Author Topic: Unable to cancel Avast Cleanup Premium free trial on the last day  (Read 74797 times)

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Offline Christine191

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #210 on: December 30, 2019, 04:20:16 AM »
Hi, I've also been trying to cancel my subscription for the past few weeks and I've posted on numerous threads. I'm pretty sure this is my code: 5HAJA3-5DBH2J-4HU96N. Please cancel ASAP!!

Offline Em20

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Re: Unable to cancel Avast Cleanup Premium free trial
« Reply #211 on: January 03, 2020, 10:37:13 AM »
Hi,
Im trying to cancel the auto-renewal for the avast premium clean up trial I would like it to be cancelled before I am charged for the whole year
License 97MM24-C8TVE2-4F49DS

I have been trying to cancel this please help

Offline sheaturvey98

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #212 on: January 06, 2020, 04:14:18 PM »
I have the same issue as everyone else, sorry this is tedious for you but I simply cannot afford a charge and need the subscription cancelled.
cleanup renewal Licence - LNC6GH-WA2RVJ-4BL9PN

Offline r@vast

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #213 on: January 07, 2020, 08:56:08 AM »
I have the same issue as everyone else, sorry this is tedious for you but I simply cannot afford a charge and need the subscription cancelled.
cleanup renewal Licence - LNC6GH-WA2RVJ-4BL9PN

Hi, your auto-renewal subscription has been cancelled.

Offline gdarullo

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #214 on: January 08, 2020, 12:41:44 AM »
Hi avast,

Can you cancel also my Avast Cleanup trial subscription please.  I can't find any button to cancel and it doesn't also show in my subscription on the website. My subscription will expire in 6 days.
Here is my licence:  AVAST CLEANUP, LICENSE:  CMGMZ2-9CSQ22--47L9V2

Thanks.


Gildo


Hi I requested ages ago for the cancellation of my free trial avast clean-up but you didn't reply or cancel my auto renewal.  Now, Digital river charged my paypal account 49.99 euro for one year subscription.  I don't want to subscribe to avast clean-up and I want a refund of 49.99 euro to my papypal account.

Offline Asyn

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #215 on: January 08, 2020, 05:26:14 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
Win 8.1 [x64] - Avast PremSec 20.8.2427.B#2 [UI.560] - CC 5.71 - EEK - FF ESR 68.12 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #216 on: January 08, 2020, 03:33:40 PM »
Hi avast,

Can you cancel also my Avast Cleanup trial subscription please.  I can't find any button to cancel and it doesn't also show in my subscription on the website. My subscription will expire in 6 days.
Here is my licence:  AVAST CLEANUP, LICENSE:  CMGMZ2-9CSQ22--47L9V2

Thanks.


Gildo
Hi,

please contact our support using this form and ask for a refund: https://support.avast.com/en-us/contact/sales_refund

Thank you.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #217 on: January 08, 2020, 03:35:15 PM »
Hi, I've also been trying to cancel my subscription for the past few weeks and I've posted on numerous threads. I'm pretty sure this is my code: 5HAJA3-5DBH2J-4HU96N. Please cancel ASAP!!

Hi,

your subscription has already been cancelled on Jan/06/2020 .

The trial period is still valid until Feb/09/2020 so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial
« Reply #218 on: January 08, 2020, 03:37:10 PM »
Hi,
Im trying to cancel the auto-renewal for the avast premium clean up trial I would like it to be cancelled before I am charged for the whole year
License 97MM24-C8TVE2-4F49DS

I have been trying to cancel this please help

Hi,

your subscription has already been cancelled on Jan/06/2020.

The trial period is still valid until Jan/28/2020 so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Szabolcs14

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #219 on: January 31, 2020, 11:35:44 PM »
Can you cancel also my Avast Cleanup trial subscription please?  2KYU5N-DWADZJ-5TL8ES

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #220 on: February 03, 2020, 09:51:48 AM »
Can you cancel also my Avast Cleanup trial subscription please?  2KYU5N-DWADZJ-5TL8ES

Hi,

your subscription has already been cancelled on January 31.

The trial period is still valid until February 5 so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Tayman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #221 on: February 15, 2020, 12:12:33 AM »
Hi,

Can you please cancel this subscription as well 5LLXMC-QDRY7J-4ZU9UJ   I've been trying hard to figure it out, I don't want it to renew after the trial period ends.

Offline bob3160

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #222 on: February 15, 2020, 12:15:40 AM »
Hi,

Can you please cancel this subscription as well 5LLXMC-QDRY7J-4ZU9UJ   I've been trying hard to figure it out, I don't want it to renew after the trial period ends.
Since the weekend has started , you'll probably need to wait till Mon. for a reply from Avast.
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Offline Tayman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #223 on: February 15, 2020, 12:34:15 AM »
Ah ok thanks, hopefully they will look into it when they get back then.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #224 on: February 17, 2020, 10:04:14 AM »
Hi,

Can you please cancel this subscription as well 5LLXMC-QDRY7J-4ZU9UJ   I've been trying hard to figure it out, I don't want it to renew after the trial period ends.

Hi,

I just cancelled your subscription.

The trial period is still valid until April 11 so you can still enjoy our product until then.

Thank you and have a nice day.