Version: 20.2 (March 2020)

[Sluger]

Mam problem z nową wersją po aktualizacji pojawiają się 3 okna error gdzie pisze Open driver handle failure!! nie można ich zamknąć próbowałem odinstalować (wtedy okna te się nie pojawiły) i zainstalować na nowo kiedy to zrobiłem znowu się pojawiły te okna. co robić?

[paullrich]

Same experience here after the upgrade. Avast firewall would not turn on with or without Windows 7 firewall on. Outlook could not receive (but would send) internet was blocked, and my VPN to a remote company server was blocked (openVPN connected and looked normal but I could not open any folders). Disabling all Avast shields allowed everything to work so it was clearly the issue. Repair did not help. Resetting to defaults as described by Nick B seemed to have worked.

For those having a problem with the Firewall being turned off after the update, try this before you do a complete reinstall:

Open Avast Premium Security -> Press Menu in the Top Right -> Settings -> General -> Troubleshooting -> scroll down to Reset all settings and click on Reset to Default and reboot your PC

This is from Avast! Support, and it worked like a charm on both of my computers (PC). I tried the Repair and it didn't work, but this did. Hope it works for you!

Be safe!

[chris...]

I haven't checked everything for this update yet, I thought I was going to have the firewall disabled problem with Premium too, but no, everything went fine.
I wanted to clarify this because the problem doesn't seem to be general even if many have noticed it.

[cbino]

I was waiting for this update as I had detected something that did not convince me in the previous version (I had talked about it in another part of the forum). And instead:
The loading phase at PC startup is still slow
It is true that advertising can be deactivated in personal privacy but persists in the program interface where additional paid modules are offered
At the end of the network scan you are asked, in English! If you want to protect it and while obviously answering yes to subsequent scans the question is asked again!
Finally, the statistics interface is also in English!
I hope that I will not be offered the usual remedies: uninstallations with avastclear, clean installations ...
I tried them all and despite an Avast Premium Security license for the moment I decided to use Windows Defender.
I fear this moment will last a long time!

[Dasumianco]

yer this fecked my firewall..  Thanks Avast....

A complete re-install does seem to have fixed the problem but then again, so did removing the firewall component in the un-installer and re-adding it..

Anywho on to the reason for this post.. I have a current 10 unit 2 year premium license only bought a few months ago and would like to know having used the 10 units (not looking forward to re-installing 10 times) would it invalidate the license? and if so are AVAST willing to provide a fresh license free of charge??

[bob3160]

yer this fecked my firewall..  Thanks Avast....

A complete re-install does seem to have fixed the problem but then again, so did removing the firewall component in the un-installer and re-adding it..

Anywho on to the reason for this post.. I have a current 10 unit 2 year premium license only bought a few months ago and would like to know having used the 10 units (not looking forward to re-installing 10 times) would it invalidate the license? and if so are AVAST willing to provide a fresh license free of charge??

As long as you are re-installing on the same computers, there shouldn't be any problems.
If you change computers, you need to remove one device before you can add a new one. That way you never have more than ten devices using that license.

[Dasumianco]

yer this fecked my firewall..  Thanks Avast....

A complete re-install does seem to have fixed the problem but then again, so did removing the firewall component in the un-installer and re-adding it..

Anywho on to the reason for this post.. I have a current 10 unit 2 year premium license only bought a few months ago and would like to know having used the 10 units (not looking forward to re-installing 10 times) would it invalidate the license? and if so are AVAST willing to provide a fresh license free of charge??

As long as you are re-installing on the same computers, there shouldn't be any problems.
If you change computers, you need to remove one device before you can add a new one. That way you never have more than ten devices using that license.

Thanks Bob 

[bob3160]

You're welcome.

[chris...]

With the update I lost "network connection" of the current network in the firewall.
I only have "firewall logs", "settings" and "application settings".
Is this normal?

[Bombina]

why don't you put the statistics like in avast 2015 which was very good  ??

[Asyn]

Mam problem z nową wersją po aktualizacji pojawiają się 3 okna error gdzie pisze Open driver handle failure!! nie można ich zamknąć próbowałem odinstalować (wtedy okna te się nie pojawiły) i zainstalować na nowo kiedy to zrobiłem znowu się pojawiły te okna. co robić?

Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0

[Asyn]

With the update I lost "network connection" of the current network in the firewall.
I only have "firewall logs", "settings" and "application settings".
Is this normal?

Yes.

[chris...]

Yes, it's normal (So ,Why?) or
Yes (you just confirmed) , we've lost "network connection".
Edit:Thanks Asyn for your 2 messages (before and after)

[Asyn]

Yes, it's normal (So ,Why?) or
Yes (you just confirmed) , we've lost "network connection".

Hi Chris, both. Regarding why, I forwarded the question.

[MartinK]

With the update I lost "network connection" of the current network in the firewall.
I only have "firewall logs", "settings" and "application settings".
Is this normal?

Hi Chris and Asyn,
In the last Avast version, we have completely changed the architecture of the firewall engine to be faster and more stable. Unfortunately, the side effect of this change is that we do not have all the information needed to show the Connection view. However, we still plan to restore this view in the near future.