Author Topic: Please fix the bug with C:\part-setup_ais-ffffffff.vpx  (Read 16425 times)

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Offline neotrix

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Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« on: January 03, 2013, 01:03:26 PM »
Hello
I followed the instructions of this topic http://forum.avast.com/index.php?topic=96963.0, I completely uninstalled Avast, cleaned the registry, but every time I try to do something, such as link a file to an email, or open Photoshop, I jump again and again the following error message :
avast! Fatal Setup Error. Error reading product data from "C: \ part-setup_ais-ffffffff.vpx". Setup can not continue.
I need help it is impossible to continue working with this error.

Offline neotrix

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #1 on: January 04, 2013, 07:37:58 AM »
No solution!!
Not possible!!

Offline DJBone

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #2 on: January 04, 2013, 07:50:56 AM »
Hello and welcome to the forum! :)

- Which OS? (32/64 Bit - which SP)
- Which avast-version? (Free, Pro, Internet Security)
- Which program version (7.0.1474 is the latest)?
- Other security related software installed?

DJBone
Main PC: Win 7 Home Premium SP1 64 Bit, Firefox 38.0.1ESR, IE11, AIS 10.2.2218, MBAM 2 Pro (latest version)
Laptop: Win 7 Home Premium SP1 64 Bit, Firefox 38.0.1ESR, IE11, AIS 10.2.2218, MBAM 2 Pro (latest version)
avast! Mobile Security, avast! Anti-Theft, avast! Backup (always latest version)

Offline neotrix

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #3 on: January 04, 2013, 07:52:43 AM »
Win 7 64 bits
Free versión
7.0
In this moment, by problem with avast, install in my syste Eset Nod32

Thanks for your reply

Offline Asyn

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #4 on: January 04, 2013, 08:02:24 AM »
First, be sure to get rid of all remnants of your prior installed AVs.
-> https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=574
-> http://singularlabs.com/uninstallers/security-software/

1. Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
XP SP3 - Avast 10.2.2218 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 31.7 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.7 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline neotrix

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #5 on: January 04, 2013, 08:23:46 AM »
Thanks for your reply, but I must first uninstall NOD32?

Offline Asyn

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #6 on: January 04, 2013, 08:31:20 AM »
...but I must first uninstall NOD32?

Yes.
XP SP3 - Avast 10.2.2218 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 31.7 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.7 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline neotrix

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #7 on: January 04, 2013, 10:56:41 AM »
Continuing the problem.
I've completed the steps, but in the process of installing avast, displays the error message indicated.
Not solution

Offline Asyn

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #8 on: January 05, 2013, 06:28:52 AM »
Did you download/use the installer from the provided link..??
XP SP3 - Avast 10.2.2218 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 31.7 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.7 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline NON

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #9 on: January 06, 2013, 05:08:42 AM »
I had similar issue on Japanese forum before, which had resolved by reinstalling both game software (which shows error) and avast to another place.

Try to install avast to another path, something like "C:\Program Files\AVAST Software\reinstall\".
Main: Win7 SP1 64bit / Core i5 450M 2.4GHz / 6GB RAM / Avast 2015 Premier / COMODO IS 8 (FW/D+/Cloud)
Mobile: Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 3GB RAM / Avast 2015 Free / Online Armor Free (FW/PG)
Server (testing): 2008 Server SP2 32bit / CeleronM 340 1.5GHz / 1.5GB RAM / Avast Business Security Cloud / Windows Firewall
Phone: Android 2.3.4, 4.0.4 / Avast Mobile Security / Avast Anti-Theft

Offline neotrix

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #10 on: January 10, 2013, 10:01:36 AM »
Did you download/use the installer from the provided link..??
Yes, of course
I had similar issue on Japanese forum before, which had resolved by reinstalling both game software (which shows error) and avast to another place.

Try to install avast to another path, something like "C:\Program Files\AVAST Software\reinstall\".
This option not solved problem to me.
When install in new directory, during installation see same error
Adjunt see

Offline neotrix

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #11 on: January 11, 2013, 07:53:06 AM »
Not solution for this problem??
Anywhere??

Offline Asyn

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #12 on: January 11, 2013, 08:00:36 AM »
- Other security related software installed?

DJBone

Please answer this.
XP SP3 - Avast 10.2.2218 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 31.7 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.7 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline federico1

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #13 on: September 30, 2013, 02:50:20 AM »
Solution in Spanisch:

Hola,  en mi caso, despues de buscar a una solucion por horas en el mismo problema, encontre un archivo en el Disco C  C:Program  (a secas). Eliminando primero en el Start Task Manager (Ctr+Alt+Del) en Procesos el ImageName con "avast" y segundo este archivo Program. Asi obtuve...santa paz de este lio !   Suerte !!

Offline 93tid

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Re: Please fix the bug with C:\part-setup_ais-ffffffff.vpx
« Reply #14 on: October 11, 2013, 12:37:40 PM »
I am also struggling with this problem. I have only used Avast on this machine and have updated as prompted for new versions by the program.

Running Windows 7 Home Premium, 64-bit version, using Avast Free version 8.0.1497.

I have performed the standard recommendations several times, used aswclear in safe mode etc., no success, still getting the annoying popup every time I start the laptop up.

I cannot find any traces of older Avast versions anywhere on the computer. What now ?