Hi, I just purchased Grimefighter, and when I try to run it, it constantly fails to connect to the Internet after it puts the PC through the sedation process. I'm using it on my PC upstairs that connect via WiFi to a router downstairs, and usually I have no problems with my Internet connection. I've done a Google search, and lo and behold, apparently there are issues when users have a WiFi connection. I don't mind a new product having a few problems shortly after release, and I expect this when software products are launched. However, this is a major issue that prevents people from actually using the program and renders it completely useless to them.
When advertising the product, you failed to make this issue clear.
Therefore I would now like a full refund for £14.99.
edit: ticket sent
Many thanks.