I'm totally frustrated with Avast. Spent over an hour with the avast tech. My pro version disappeared and the free version returned so the tech helped straighten that out. The next day my system shut down leaving a blue page sauomg there was am NTFS.SyS error. When I restarted the laptop the free version was back (the tech had previously uninstalled it)and it says it can't update. The blue page said to check my drivers. Apparently Avast was interferring with the drivers. Lo and behold Avast with it's brilliant messup won't allow me to download or even check on drivers. Frustrated, I decided to uninstall Avast and guess what? I can't uninstall it. So now, after paying for a virus protector I have nothing and have to take the laptop to a tech to take Avast off costing me well over $100.00 dollars. Please, tell me I'll be able to get my money back from Avast. I not only purchased the Pro, I purchased an extra disc which turned out to be the free version. After all this, I just want rid of it, I don't want it fixed. I want it off the computer and my money back.