Author Topic: Avast Service will not start.  (Read 23742 times)

0 Members and 1 Guest are viewing this topic.

Offline Laz22343

  • Jr. Member
  • **
  • Posts: 30
Avast Service will not start.
« on: April 07, 2014, 11:38:52 PM »
Hello,

I've used avast for years and have never had a single problem, until a few days ago..

I booted up my pc like always, but this time noticed the red 'x' over avast in the system tray. I checked to see the problem and it said the avast service is off. So I tried to start it, no luck. Asks for admin permission, but that's it.

So I googled and followed a few fixes posted here. Uninstalled avast around 5 times, with clean install. Used a fresh installation, nothing fixes it. I even attempted to use an older version as someone said worked for them to no avail.

One thing I did notice is when I attempted to uninstall via the Control Panel, once it reached the end and tried to launch VisthAux.exe, it would just hang in that state forever. This would make me restart the computer and use the avast clean tool.

Is there any way to fix this? As of right now I have uninstalled avast.

Thanks so much, I just really would like to get this wonderful program working again!

I am running windows 7 home edition with service patch 1, btw.

Offline Laz22343

  • Jr. Member
  • **
  • Posts: 30
Re: Avast Service will not start.
« Reply #1 on: April 08, 2014, 02:07:27 PM »
Any help?  :'(

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37130
Re: Avast Service will not start.
« Reply #2 on: April 08, 2014, 02:10:21 PM »
do you have more then one AV installed?
was previous used AV removed with that vendors removal tool?



Offline Matthew_Wai

  • Full Member
  • ***
  • Posts: 174
  • Chinese is my native language.
Re: Avast Service will not start.
« Reply #3 on: April 08, 2014, 02:25:51 PM »
I have more than one AV installed, but avast is still working fine.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37130
Re: Avast Service will not start.
« Reply #4 on: April 08, 2014, 02:26:43 PM »
Why Using Multiple Antivirus Programs is a Bad Idea    http://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/


removal tools is recomended to be used to clear all conflicting files

http://singularlabs.com/uninstallers/   /   http://singularlabs.com/uninstallers/security-software/   /   http://www.avast.com/en-eu/faq.php?article=AVKB11#artTitle



« Last Edit: April 08, 2014, 02:29:04 PM by Pondus »

Offline Matthew_Wai

  • Full Member
  • ***
  • Posts: 174
  • Chinese is my native language.
Re: Avast Service will not start.
« Reply #5 on: April 08, 2014, 02:30:38 PM »
I am not using them concurrently, I enable only one at a time.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 72857
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Service will not start.
« Reply #6 on: April 08, 2014, 02:32:44 PM »
I am not using them concurrently, I enable only one at a time.

There are still some low level drivers that can conflict. ;)
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37130
Re: Avast Service will not start.
« Reply #7 on: April 08, 2014, 02:33:59 PM »
I am not using them concurrently, I enable only one at a time.
still not good enough bc of how AV install

also see reply from quietman7 here.   http://www.bleepingcomputer.com/forums/topic186533.html




Offline Matthew_Wai

  • Full Member
  • ***
  • Posts: 174
  • Chinese is my native language.
Re: Avast Service will not start.
« Reply #8 on: April 08, 2014, 02:38:03 PM »
How can I ascertain whether there is software conflict? I have not seen it so far.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 72857
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Service will not start.
« Reply #9 on: April 08, 2014, 02:44:50 PM »
How can I ascertain whether there is software conflict? I have not seen it so far.

Basically, you can't, until you run into problems. ;) Excerpt from the FAQ:

When and why a third-party antivirus software should be uninstalled?
If you want to install avast! antivirus software on your computer, please ensure that there is no any other third-party antivirus software already installed. Running multiple antivirus programs on the same computer can cause conflicts, that usually result in false positive detections, performance degradation and system instability. Therefore it is strongly recommended to uninstall all other previously installed antivirus applications before installing avast! on your computer.
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Matthew_Wai

  • Full Member
  • ***
  • Posts: 174
  • Chinese is my native language.
Re: Avast Service will not start.
« Reply #10 on: April 08, 2014, 02:54:52 PM »
I uninstalled the previous AV before installation of avast, thereafter I installed another one, which will be uninstalled if problems arise.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 72857
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Service will not start.
« Reply #11 on: April 08, 2014, 02:56:43 PM »
I uninstalled the previous AV before installation of avast, thereafter I installed another one, which will be uninstalled if problems arise.

Well, finally it's your decision anyway.
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Matthew_Wai

  • Full Member
  • ***
  • Posts: 174
  • Chinese is my native language.
Re: Avast Service will not start.
« Reply #12 on: April 08, 2014, 03:12:49 PM »
It won't be too late if another AV is uninstalled after problems arise, correct?

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 72857
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Service will not start.
« Reply #13 on: April 08, 2014, 03:17:38 PM »
It won't be too late if another AV is uninstalled after problems arise, correct?

Can't promise. ;)
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Para-Noid

  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 6711
  • Trust only what you test yourself!
Re: Avast Service will not start.
« Reply #14 on: April 08, 2014, 03:21:02 PM »
It won't be too late if another AV is uninstalled after problems arise, correct?

Why run the risk? Better safe than sorry.
If problems arise, it is too late.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.