Author Topic: No streaming updates since yesterday evening  (Read 3787 times)

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Offline kevin_av

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No streaming updates since yesterday evening
« on: May 16, 2012, 08:54:17 PM »
I have noticed that Avast isn't downloading any streaming updates since yesterday evening. But I got the two regular updates yesterday and today.

Streaming updates is enabled and connection is established, but the Last update received is blank since yesterday.
Also I checked the Avast defs folder, but the streaming updates folder isn't there as it used to be.

Is there something wrong with the server at the moment?
« Last Edit: May 16, 2012, 08:56:43 PM by kevin_av »

Offline DavidR

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Re: No streaming updates since yesterday evening
« Reply #1 on: May 17, 2012, 12:39:18 AM »
How do you know the streaming updates aren't working (you would effectively have to be constantly have to be monitoring to know) ?

The streaming sub-folder isn't there all of the time, it is created when a streaming update occurs. When the next auto update occurs, it includes all of those which were in the streaming updates and the streaming update sub-folder is removed.
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Offline kevin_av

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Re: No streaming updates since yesterday evening
« Reply #2 on: May 17, 2012, 07:11:02 AM »
Time of the last streamed update will be written here (below the regular updates). But this has been blank since the last two days. I was fully connected to the Internet for many hours and still not one update has been streamed.

If a streaming update has happened, I can see it through the Avast interface > Maintenance > Update.

Please open your Avast UI and check the time of your last streamed update? (If it is written there, then it is working for all except me).

I need help to solve this problem if updates aren't being streamed to me.

Offline CraigB

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Re: No streaming updates since yesterday evening
« Reply #3 on: May 17, 2012, 07:45:23 AM »
Mine also say's no streaming updates since the 15th, i would put this down to maybe avast hasn't released any for the last two day's :-\

Offline AntiVirusASeT

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Re: No streaming updates since yesterday evening
« Reply #4 on: May 17, 2012, 07:54:52 AM »
my's working as in the screenshot.

edit: it does seems that the last stream update is 15th may.
« Last Edit: May 17, 2012, 07:58:12 AM by AntiVirusASeT »

Offline True Indian

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Re: No streaming updates since yesterday evening
« Reply #5 on: May 17, 2012, 08:19:24 AM »
Mine also say's no streaming updates since the 15th, i would put this down to maybe avast hasn't released any for the last two day's :-\

Same Same here  ;D

Offline Gopher John

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Re: No streaming updates since yesterday evening
« Reply #6 on: May 17, 2012, 02:37:39 PM »
my's working as in the screenshot.

edit: it does seems that the last stream update is 15th may.

Last night before shutdown, my Avast Update information showed the same streaming information as your snapshot.  However, there was no C:\Program Files\Alwil Software\Avast5\defs\12051600_stream nor C:\Program Files\Alwil Software\Avast5\defs\12051601_stream folder created yesterday.  Today, after this morning's update, there is a C:\Program Files\Alwil Software\Avast5\defs\12051700_stream folder with 3 streaming update files.  The latest was at 8:06 AM EST.

I made it easy to check the VPS and streaming files by putting a shortcut on my Desktop to C:\Program Files\Alwil Software\Avast5\defs. 

Note: The paths above may well vary, depending on which Windows OS and method of updating to Avast 7.  My install was updated from Avast 5 thru 6, and then Avast 7 thru the AvastUI.  A clean install would result in a different path.
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Offline DavidR

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Re: No streaming updates since yesterday evening
« Reply #7 on: May 17, 2012, 02:57:40 PM »
For a while this morning I wasn't connected to the streaming service, but that has just reconnected and latest stream was 13:52 UK local, just a few minutes ago. But there were earlier streams included in this 12:41 and 12:43 local.

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Offline YoKenny

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Re: No streaming updates since yesterday evening
« Reply #8 on: May 17, 2012, 03:10:35 PM »
No problem with streaming updates for me.
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Offline CraigB

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Re: No streaming updates since yesterday evening
« Reply #9 on: May 17, 2012, 04:21:13 PM »
Yep, it's all working fine here now too.

Offline AntiVirusASeT

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Re: No streaming updates since yesterday evening
« Reply #10 on: May 17, 2012, 05:22:35 PM »
streaming updates updated here too  ;) (17th may)