Warning, computer numpty here!
I paid for the new upgrade yesterday.
I'm using Windows XP.
There was a problem during first installation, so I uninstalled and reinstalled.
Whenever I connect to the net now, I get a popup stating "recovered from a serious error". I send the report but am redirected to a Microsoft page suggesting I "consider a BIOS upgrade".
I called the Avast helpline number and was informed that I could have malware or similar on my computer. I was then offered a 12 month Technical Support Package for $190 AUS. It was put to me that accepting their offer was cheaper than the competition, I was then asked if I knew the cost of purchasing a new computer? Hard sales!
Is this company, "Bomgar", really the Avast Tech Support? After informing them that I cannot afford this offer, I was basically left to fend for myself.
So, can anyone suggest how to solve the initial problem, and secondly, is this really what happens when customers have a problem? Finally, does this appear a problem with Windows or Avast? I only had this problem after upgrading yesterday.