Author Topic: Problem updating virus definition today  (Read 84101 times)

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Offline ShadeWing

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Re: Problem updating virus definition today
« Reply #30 on: November 20, 2012, 06:24:52 PM »
I'm getting the error 404 message when I try to update, so I'm thinking it may be a server issue on their end.

Offline Mundungas

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Re: Problem updating virus definition today
« Reply #31 on: November 20, 2012, 06:25:55 PM »
hi everyone,

Very active thread here!  It is so active here it is not possible to keep up!

Please see the post prior to all here at the end of the first page should any have any issues with Avast! running properly other than the vps update issue here:  http://forum.avast.com/index.php?topic=109950.msg865386#msg865386

Might be a good idea to keep this around when a more severe issue such as Avast! fails to start at all comes up.

I would like to stress to all, that protection by Avast! is not lessened to any significant degree if the vps is behind less than 24 hours, as streaming updates will keep you somewhat current, and that the server issue is not under our control.  Nothing is wrong with your systems because of that.

Hmmm..thanks for the information there. I am not keen on doing a re-install for AvastFree and Avast IS at this moment.

Offline Freakshow

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Re: Problem updating virus definition today
« Reply #32 on: November 20, 2012, 06:27:29 PM »
This started today I cannot get a update.. Is it our end or Avast?
« Last Edit: November 20, 2012, 06:31:12 PM by Freakshow »

Offline Venom

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Re: Problem updating virus definition today
« Reply #33 on: November 20, 2012, 06:28:17 PM »

I would like to stress to all, that protection by Avast! is not lessened to any significant degree if the vps is behind less than 24 hours, as streaming updates will keep you somewhat current, and that the server issue is not under our control (EDIT: I mean as an avast user like you).  Nothing is wrong with your systems because of that.

Well, after buying Avast Internet Security and downloading the newest Install-Version from a external website (because download from avast directly was not possible) I guess I HAVE a problem!



I need a new version as soon as possible! ;)

Offline Niswizzle

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Re: Problem updating virus definition today
« Reply #34 on: November 20, 2012, 06:29:00 PM »
getting the error 404 message when I try to update, on all computers

Offline Ken Lines

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Re: Problem updating virus definition today
« Reply #35 on: November 20, 2012, 06:29:25 PM »
Error 404 here as well Windows XP SP3 plus updates.

No word from Support yet - wonder why.

p.s. Just seen Mchain's post.  Just hope it is sorted within 24 hrs then.

Die Dulci Fruimini!

Offline Mundungas

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Re: Problem updating virus definition today
« Reply #36 on: November 20, 2012, 06:29:43 PM »
So first the Windows 8 issues and now we can't even update virus definitions, what on earth is going on with Avast.

I doubt I'll be renewing my Pro licence at this rate.

No problem here.
Windows 8 problem only effected some people. I have no problems on my 5 systems that are running Windows 8 Pro

That isn't the latest version, mine just updated to 121119-1, though it's still being flakey connecting to the server.

Yes. A friend also said(well texted via sms really) that her's is 121119-1 but also has the update error now. Hope the devs will have news later about this. 

Offline Dynaheir

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Re: Problem updating virus definition today
« Reply #37 on: November 20, 2012, 06:29:58 PM »
mchain : Nothing, except unability to update avast,  is bad with avast on this pc, so I don't see why I should re-install it. It works and it does start on pc start up without any problem, so why?

Offline Mundungas

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Re: Problem updating virus definition today
« Reply #38 on: November 20, 2012, 06:34:12 PM »
This started today I cannot get a update.. Is it our and or Avast?

Not ours. Definitely. (Avast servers probably). Here in my area all cannot update. I am being flooded by text messages now of the same error whether it be Windows 7 / XP SP3 or Windows 8. 10 here has 121119-1 which has been pointed out is the latest prior the update error.

Well still waiting here for the devs to give us some more info. I will not do a re-install.

Offline hake

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Re: Problem updating virus definition today
« Reply #39 on: November 20, 2012, 06:34:59 PM »
I'm getting the update but it's sooooo slow.  I guess that the Avast! server is suffering with a severe case of constipation.

Just my luck to choose this time to uninstall 7.0.1474 and reinstall 7.0.1466.

Avastsvc.exe kept crashing, behaviour which was unknown with 7.0.1466 on Windows XP.  Trouble is that Avast! needs to down 70+ MBytes so this will take a while.

Anyone got a bottle of Syrup of Figs for the poor old server?
Windows XP SP3, Avast Free 10.2.2015, Outpost Firewall Pro 9.3
Windows 7, Avast Free 11.2.2262, Outpost Firewall Pro 9.3

Offline George Yves

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Re: Problem updating virus definition today
« Reply #40 on: November 20, 2012, 06:36:16 PM »
Russian-speaking users also report that they get the "error 404" message.
May the FOSS be with you!

Offline mchain

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Re: Problem updating virus definition today
« Reply #41 on: November 20, 2012, 06:39:53 PM »
mchain : Nothing, except unability to update avast,  is bad with avast on this pc, so I don't see why I should re-install it. It works and it does start on pc start up without any problem, so why?
Glad to hear it is now working for you.  Sorry for any misunderstanding.
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline Dynaheir

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Re: Problem updating virus definition today
« Reply #42 on: November 20, 2012, 06:42:02 PM »
mchain : Nothing, except unability to update avast,  is bad with avast on this pc, so I don't see why I should re-install it. It works and it does start on pc start up without any problem, so why?
Glad to hear it is now working for you.  Sorry for any misunderstanding.

I was getting impression you want me to reinstall it even if it works just like it should. Glad to hear it was just misunderstanding. Reinstall should be the last option if something fails.

Edit: Also the problem with 404 error persists.

Offline TMAnonAnon

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Re: Problem updating virus definition today
« Reply #43 on: November 20, 2012, 06:42:43 PM »
Weird, I saw a red Avast popup saying that my definitions were days out of date.
So I clicked the update, which seemed to fail but it wasn't clear or informative why...
So I tried to manually update and I too get the 404.

Using WinXP (32-bit) using Avast Home version 7.0.1474, with Definitions ver 121119-1

Clicking either "Update engine and virus definitions", or "Update program" results in:
Downloading file: servers.def.vpx
Downloading file: prod-ais.vpx
Downloading file: jrog2-653.vpx
Error: HTTP server returned error 404

Last encountered error: Other HTTP error (404), while trying 208.43.71.149:80//iavs5x/jrog2-653.vpx

Also one time I saw:
Last encountered error: Cannot connect to download767.avast.com(174.36.159.202:80).

Anyways, I've done this about 2 dozen times and the IP addresses are always different.
Looks like Avast server-side to me, but I'm patient and hope its fixed by tomorrow.

Offline Garrone71

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Re: Problem updating virus definition today
« Reply #44 on: November 20, 2012, 06:46:07 PM »
Same problem for me

Ulrimo  errore incontrato http(404),mentre provavo 173.193.202.124:80//rong-2-653ypx