Dreamy, although your problem may seem to be fixed by doing a defrag in Safe Mode, something is obviously causing this problem.
1. What security software did you have on your machine prior to avast (AV, firewall, other security software, etc.)?
2. Did you make any changes to your machine prior to this problem happening?
3. Have you scanned your machine for malware? If you don't already have an on-demand (when needed) scanner to check for malware, please install the FREE version Malwarebytes' Antimalware (MBAM) http://www.malwarebytes.org/ and do a quick scan. If anything comes up, then do a Full scan and post the results here.
Hello SafeSurf,
First. I had no other security software on my notebook as Windows XP Prof was freshly installed about 3 weeks ago. All the updates from Microsoft were put in immediately once Windows finished installing. "the tech was here all day" The only security was the Windows firewall and the router the technician installed.
Then Perfect Disk was installed and it did an offline defrag after which it did a normal defrag once windows had restarted. "This was done with the internet disconnected so i would not be infected.
The next thing after that was finished was to install Avast Internet Security "full paid version" Windows Firewall was turned off on the install of avast, and the only other thing installed was Spybot Search & Destroy free. That is all, and then within the last week when Perfect Disk prompted me for an offline defrag it would not do it saying it could not have exclusive access to C drive. So i phoned the technician and he told me that it may be Avast that was stopping Perfect Disk.
So i uninstalled Avast and it worked then i re installed Avast again.
Second. No changes were made to my notebook prior to this problem appearing.
Third. I did a full scan of my notebook and it found no malware.
Fourth. my total protection is this. Avast internet Security which has its own antivirus and Spybot Search & Destroy everything is updated to the latest. Windows XP SP3 is installed and all the little critical updates after that were installed.
The technician did all the updates in the one day, after which he turned the automatic windows updater to the recommended setting.
Oh and i also have Firefox installed as a secondary browser which i like. "It update today to the latest"
Now if i put in
Malwarebytes' Antimalware (MBAM) wont it become confused because there will then be 2 antivirus software on my notebook?
And thank you.
