Author Topic: can't run youtube videos after updating avast to new Avast 5.0.594  (Read 14323 times)

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smwabill

  • Guest
can't run youtube videos after updating avast to new Avast 5.0.594
« on: September 01, 2010, 07:12:09 PM »
Have had Avast for 1 year and it works great.

We just upgraded to the new version Avast 5.0.594
and the computer won't run youtube videos after updating to new Avast, so how do we run youtube videos, which we need to do for our work.

How do we fix that problem? We didn't have that problem with the previous Avast software.

Specs: Computer is a 2.4 gigahertz Acer computer running at 64 bits with 4 gb of ram running Vista Home

YoKenny

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #1 on: September 01, 2010, 07:22:29 PM »
No problem with Windows 7 nor XP Pro:
Ways to Infect your computer - Exploits (Not doing your updates)
http://www.youtube.com/watch?v=TJpZlzBkiro

smwabill

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #2 on: September 01, 2010, 07:27:18 PM »
Please don't send answers that require using youtube videos--which is the problem I am experiencing--that I can't run youtube videos.

Thank you.

smwabill

YoKenny

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #3 on: September 01, 2010, 07:46:03 PM »
As I have no idea what country you are in and you have not indicated it in your PROFILE so I can not offer much advice.

smwabill

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #4 on: September 01, 2010, 08:40:54 PM »

If this is helpful: I live in the United States.

Thank you.


smwabill

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #5 on: September 01, 2010, 08:54:05 PM »
Also more helpful information from the person who posted original question:

If I unload Avast 5.0.594 everything on the Internet works well. When I reinstall it, it goes back to not letting me run youtube videos and I can't see any pictures of phones on Blacberry's web site.

YoKenny

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #6 on: September 01, 2010, 11:05:56 PM »
Please Go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.

I use avast! latest build [NOW 5.0.668] ***
http://forum.avast.com/index.php?topic=63151.0 
« Last Edit: September 01, 2010, 11:09:19 PM by YoKenny »

smwabill

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #7 on: September 02, 2010, 12:03:45 AM »
I installed the update but it didn't help.

And under profile I can't add the Country--It only gives me "account related ..." and there is only a place to put passwords and secret question etc.---

Thanks for trying.

YoKenny

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #8 on: September 02, 2010, 12:18:20 AM »
I forgot that you need 20 or more posts to be able to update your PROFILE. 

This is due to spammers in the past abusing the forum.

Offline Tarq57

  • Avast Evangelist
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Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #9 on: September 02, 2010, 12:30:38 AM »
Did you uninstall any previous AV (including Avast) or use the built in program updater?
What other security software has been/is still installed on the computer?
Windows 10,Windows Firewall,Firefox w/Adblock.

derry

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #10 on: September 02, 2010, 01:07:59 AM »
are you running more than one security application? running multi ones will cause slow down of the computer and inter-fear with another. Is a message from avast puping up saying the youtube vid is infected at all? I don't think this problems is coming from avast i think you might be infected. I would suggest you run malwarebytes-antimalware. [free version] www.malwarebytes.com 

ardvark

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #11 on: September 02, 2010, 05:38:18 AM »
Hi all...

Interesting. On the other hand, derry was able to choose his flag with only 8 posts. ???

Regards...

SafeSurf

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #12 on: September 02, 2010, 09:25:37 AM »
I think you can select a flag, but not complete the rest of the profile until you have 20 posts.

smwabill

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #13 on: September 02, 2010, 04:40:44 PM »
No. I am not running any other security program.

And no I did not unload Avast 5.0.594 before running the update as it was only an update.

And to reiterate--just unloading the program fixes it.

I have a feeling that the problem has to do with updating the Adobe Flash since youtube and Blackberry use primarily Flash to do their videos. The new .594 Avast may have been updated to a new Adobe Flash with no backwards compatibility.

I am a computer technician for many years and I also take time to think through the problem before doing any extreme changes and, this is what keeps coming to me. So, I will try it and get back to you all.

Thank you.

smwabill

  • Guest
Re: can't run youtube videos after updating avast to new Avast 5.0.594
« Reply #14 on: September 02, 2010, 07:14:00 PM »
Update!!!

Yes, the problem is Avast 5.0.594 disables Adobe Flash from running.

This is definitely the problem.

I am currently trying to find a way to fix it.

Uninstalling Flash and reinstalling does not work.

Things I have tried:

I unistalled Avast 5.0
---Flash still did not work
I restored computer to before Avast was installed
---Flash works fine
I installed Avast 5.0
---Flash does not work
I uninstalled Flash and reinstalled Flash
---Flash does not work

Will keep trying to find out what Avast disabled regard Adobe Flash.


Thanks