Hello Bob this is a desktop no camera and in safe mode no screen shots are available. I took some screen shots in normal mode but do not know how to up load them on this forum, no not yet. Here is so more clearer steps to how to get the rescue usb to run in recovery safe mode.Windows 10 go to settings ,update & security,recovery, trouble shoot, advance options,startup settings, safemode with networking, log back in, once safe mode opens up then put the usb rescue in the usb port. Double left click the rescue disk scroll down until youu see rescue. click on that then click on the ASWPESHELL.EXE and the avast recovery interface opens up giving you the optons to run the drive. Click on the left logo to run the commands. This is working for me because I was getting ntoskrnl.exe failure error 0xc000a004. I hope this helps others until the avast techs makes the proper adjustments.BTW please feel free to send me info on how to upload screen shot pictures on this forums . THANKS FORUM.