Author Topic: Firefox 33 crashes after exiting since update to Avast 2015  (Read 54473 times)

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Offline Gopher John

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #75 on: October 27, 2014, 03:46:28 PM »
Quote from Bugzilla
Quote
As this is only happening with Avast, it is likely that they do something that gets our update checks from GMPInstallManager.jsm stuck or makes them throw in an unexpected place.

Just today on Bugzilla, I was asked to disable OpenH264 plugin update checks in Firefox and check for crashes with HTTPS scanning enabled.  I did so and no crash.

I had to disable Add-on Update Checker as that triggers update checks on the OpenH264 plugin, which I wouldn't have thought.

Does Firefox 34 beta have this plugin?  It is installed by Firefox 33 update or clean install.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

oliver@ufomail.co.uk

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #76 on: October 27, 2014, 04:24:56 PM »
Quote from Bugzilla
Quote
As this is only happening with Avast, it is likely that they do something that gets our update checks from GMPInstallManager.jsm stuck or makes them throw in an unexpected place.

Just today on Bugzilla, I was asked to disable OpenH264 plugin update checks in Firefox and check for crashes with HTTPS scanning enabled.  I did so and no crash.

I had to disable Add-on Update Checker as that triggers update checks on the OpenH264 plugin, which I wouldn't have thought.

Does Firefox 34 beta have this plugin?  It is installed by Firefox 33 update or clean install.

OpenH264 is something that Mozilla will bundle in with 34. They are focusing on trying to get the H264 protocal standerdised.

krishnahari.go@gmail.com

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #77 on: October 27, 2014, 04:34:28 PM »
Believe me version 2015 freezes not only Firefox 33 but also Chrome and Opera...!!

Offline bob3160

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #78 on: October 27, 2014, 04:45:02 PM »

@ Goher John,
I'm currently on a different computer. 33.01 crashes after closing FF.
I'm installing version 34 (Aurora) now. will let you know when it's up and running.
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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #79 on: October 27, 2014, 05:15:36 PM »

@ Goher John,
I'm currently on a different computer. 33.01 crashes after closing FF.
I'm installing version 34 (Aurora) now. will let you know when it's up and running.

It also crashes on today's Nightly build which is ver 36.  The bugzilla report says version 33 - 36 is affected.   

aehmcc@gmail.com

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #80 on: October 27, 2014, 05:37:38 PM »
im crashing too.

No crashes here. :)

and???? you are on beta, you're free to test it but don't expect everybody to do it.


Believe me version 2015 freezes not only Firefox 33 but also Chrome and Opera...!!

yep, it's a pain.
« Last Edit: October 27, 2014, 05:39:46 PM by psikofunkster »

myexcessivelylongemailaddress@gmail.com

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #81 on: October 27, 2014, 11:49:02 PM »
I get browser crashes too with the new Avast 2015.

I'm surprised given the huge number of views that this thread is attracting that someone from Avast has not responded saying that they are working on the issue (or even aware of it).

In another thread, the Avast employee said they were unaware of any issue with the HTTPS scanner.

Seems like there is a lot of room for Avast to improve their communication with their customers.

graig@shaw.ca

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #82 on: October 28, 2014, 01:31:00 AM »
Yes the silence is deafening from avast and firefox. I can't even find 33.0.1 on firefox site at all.

mvocom@gmail.com

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #83 on: October 28, 2014, 01:35:02 AM »

krishnahari.go@gmail.com

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #84 on: October 28, 2014, 04:16:00 PM »
Quote
Believe me version 2015 freezes not only Firefox 33 but also Chrome and Opera...!!

Don't blame FF 33 or any other browser...it is a general problem caused by avast 2015...it freezes IE9 too.....!!

Offline bob3160

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #85 on: October 28, 2014, 05:42:49 PM »
Quote
Believe me version 2015 freezes not only Firefox 33 but also Chrome and Opera...!!

Don't blame FF 33 or any other browser...it is a general problem caused by avast 2015...it freezes IE9 too.....!!
IE's current version is 11.
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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #86 on: October 28, 2014, 07:48:12 PM »
@bob, IE 9 is the last IE released for Vista, and still supported For Windows 7 until Jan 2016.   However, I thought https scan wasn't included in Vista though?

Offline bob3160

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #87 on: October 28, 2014, 09:28:17 PM »
@bob, IE 9 is the last IE released for Vista, and still supported For Windows 7 until Jan 2016.   However, I thought https scan wasn't included in Vista though?
You are correct in your assumption. Can't see your computer and specs aren't listed in your signature. :)
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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #88 on: October 29, 2014, 02:42:04 AM »
Firefox 33.0.2 out now chrash fix guys? i know the issue is avast 2015 but maybe...

I uninstalled Avast 2015 last night and rolled back to Avast 2014.

mvocom@gmail.com

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #89 on: October 29, 2014, 02:51:43 AM »
Firefox 33.0.2 does not address the issue. Hopefully 33.0.3 will.