Hi,
It seems that once I install Avast Free on my Windows 10 computer, I am not able to use Office 2013. The symptoms are as follows:
- Before Avast Free install, all Office 2013 apps work as intended. Word, Excel, etc open up and when clicking a document the appropriate app opens immediately.
- After I install Avast Free, my Office 2013 apps work intermittently or not at all. I have to click the Word or Excel icon about 3-4 times before it opens. And I don't mean I spam the button right away. I click to open the app, I get the hour glass with mouse pointer icon, it goes away in about 5-6 seconds. I then wait another 5 seconds and try again. same resolution. by the 4th try, it opens. When I double click a document (e.g: docx, xlsx, etc) the appropriate app never opens; no matter how many times I try to open it, it just doesn't open. Once I manage to open one of the apps, say Word, I can not open a secondary app like Excel. I can only have one Office app open at a time.
- I then remove Avast Free, and everything goes back to normal with Office 2013.
I tried Installing/Uninstalling Avast Free a few times and I get the same exact outcome every time.
I don't know what to do or what I can try. Could someone please advise if they have encountered this issue before?
Thank you.