:10:32 general: progress end - 1
28.11.2004 18:10:32 general: progress end - 0
28.11.2004 18:10:32 general: progress thread end
28.11.2004 18:10:32 general: Err:Cannot connect to cat.asw.cz (195.47.75.50:80).

i usually have sygate personal firewall turned on (i am quite sure everything to do with avast is allowed) but when using this update i turned it off

normally, when avast autopdates, it produces this error

Information about current update:
Last encountered error: Cannot connect to cat.asw.cz (195.47.75.50:80). {the ip here varies}
Total time: 2:22 {varies too}

I really really really want to try the new update so is there any way to get it? and btw the outlook express timeouts happen to me too but not as a whole lot at once

(sorry for the long msg and btw i use win2k)

[Eddy]

Do you run any other spy-/adware blockers or something like that?

[Lisandro]

I can't even update using the program
I usually have sygate personal firewall turned on (i am quite sure everything to do with avast is allowed) but when using this update i turned it offI really really really want to try the new update so is there any way to get it?

Can you check the proxy settings?
Left click the avast icon > Settings
Update (Basic) > Details > Proxy

Try the 'non-automatic' settings, i.e., no proxies at all.

btw the outlook express timeouts happen to me too but not as a whole lot at once

Can you try the build 4.5.536? It solves the timout problems.
See: http://forum.avast.com/index.php?board=2;action=display;threadid=9007

[CoJo]

Good morning...

After a few days of things working right, again I am back to "internet mail/waiting for subsystem to start." This shows with OE running...
I am not having any time out issues.
XP SP2, ZA free, SpyBot, AD SE, Spyblaster, Prevx
Avast build 4.5.536

It is now working after I shut down, unplugged the system, then booted.
As far as I know, I have allowed anything/everything  concerning Avast in my programs.

Any advice? Thank you...
cojo

[Lisandro]

Any advice? Thank you...

As usual, can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).

It's really strange...
How is configurated the ashMaiSv.exe service to start? (Automatically or Manually)? You can go to
Start Menu > Administrative Tools > Services
Pick up the two avast services and choose Properties to see.