Hi I will be looking after you until Jeff gets back
I would like you to check out the AFD service for me
Go to device manager
Under View select "show hidden devices"
Click Plug and Play Drivers
Right click Ancillary Fuction Device Driver for Winsock
Select Properties
Select the driver tab
Is the driver started ?
If not then select start
(see screenshot below)
Please download
MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- Report FF Proxy Settings
- Reset FF Proxy Settings
- List content of Hosts
- List IP configuration
- List Winsock Entries
- List last 10 Event Viewer log
- List Installed Programs
- List Devices
- List Users, Partitions and Memory size.
- List Minidump Files
Click
Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.