Author Topic: I'm Clueless on this - help  (Read 31446 times)

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Offline zeus

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I'm Clueless on this - help
« on: January 04, 2005, 06:42:45 PM »
Happy New Year All
Just got rid of Norton and installed Avast  - I'm a computer idiot so bare with me.
First of all I don't nkow if I even instatlled it right !
it's on my desktop and when I click on it  at the end of the test memory scan athis pops up "Error Application Cannot Load Skin Function "usigetskin"  failed. I don't even know if I properly installed thiis should I just delet it out and try again.
Thanks

Offline Eddy

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Re: I'm Clueless on this - help
« Reply #1 on: January 04, 2005, 06:50:19 PM »
Use the NAV uninstall util from Symantec to completly remove NAV.
Than do a repair of Avast.

(NAV uninstall util)

Let us know if it solved the problem.
« Last Edit: January 04, 2005, 07:56:48 PM by Eddy »

Offline zeus

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Re: I'm Clueless on this - help
« Reply #2 on: January 04, 2005, 06:58:42 PM »
hi Eddy
here we go with the stupid questions ....... :-[

went to my control panal - add/remove programs
are you talking about "NAVEXCEL search toolbar" remove only  -  and I see a NAV helper

Offline Eddy

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Re: I'm Clueless on this - help
« Reply #3 on: January 04, 2005, 07:14:01 PM »
Use the util, I gave you the link in my previous post.

Offline zeus

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Re: I'm Clueless on this - help
« Reply #4 on: January 04, 2005, 07:27:16 PM »
Eddy ..when I cllick on that it gives me a search engine for a bunch of web sites.
if you want my aol IM name is Twinkies163 it'll be up for a while
Thanks

Offline Eddy

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Re: I'm Clueless on this - help
« Reply #5 on: January 04, 2005, 07:55:50 PM »
Link is working fine for me.

try it again, if it still fails, look here :
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606
« Last Edit: January 04, 2005, 07:57:43 PM by Eddy »

Offline zeus

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Re: I'm Clueless on this - help
« Reply #6 on: January 04, 2005, 08:18:40 PM »
That one got me right to the site.
OUI...
Where do I begin

Offline Lisandro

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Re: I'm Clueless on this - help
« Reply #7 on: January 04, 2005, 08:21:44 PM »
"Error Application Cannot Load Skin Function "usigetskin" failed. I don't even know if I properly installed thiis should I just delet it out and try again.Thanks

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).
You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?
The best things in life are free.

Offline zeus

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Re: I'm Clueless on this - help
« Reply #8 on: January 04, 2005, 08:32:51 PM »
honestly guys - I'm too scared to delete anything outta this computer !  lol

Offline Eddy

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Re: I'm Clueless on this - help
« Reply #9 on: January 04, 2005, 08:34:43 PM »
Don't worry. Just try as Technical suggested.
If that doesn't help:

1] get the util and use it to remove NAV
2] reboot
3] do the repair of Avast (as Technical explained)
4] reboot
5] let us know the result. (problem solved?)

Offline zeus

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Re: I'm Clueless on this - help
« Reply #10 on: January 04, 2005, 08:37:39 PM »

When I goto the control panel and click on avast the only options it gives me is "Change" "Uninstall" and "Update"

Offline lee20

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Re: I'm Clueless on this - help
« Reply #11 on: January 04, 2005, 08:40:33 PM »
Quote
When I goto the control panel and click on avast the only options it gives me is "Change" "Uninstall" and "Update"

It should be right under 'update', did you scrole down?

--lee

"Anyone who has never made a mistake has never tried anything new."-Albert Einstein

Comodo Firewall, Avast 4.8, SpywareBlaster, Spybot + superantispyware, PeerGuardian and ALL software patched!

Offline zeus

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Re: I'm Clueless on this - help
« Reply #12 on: January 04, 2005, 08:52:15 PM »
I'M such a LOSER  !!!!
 found the "repair"  duh

Okay that one didn't work for me

NAV - help - where am I clicking on that.

OMG I'm feeling like such a moron on this site

Offline Eddy

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Re: I'm Clueless on this - help
« Reply #13 on: January 04, 2005, 08:56:34 PM »
Klik on the link I gave you in my first post. I discovered there was something added to it by the board software.

I corrected it and it should work now.

Offline zeus

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Re: I'm Clueless on this - help
« Reply #14 on: January 04, 2005, 09:05:39 PM »
Alrighty Eddy
that gave me RNAV2003.exe
but I have norton 2004
will this matter