Avast WEBforum

Consumer Products => Avast Omni => Topic started by: Jesse121 on November 29, 2019, 09:53:01 PM

Title: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: Jesse121 on November 29, 2019, 09:53:01 PM
Seriously, why do you keep showing me this stupid avast omni crap? I don't want it! So what, I have an Amazon Alexa, big deal. But I don't need some extra layer of protection for my smart hub, when I have no idea what the hell it does. Other AV software doesn't have these nagging prompts, why is Avast have so many now? What if that person doesn't want Avast Omni but yet they keep forcing down that person's face? I'm about ready to ditch Avast for Windows Defender, Avast is a giant turd, possibly even moreso than AVG.
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: bob3160 on November 29, 2019, 10:36:52 PM
You didn't mention what version of Avast you're currently using.
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: Jesse121 on November 30, 2019, 08:17:09 PM
Program version: Avast Free Antivirus 19.8.2393 (build 19.8.4793.544)

Virus Definition version: 191129-0

Number of definitions: 8,758,656

UI version: 1.0.415
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: bob3160 on November 30, 2019, 08:21:17 PM
When you use the free version, there will be occasional ads.
I'm currently using Avast Omni and am very happy with the product.
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: patricia310 on December 02, 2019, 11:10:15 PM
no option to remove ads in the free version?
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: bob3160 on December 02, 2019, 11:23:51 PM
no option to remove ads in the free version?
That's correct.
There really aren't that many ads.
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: Charlie108 on May 10, 2020, 04:38:48 AM
I would like to add to the AVAST Omni  does not  care about it customers.  I bought two for my home and my second home from Newegg.  Avast does not come with the license in the box.  I have 2 hubs neither came with the License i have contacted Newegg and Avast multiple times. Avast support did finally send me one license.  I thought it would work for both hubs, it does not.  So i contacted Avast support about my second license.  Here is what they responded with.

Thank you for getting back to me. Please excuse the delay in my response.

I had to check with our sales team. I am afraid Newegg is not one of our official resellers, so we are unable to get in touch with them and check what happened with your order. I will need to ask you to contact Newegg support directly and inquire about the order.
Your confirmation clearly shows you should have received two hubs and two Omni licences.

I am sorry I could not be more helpful at this time. Please let me know if you have any additional questions.
Best regards,

Una Brajovic
Avast Customer Care

how does Newegg sell avast omni in a sealed box and not be  an official reseller.  Sounds like avast needs to sue Newegg and make the customers who bought the device through Newegg right.

 I do not understand why they will make 1 license right but not the other. I guess for now on when i buy windows 10 i will get a DVD no license to go with it.    you have to buy everything twice to make it right.  That is how the world works now i guess.
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: Asyn on May 10, 2020, 08:11:28 AM
Official resellers: https://www.avast.com/business/partner-locator
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: bob3160 on May 10, 2020, 01:27:55 PM
@Charlie108,
Have you tried to contact Newegg? They are the ones you purchased the product from.
It also makes them responsible for customer service.
Title: Re: I DON'T CARE ABOUT AVAST OMNI, STOP SHOVING IT DOWN MY THROAT
Post by: ZbynekR on June 10, 2020, 12:16:48 PM
Hi Charlie108, I went through all notes, and I apologize for the inconvenience caused. Newegg is our partner, but you should have to receive the hub, and also the activation code. If you have any issues with activation, please let me know. Thanks