Author Topic: Rescue Disk missing aswShell.exe  (Read 16910 times)

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Offline markyoung143

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Rescue Disk missing aswShell.exe
« on: August 11, 2016, 03:35:15 PM »
Avast free on Win XP, creating Rescue Disk fails. I figured out over several days that mu USB key was too small. Avast should estimate the size and not even start if it is too small and if it does not have enough room should say so each time a copy file is attempted. Instead of 256MB I used 1GB. That was big enough to create it successfully, but when I boot it, it boots fine but shows a warning window "Unable to Launch main avast! Rescue Disk shell aswShell.exe". If I google this I learn only that it is created by Avast and it is considered a trojan horse!? Any ideas? Does anybody else have this file on their USB Rescue Disk? (Please don't send me one unless you are working for Avast)

Offline Eddy

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Re: Rescue Disk missing aswShell.exe
« Reply #1 on: August 11, 2016, 06:12:21 PM »
If you only want avast to respond, you should not post on a public webboard.

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Re: Rescue Disk missing aswShell.exe
« Reply #2 on: August 11, 2016, 11:26:24 PM »
I'd be happy to answer your question but you don't want it from me so
here's how to contact Avast directly:
http://support.avast.com/support/home
or
http://support.avast.com/support/tickets/new
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Offline markyoung143

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Re: Rescue Disk missing aswShell.exe
« Reply #3 on: August 13, 2016, 08:11:37 PM »
I appreciateyour reply, Bob. I did not want the awshell.exe to be sent to me, I wanted to get the Rescue Disk process fixed. And I'm leary of exe's from someone I don't know, hence I request people not to send one one. I submitted a ticket - thanks for the link. On my monitor, I did not scroll down far enough to see that option.

Eddy, When I go to Avast the forum (here) is one of the options, so that is why I'm using it. Like I told Bob, I did want a response, I did not want the exe sent to me.

Offline Eddy

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Re: Rescue Disk missing aswShell.exe
« Reply #4 on: August 13, 2016, 09:09:30 PM »
Thought you meant you didn't want a response from a non avast employee :-[

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Re: Rescue Disk missing aswShell.exe
« Reply #5 on: August 13, 2016, 09:11:48 PM »
I appreciateyour reply, Bob. I did not want the awshell.exe to be sent to me, I wanted to get the Rescue Disk process fixed. And I'm leary of exe's from someone I don't know, hence I request people not to send one one. I submitted a ticket - thanks for the link. On my monitor, I did not scroll down far enough to see that option.

Eddy, When I go to Avast the forum (here) is one of the options, so that is why I'm using it. Like I told Bob, I did want a response, I did not want the exe sent to me.
I never offered to send you the file ???
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Offline Eddy

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Re: Rescue Disk missing aswShell.exe
« Reply #6 on: August 13, 2016, 09:17:18 PM »
Since only a few people reported this issue, I start to wonder if it is OS and/or hardware specific or if people doing something wrong while trying to create the disk.

Mark,

What exact OS/SP ?
What exact version of avast ?
Are you creating the disk directly or do you download the ISO and than create the disk ?
etc.

Offline hatcherb1234

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Re: Rescue Disk missing aswShell.exe
« Reply #7 on: August 14, 2016, 12:11:27 AM »
I have 3 copy of Avast Premier and am unable to get a rescue disk working. I can build successfully a USB or CDROM of the rescue disks. I see no errors. When I reboot the system (any of the three) all load the USB or CDROM and all come back with this same exact error Unable to launch missing awsShell.exe. All three systems are Windows Home or Windows Pro 10 and up to date with everything. All three are newer systems using UEFI. That is the only pattern I can provide.

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Re: Rescue Disk missing aswShell.exe
« Reply #8 on: August 14, 2016, 12:20:18 AM »
I have 3 copy of Avast Premier and am unable to get a rescue disk working. I can build successfully a USB or CDROM of the rescue disks. I see no errors. When I reboot the system (any of the three) all load the USB or CDROM and all come back with this same exact error Unable to launch missing awsShell.exe. All three systems are Windows Home or Windows Pro 10 and up to date with everything. All three are newer systems using UEFI. That is the only pattern I can provide.
So your problem is not in the creation but in the use of a created rescue media. ???
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Offline Eddy

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Re: Rescue Disk missing aswShell.exe
« Reply #9 on: August 14, 2016, 12:31:51 AM »
Please answer the questions.
Only saying it is not working is not really helping

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Re: Rescue Disk missing aswShell.exe
« Reply #10 on: August 16, 2016, 03:10:29 PM »

Rescue Disk Broken AGAIN

It tells me that the Rescue USB has neen created successfully.

However, the media can't be used to boot the system so it's useless.
I've created the Media while the Avast Self Defense was active and while it was turned Off.
That same error appears in both scenarios.
Being told that the rescue disc was successfully created and then finding out when you need it that it doesn't work isn't good.  :(
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Offline jbionic2010

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Re: Rescue Disk missing aswShell.exe
« Reply #11 on: August 16, 2016, 03:23:21 PM »
I actually have to confirm that I tried Avast Rescue Disk too and it failed...
I reported on this issue here: https://forum.avast.com/index.php?topic=147064.msg1275840#msg1275840
Last time the response was "We cant hear youuu! It cant be trueee!", so I somehow accepted it as it is since I am using the free version

Below are the specs of my hardware / software:
Notebook ASUS X555LD K555 Series, Intel Core i5 @1.7GHz, 8 Ggb RAM DDR3
Windows 10 Home 64-bit
Avast  Free Edition 12.3.2279 (build 12.2.3126.2)
« Last Edit: August 16, 2016, 03:46:45 PM by jbionic2010 »
Windows 10 Home 64-bit
Avast 12.3.2280 or newer
Chrome 54.0.2840.71 or newer

Offline priodruc

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Re: Rescue Disk missing aswShell.exe
« Reply #12 on: August 16, 2016, 07:48:52 PM »
Avast, is it something to do with the required side-by-side bindingRedirect policy for Avast.VC140.MFC and Avast.VC140.CRT not being on the Recovery Disk? I could be totally wrong!

Offline bruce_b

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Re: Rescue Disk missing aswShell.exe
« Reply #13 on: August 17, 2016, 12:43:44 AM »
You may need this file: aswShMin.exe ... You find in C:Program Files\AVAST Software\Avast\Rescue Disk
Dell Dimension 8200 P4 1.8Ghz Windows XP PRO SP3
Avast Free Antivirus 18.8.2356
Toshiba Satellite C855-S5347 Celeron B830 1.8Ghz
Windows 10 Home 64 Bit Version 1909 Build 18363.900
Avast Free Antivirus 20.4.2410 Build 20.4.5312.578

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Re: Rescue Disk missing aswShell.exe
« Reply #14 on: August 17, 2016, 12:52:56 AM »
You may need this file: aswShMin.exe ... You find in C:Program Files\AVAST Software\Avast\Rescue Disk
The created Media does not boot. Avast needs to fix this.
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