Hey guys! Hows it going? Got some updates on this for you...
Upon further inspection of his computer, i ran AVG anti-virus and it detected over 110 worms and trojans, in all manner of place scattered about his pc. Not having the time or the patience to sit and write details of each i just moved them all to chest. I then went to 'restore files as' to try and copy them in case something goes wrong, but i couldn't send them to D: drive to burn, so left in the chest. That was a week ago, and he said everything is running ok, so should i clean all files or just delete? I don't want to remove avg and install avast until system is clean.
Also there were several dodgy as processes running that i shut down prior to scanning.As i said, there were soo man6y trojans n stuff i didnt grab all names n stuff, but a few of the infected files look like such; c:\kybrdff_e54.exe ( as well as 50.exe, 47.exe, 41.exe, 40.exe ); c:\dfndrff_e54.exe ( and 51.exe, 50.exe, 47.exe, 44.exe, 43.exe) ; c:\\mte3nd160d6xgnew.exe; plus some in sys restore. Whenever you open 'My Computer' a blank google window pops up and the only way to close it is to go through alt+ctrl+del.
I then ran ccleaner, adaware, spybot s&d, and am yet to run ewido/avg, (after turning off system restore). One of these (cant remember which) detected smitfraud-c , amitfraud-c.Toolbar888, and coolwwwsearch among others.
As you can see his system is severely infected. He's had problems like this before and mum won't pay to get it fixed anymore, so i'm his only hope. And as i'm just starting out in this sort of stuff, you guys are my only hope!
So my main question here is, what to do now? Clean or delete files in avg chest? Should i just run hijackthis now, or are there any other steps i should follow first?
Is this even going to be possible to fix?
Eagerly awaiting your reply AND thanking you in advance.
Cheers.
(oh btw- i 4get what kind of puter he has, i know it's an acer, running winXP sp2, pretty sure he uses firefox/mozilla browser)