File scan using windows context menu doesn't work

[jenai]

Hi,

When I try to scan a file using windows context menu, nothing happens. Normally you see something happen, but this is like it's a dead link. Am using latest Avast, WinXP Pro.

Any ideas/help would be much appreciated.

Thanks,
jenai

[essexboy]

Right click Avast icon - select settings - select common - tick show results of explorer extension.  Otherwise it will just happen and nothing will show if it is safe

[jenai]

Right click Avast icon - select settings - select common - tick show results of explorer extension.  Otherwise it will just happen and nothing will show if it is safe

Thanks, but that didn't work either.. 
Any other suggestions?

Jenai 

[essexboy]

It should could you try an Avast repair (you need to be online) Got to Control panel - add/remove - select avast - select repair.

Keep us updated

[jenai]

It should could you try an Avast repair (you need to be online) Got to Control panel - add/remove - select avast - select repair.

Keep us updated

Nope.. dang, that didn't help. 

Jenai

[Lisandro]

Jenai, your computer behavior is strange...
The Context Menu should work... are you sure you've checked the option to show the results?

Can you uninstall / boot / install / boot again?

[jenai]

Jenai, your computer behavior is strange...
The Context Menu should work... are you sure you've checked the option to show the results?

Can you uninstall / boot / install / boot again?

Yes.. to question #1..
#2. did that.. same result.. nothing.. This is too weird.

:::::sigh::::
Jenai

[essexboy]

OK thinking and playing

[jenai]

OK thinking and playing

Ok, thanks. 

Jenai

[lakrsrool]

I assume you have no other AV program on you system right ?

What AV program did you have (uninstall) before installing Avast ?

Doing the following as already suggest in this thread worked for me.  "Right click Avast icon - select settings - select common - tick show results of explorer extension."

If you have a "check mark" in "Show results of explorer extension in the "common" (top) Page in the Program Settings it should work.

Possibly the uninstalled AV left a registry setting which is interfering with this setting 

[jenai]

I assume you have no other AV program on you system right ?

What AV program did you have (uninstall) before installing Avast ?

Doing the following as already suggest in this thread worked for me.  "Right click Avast icon - select settings - select common - tick show results of explorer extension."

If you have a "check mark" in "Show results of explorer extension in the "common" (top) Page in the Program Settings it should work.

Possibly the uninstalled AV left a registry setting which is interfering with this setting 

No, I don't have any other anti-virus program installed. Avast is the only one since I reformatted and installed XPPro SP2

I have done all the suggestions from this thread, and I posted I had.

Thanks for your input. 

Jenai

[essexboy]

OK follow my original steps but uncheck show results, reboot then tick show results see if that works

[jenai]

OK follow my original steps but uncheck show results, reboot then tick show results see if that works

Ok.. did that..  Still the same. 

Is there a way to edit the context menu?
Oh, and on the context menu, underneath the "scan item", it says 'Edit the extension" (exe)  or whatever the extension is.

Jenai

[Lisandro]

Is there a way to edit the context menu?

Maybe http://www.ramlende.com/downloads/contextedit11.zip

Do you have ashshell.dl into avast! folder?

[jenai]

Is there a way to edit the context menu?

Maybe http://www.ramlende.com/downloads/contextedit11.zip

Do you have ashshell.dl into avast! folder?

Thanks.. the contextedit really didn't help..

And yup, I have ashshell.dll in the avast folder..

Jenai