Author Topic: Lastest Windows Update Problems  (Read 304693 times)

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Offline Baz8755

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Re: Lastest Windows Update Problems
« Reply #375 on: April 12, 2015, 10:38:38 AM »
Here's another interesting question

Before I reinstalled Avast I didn't disable Defender as installing Avast automatically disables it. However I wonder if you disable defender before installing Avast would actually have a different effect. Also once Avast is installed is there anyway of getting back into Defender to disable it?
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Offline mchain

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Re: Lastest Windows Update Problems
« Reply #376 on: April 12, 2015, 11:00:41 AM »
http://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_start/how-to-turn-on-windows-defender-in-windows-8/a2b1cf45-a170-494d-84ab-8d2136c5e45b
http://windows.microsoft.com/en-us/windows/turn-windows-defender-on-off#turn-windows-defender-on-off=windows-7
http://www.sysprobs.com/how-to-remove-windows-defender-on-windows-8-1-windows-8

For 8.0 and 8.1, Windows Defender is a built-in service and can only be disabled before installing a third-party antivirus program.  If not disabled before install, it will detect the new antivirus program and automatically disable itself (supposedly).
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Offline Baz8755

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Re: Lastest Windows Update Problems
« Reply #377 on: April 12, 2015, 11:10:30 AM »
Interesting,

So windows supposedly is the one that detects the A/V and disables itself.
I wonder if this is the problem, perhaps this is done during every boot and sometimes this process fails or takes a little longer even though Avast is running or coming up. If so it could be a problem with either Defender or the way Avast is registering itself.
Strange that it only became an issue with the windows patch.


So.....

I have just uninstalled Avast, disabled Defender and Re-installed Avast.

Pretty sure it's going to make no difference to my problems but just in case......
« Last Edit: April 12, 2015, 11:18:16 AM by Baz8755 »
Windows 8.1, i7 12GB RAM 500GB SSD, Avast Free

Offline Baz8755

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Re: Lastest Windows Update Problems
« Reply #378 on: April 18, 2015, 10:03:13 AM »
Still getting these issues even after latest windows update :(
Windows 8.1, i7 12GB RAM 500GB SSD, Avast Free

Offline mchain

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Re: Lastest Windows Update Problems
« Reply #379 on: April 18, 2015, 11:43:07 AM »
Still getting these issues even after latest windows update :(
KB3000850 is an optional update for 8.1.  So it is similar to a service pack but is not deemed essential.  But is posted by Microsoft as optional and not as a mandatory or required update. 

Your call on this one. 

Cursory search on web indicates you are not the only one suffering from KB3000850 and avast! installs issues you've described as specific to your machine.  Apparent it is a large file, over 700 + MB? 
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762) UI version 1.0.797

Offline Baz8755

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Re: Lastest Windows Update Problems
« Reply #380 on: April 18, 2015, 02:21:01 PM »
It was optional and I never received it as I only get critical updates, however about a month ago they upgraded it and that's how I got it.

Seeing as it only seems to affect Avast users then surely it should be something that should be addressed with some urgency.
Windows 8.1, i7 12GB RAM 500GB SSD, Avast Free

Offline bob3160

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Re: Lastest Windows Update Problems
« Reply #381 on: April 18, 2015, 03:58:12 PM »
It was optional and I never received it as I only get critical updates, however about a month ago they upgraded it and that's how I got it.

Seeing as it only seems to affect Avast users then surely it should be something that should be addressed with some urgency.
Avast fixed the problem with its update 141125-1, issued near the end of November.
If you kept Avast updated, this certainly should not have been a problem at this time. ???
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Offline Baz8755

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Re: Lastest Windows Update Problems
« Reply #382 on: April 18, 2015, 08:29:03 PM »
My Avast is fully up to date!
Windows 8.1, i7 12GB RAM 500GB SSD, Avast Free

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Re: Lastest Windows Update Problems
« Reply #383 on: June 02, 2015, 05:15:04 PM »
Windows 8.1 Home here.
Avast Free Updated!
With Avast you can't install KB300850!
You need to uninstall Avast!

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Re: Lastest Windows Update Problems
« Reply #384 on: June 02, 2015, 05:18:28 PM »
Still getting these issues even after latest windows update :(
KB3000850 is an optional update for 8.1.  So it is similar to a service pack but is not deemed essential.  But is posted by Microsoft as optional and not as a mandatory or required update. 

Your call on this one. 

Cursory search on web indicates you are not the only one suffering from KB3000850 and avast! installs issues you've described as specific to your machine.  Apparent it is a large file, over 700 + MB?
711MB
Windows 8.1 Home here.
And isn't optional!

Offline bob3160

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Re: Lastest Windows Update Problems
« Reply #385 on: June 02, 2015, 05:49:58 PM »
Still getting these issues even after latest windows update :(
KB3000850 is an optional update for 8.1.  So it is similar to a service pack but is not deemed essential.  But is posted by Microsoft as optional and not as a mandatory or required update. 

Your call on this one. 

Cursory search on web indicates you are not the only one suffering from KB3000850 and avast! installs issues you've described as specific to your machine.  Apparent it is a large file, over 700 + MB?
711MB
Windows 8.1 Home here.
And isn't optional!
See if this gives you any answers:
https://support.microsoft.com/en-us/kb/3000850
This also isn't a new update but goes back to November of 2014
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Re: Lastest Windows Update Problems
« Reply #386 on: June 02, 2015, 09:32:15 PM »
Still getting these issues even after latest windows update :(
KB3000850 is an optional update for 8.1.  So it is similar to a service pack but is not deemed essential.  But is posted by Microsoft as optional and not as a mandatory or required update. 

Your call on this one. 

Cursory search on web indicates you are not the only one suffering from KB3000850 and avast! installs issues you've described as specific to your machine.  Apparent it is a large file, over 700 + MB?
711MB
Windows 8.1 Home here.
And isn't optional!
See if this gives you any answers:
https://support.microsoft.com/en-us/kb/3000850
This also isn't a new update but goes back to November of 2014
Already fixed it...Removed Avast, installed update, reinstalled Avast(....)

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Re: kb3000850 windows update problem. Work around by Nix Hard.
« Reply #387 on: June 12, 2015, 02:06:42 AM »
Re: kb3000850 windows update problem. Work around by Nix Hard.

I had this back in April 2015 approx on a ASUS laptop doing a factory reset and reinstall from built in recovery partition with windows 8.1 and avast installed [sorry can't remember avast version number]

Have just done the same thing on a brand new ACER laptop, after kb3000850 killed the laptop with a install of avast 2015.10.2.2218

Going to do the same for the ACER laptop as I worked out for the ASUS.

Going from information from MS info here: https://support.microsoft.com/en-us/kb/3000850
QUOTE;
"Assume that you have either of the following configurations:
    You have a Windows Server 2012 R2 server that is running on hardware that has UEFI that has Secure Boot enabled.
    You have a Windows Server 2012 R2-based Hyper-V host that is running, and you are running a Generation 2 virtual machine guest that uses UEFI firmware support and that has the Secure Boot option enabled. Additionally, the guest virtual machine is running Windows Server 2012 R2."
END QUOTE

Now I had neither/none of these server 2012 R2 thingies running or the Hyper-V host watch-a-me-call-it running.

But it did give me a clue to what may have been causing problems.

So I just shot both possible suspects out of hand. [as you tend to do]
It is possible that only one of these "work-around" steps is needed.
I don't have the time to "play" any further, someone else may do so, please let us all know the result. [And please then send them & me lots of "free-beer"]

Here we go...
1. First do all Critical Windows updates EXCEPT KB3000850.
Reboot machine. Login.
2. Go into avast settings -> Trouble Shooting -> Enable hardware-assisted virtualisation -> take the tick out of this option. [disable hardware-assisted virtualisation]
3. Get into the UEFI system, [use to be called the BIOS] look for and disable Secure Boot. Remember to save the settings and then reboot. Be VERY CAREFUL here, we only want to play with the BIOS settings not start a reinstall or any other "data-disaster(r)".

QUOTE below from: http://answers.microsoft.com/en-us/windows/forum/windows8_1-security/uefi-secure-boot-in-windows-81/65d74e19-9572-4a91-85aa-57fa783f0759
"Setup UEFI Mode:
The UEFI BIOS has varying capabilities depending on the motherboard make and model. The UEFI BIOS setup screen can be Menu driven by mouse or a Shell interface which needs to be drilled through layers. The setup mode can be invoked at system start by a processor interrupt call via user keystroke. In Windows 8.1 OEM computers, the UEFI BIOS Setup can be started only through the Windows RE, which can be accessed as described above. In the Recovery Environment, navigate to Troubleshoot > Advanced options > UEFI Firmware Settings > press the Restart button and the computer will load the UEFI BIOS setup screen on restart.
You can get into the Windows RE from within Windows 8.1 through Start > PC settings > Update and recovery > Recovery > to the right beneath Advanced Start-up, click Restart now."
END QUOTE
Remember be VERY CAREFUL here, we only want to play with the BIOS settings not start a reinstall or any other "data-disaster(r)".


4. When the machine has rebooted, you are logged back in, run windows update, select KB3000850 and install.

When this has finished installing itself, rejoice...
5. Reboot the machine, reset and reverse changes made above, reboot...

Then rejoice some more till next time.

Any anti-virus I have to uninstall to do something on the machine stays uninstalled because I will install another that just works. Period, Full-stop . No exceptions. !!!

Till the next reboot session, have fun.

 Cheers Nix Hard
« Last Edit: June 12, 2015, 02:38:42 AM by nix.hard »

Offline bob3160

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Re: Lastest Windows Update Problems
« Reply #388 on: June 12, 2015, 02:54:54 PM »
@nix.hard,
Strange but I run Windows 8.1 and had no problems installing KB3000850. I certainly didn't have to go through any of the gyrations you described.
Wonder what else is going on on you computer ???
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Re: Lastest Windows Update Problems
« Reply #389 on: June 15, 2015, 02:03:10 PM »
@bob3160
The only 2 common things with the last 2 laptops was they were fresh reinstalls from the OEM recovery partition. One laptop was a ASUS the other a ACER.
So brand had nothing to do with it.
They both came with McAfee pre installed, which was uninstalled and the McAfee install cleaner was run afterwards to remove any remaining bits.

For the last laptop, the ACER, all I needed to disable was the avast hardware-assisted virtualisation (2. Go into avast settings -> Trouble Shooting -> Enable hardware-assisted virtualisation -> take the tick out of this option. [disable hardware-assisted virtualisation]

Have just redone kb3000850, success. Reboot. Put the hardware-assisted virtualisation back on reboot, and laptop still working.

So what's going on here then?
It's got me scratching.
Cheers NH