ng, vbox installed ok wont run

[REDACTED]

This is from NG

So mine is not NG..!!?

[skinnypops]

at ondrejz:

still no ng. log still says same thing. i believe because winsat cannot assess disk fully. attached is winsat report.
please explain what this means. requesting file size 536870912 located at offset 0x10000. cannot properly assess disk.
drive cannot locate a specific area or track on disk.1st hdd track missing? is this cause of ng failure?
note:winsat formal stops at -n0. won't run disk -n0 either but runs disk drive x.

thank you
skinnypops

[skinnypops]

also found this in avastium log reinforcing my first thought that no disk info is recieved by ng.
see attached log.
comments by anyone are welcome

thanks
skinnypops

[REDACTED]

This is from NG

So mine is not NG..!!?

Hope ondrejz has some answer  in my problem....

[skinnypops]

i've seen it said a couple times ng not compatible with vista, but no official comment.
can someone from from avast confirm or deny this please?

thanks in advance
skinnypops

[ondrejz]

This is from NG

So mine is not NG..!!?

Hope ondrejz has some answer  in my problem....

There is no clear answer so far Please send me autosandbox.log. Thanks

[ondrejz]

i've seen it said a couple times ng not compatible with vista, but no official comment.
can someone from from avast confirm or deny this please?

thanks in advance
skinnypops

NG works on Win Vista

The only exception is Win XP, where NG is not installed so far

[REDACTED]

This is from NG

So mine is not NG..!!?

Hope ondrejz has some answer  in my problem....

There is no clear answer so far Please send me autosandbox.log. Thanks

Thanks ondrejz for your reply. I'm attaching here the latest NGtool log and Autosandbox log after executing the NG testing tool .
Waiting for your reply...thanks..
Just saw your PM and deleted the excemption and attaching the log. Now it seems NG is working OK...please confirm..

[ondrejz]

This is from NG

So mine is not NG..!!?

Hope ondrejz has some answer  in my problem....

There is no clear answer so far Please send me autosandbox.log. Thanks

Thanks ondrejz for your reply. I'm attaching here the latest NGtool log and Autosandbox log after executing the NG testing tool .
Waiting for your reply...thanks..
Just saw your PM and deleted the excemption and attaching the log. Now it seems NG is working OK...please confirm..

NG seems to be working correctly

    --> Result: Sandboxing in NG
    --> Instrumentation: Instrumentation inside sandbox requested

There are some errors in the ngtool log. For verifiaction of the NG environment you can run "ngtool.exe isready" in cmd

ngtool.exe is located here: c:\Program Files\AVAST Software\Avast\ng\

thanks

[skinnypops]

still hoping some one can help. can't get ng to work. ng not getting disk results according to logs attached to other posts in this very thread. someone please check them out. also, please read responses from Onderjz before simply disk is too slow or ng does not work on vista.
i would certainly appreciate any help on this issue if anyone has any ideas or if problem cannot be repaired.

thanks so much for  your consideration,
skinnypops
 

[bob3160]

Some more help on NG service can be found starting at:
https://forum.avast.com/index.php?topic=158495.msg1143215#msg1143215

[ondrejz]

still hoping some one can help. can't get ng to work. ng not getting disk results according to logs attached to other posts in this very thread. someone please check them out. also, please read responses from Onderjz before simply disk is too slow or ng does not work on vista.
i would certainly appreciate any help on this issue if anyone has any ideas or if problem cannot be repaired.

thanks so much for  your consideration,
skinnypops

Hi,
please give us one/two days.. We are going to release small update of NG which disables the disk speed check.. There are more issues to be fixed and we are almost done with it

thanks

[skinnypops]

many thanks for your interest and timely responses to my posts Ondrejz.
will now leave you be and wait patiently for update.
please notify me when update is released in this thread.
noticed 1000+ views. hope this helps most of them and others with same problem.

thanks again
skinnypops

[REDACTED]

This is from NG

So mine is not NG..!!?

Hope ondrejz has some answer  in my problem....

There is no clear answer so far Please send me autosandbox.log. Thanks

Thanks ondrejz for your reply. I'm attaching here the latest NGtool log and Autosandbox log after executing the NG testing tool .
Waiting for your reply...thanks..
Just saw your PM and deleted the excemption and attaching the log. Now it seems NG is working OK...please confirm..

NG seems to be working correctly

    --> Result: Sandboxing in NG
    --> Instrumentation: Instrumentation inside sandbox requested

There are some errors in the ngtool log. For verifiaction of the NG environment you can run "ngtool.exe isready" in cmd

ngtool.exe is located here: c:\Program Files\AVAST Software\Avast\ng\

thanks

But the Ngtool command prompt disappears in a moment after double clicking that exe ...!!! . So I can't run  "ngtool.exe isready" ...need some help ondrejz...

[essexboy]

You need to run the command within a command prompt

Example in the screenshot