I got Charged by Dri*Avast Software PLS HELP !!!!

[linuks7]

Hi,
I sent to the support today`s bank statement. You can find bank address there, last digits of credit card, my name, date of charge, amount, currency, the fullest available reference line etc. I can`t give you any more. It`s more than enough to identify if I got charged namely by Avast.
Otherwise I assume this is a suspicious fraudulent transaction, then pls inform me asap and I`ll ask police to start investigation.

[r@vast]

Hi,
I sent to the support today`s bank statement. You can find bank address there, last digits of credit card, my name, date of charge, amount, currency, the fullest available reference line etc. I can`t give you any more. It`s more than enough to identify if I got charged namely by Avast.
Otherwise I assume this is a suspicious fraudulent transaction, then pls inform me asap and I`ll ask police to start investigation.

Hi,

Your refund request seems to have been processed. The email address you seemed to have used with this order is different from the one you used to contact us on. There also seems to be a typo in your email address (****susrsali***@gmail.com)

[linuks7]

Hi,

so this fraudulent unauthorized transaction was done by AVAST? And it took several posts, days to recognize that?
Fist of all, could you pls clarify what`s exactly mean "seems to have been processed"? You are not sure?
Secondly, pls explain how you`ve been able to charge my bank card if I`ve never ever gave its details to Avast? My bank began investigation and I believe they will inform me soon. Another thing, I`ve mentioned this in every message I`ve written to you, there were no "orders" at all. It`s only your imagination. I had no intentions to order something from AVAST and I have not ordered anything from AVAST. The purchase or "order" how you`re calling it, was done against my will and absolutely illegally. Do you understand that? So what was the "order"? Pls explain that to me. The same concerning gmail e-mail, I couldn`t use it with "order" because there have been no "order" from my side.

[r@vast]

Hi,

so this fraudulent unauthorized transaction was done by AVAST? And it took several posts, days to recognize that?
Fist of all, could you pls clarify what`s exactly mean "seems to have been processed"? You are not sure?
Secondly, pls explain how you`ve been able to charge my bank card if I`ve never ever gave its details to Avast? My bank began investigation and I believe they will inform me soon. Another thing, I`ve mentioned this in every message I`ve written to you, there were no "orders" at all. It`s only your imagination. I had no intentions to order something from AVAST and I have not ordered anything from AVAST. The purchase or "order" how you`re calling it, was done against my will and absolutely illegally. Do you understand that? So what was the "order"? Pls explain that to me. The same concerning gmail e-mail, I couldn`t use it with "order" because there have been no "order" from my side.

Hi,

To clarify, the refund for the order associated with this email address (****susrsali***@gmail.com) has been processed. The order was for the Avast Premium Security trial subscription. For a trial subscription, one has to enter payment card details before starting a free trial, and you need to cancel the trial subscription before it ends if you do not want to continue using the paid features. If you do not cancel the trial subscription, you are charged for the next subscription period. If you did not receive any notifications, it could imply that you had a typo in your email address or the notification email went to your spam/junk folder. Please accept our apologies for any confusion.

[cmarineau9]

I got it too and it is not Avast>they are getting spoofed and we are the one's paying for it.

[bob3160]

I got it too and it is not Avast>they are getting spoofed and we are the one's paying for it.

Refund https://support.avast.com/en-us/contact/sales_refund
If you don't have an order # use 00000000 then explain your problem.

[r@vast]

I got it too and it is not Avast>they are getting spoofed and we are the one's paying for it.

Hi,

According to our system, it would seem that you were charged for a renewal (Renewed Dec/17/2021) of Avast AntiTrack Premium for Windows. You also had a typo in the email address (gmai.com) that was associated with this subscription. A refund for Order ID 103193074700 was processed Dec/28/2021

[mokhetemothepane96]

i got charged money too ,ineed my money back ,are you guys bunch of thieves or what?

[bob3160]

i got charged money too ,ineed my money back ,are you guys bunch of thieves or what?

Follow the directions.
https://forum.avast.com/index.php?topic=217201.msg1672529#msg1672529

[r@vast]

i got charged money too ,ineed my money back ,are you guys bunch of thieves or what?

Hi,

It seems you had a trial subscription under a different email address than the one used on this forum that converted to a full subscription.
mokhe***othepane@gmail.com

[Charity]

My debit card was charged $82.67 and I am not signed up for a renewal or anything. Didn't even receive an email that I ordered anything.  Went to my account and I have no subscriptions!  How can I get a refund without the ID number with no email?

[DavidR]

Try this:
Refund request - https://support.avast.com/en-ww/contact/sales_refund If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.