Author Topic: SOA shows OS: unknown  (Read 2202 times)

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zigzag

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SOA shows OS: unknown
« on: February 08, 2013, 09:53:01 AM »
Why SOA shows unknown OS on connected computers/avasts, when OS is WindowsXP?

Offline giogio

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Re: SOA shows OS: unknown
« Reply #1 on: February 09, 2013, 01:13:24 PM »
Hi,
which version of SOA are you running? And version of the ESP clients?
Are the clients in the SOA connected correctly and shown as connected with the green color?
Are the clients a windows xp Pro? 32 or 64 bit?
« Last Edit: February 09, 2013, 01:15:22 PM by giogio »
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
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zigzag

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Re: SOA shows OS: unknown
« Reply #2 on: February 09, 2013, 04:24:56 PM »
SOA version is 1.2.2.28, on clients are ESP avast! Business Protection version 7.0.1455,
clients looking like connected correctly (green icon)



and clients systems are Windows XP Pro SP3 32bit.