Author Topic: I got Charged by Dri*Avast Software PLS HELP !!!!  (Read 67974 times)

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I got Charged by Dri*Avast Software PLS HELP !!!!
« on: March 14, 2018, 03:12:51 PM »
Can Someone help me with this. I got charged by Dri*avast Software thru DigitalRiver but I did not order anything. I got no Order ID. No avast Account and did not subscribed to any avast subscription. How can I cancel whatever this is? I dont wanna be charged for something I did not want. Thanks a bunch in Advance.
« Last Edit: March 14, 2018, 03:14:43 PM by Frances Agnes »

Offline Pondus

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #1 on: March 14, 2018, 04:54:10 PM »

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #2 on: March 14, 2018, 09:56:30 PM »
I tried this already. It's not working for me. I dont have an order ID. No order mail. Or confirmation mail. No avast account. Since i didnt subscribed to any. I tried and followed the steps in cancellation of automatic renewal. But I just end up lost in what to do.  :'( :'(

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #3 on: March 15, 2018, 01:59:12 PM »
I tried this already. It's not working for me. I dont have an order ID. No order mail. Or confirmation mail. No avast account. Since i didnt subscribed to any. I tried and followed the steps in cancellation of automatic renewal. But I just end up lost in what to do.  :'( :'(
I've reported this to Avast for you. Please wait for a reply. It may take a little while.
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Offline sestak

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #4 on: April 13, 2018, 02:34:36 PM »
Can Someone help me with this. I got charged by Dri*avast Software thru DigitalRiver but I did not order anything. I got no Order ID. No avast Account and did not subscribed to any avast subscription. How can I cancel whatever this is? I dont wanna be charged for something I did not want. Thanks a bunch in Advance.

Hello Frances Agnes,

Thank you for your message and I do apologize for inconvenience involved. The charge was processed due to the auto-renewal feature enable on your trial subscription. However refund was already successfully processed and you should have it back on your account.
I hope this helps.

Best regards,
Andrew Sestak
Avast software

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #5 on: September 08, 2018, 11:33:07 AM »
Hello,

While this is an old topic, I have been researching this same issue as I have just found the same kind of charge in my account. I sent a support message because I am unhappy with this. I had no account with avast or anything and have no record of ever even giving my information to avast. Time has passed since this charge and I looked into banking record because there were some numbers no adding up. Looking for help as well if this thread is of any help as I see someone has helped here. Other threads show those involved in heated debates about the subject, but this is not something I want to argue about. Simply looking for help on the matter and looking for a refund. I made this account just to be able to take place in the forums as well as submit a report. This charge is unidentifiable from the source as I have never received an email from avast in any way, shape, or form nor do I have avast software installed on my devices. Very concerning. Please help if able at all.

Best Regards,

Josue R.

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #6 on: September 08, 2018, 03:05:25 PM »
Hello,

While this is an old topic, I have been researching this same issue as I have just found the same kind of charge in my account. I sent a support message because I am unhappy with this. I had no account with avast or anything and have no record of ever even giving my information to avast. Time has passed since this charge and I looked into banking record because there were some numbers no adding up. Looking for help as well if this thread is of any help as I see someone has helped here. Other threads show those involved in heated debates about the subject, but this is not something I want to argue about. Simply looking for help on the matter and looking for a refund. I made this account just to be able to take place in the forums as well as submit a report. This charge is unidentifiable from the source as I have never received an email from avast in any way, shape, or form nor do I have avast software installed on my devices. Very concerning. Please help if able at all.

Best Regards,

Josue R.
It takes 7-10 business days to get a reply. Don't send in a new request since that starts the process all over again.
If after you've received your reply and your problem was not resolved,, post your support # here and we'll try to pass it on to support.
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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #7 on: September 09, 2018, 08:29:26 AM »
Will do. I do have one number here which is my request number : 0737163

Hope that's the right info. Thank you for your help.

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #8 on: November 09, 2018, 07:14:53 PM »
Same situation....
 Unknown Charges.
Not using software.
Craziness.
This stinks.
Angry, cranky, and ready to announce same.
--Rick Raymo
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RickRaymo01@Gmail.com
https://www.linkedin.com/in/rickraymo

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #9 on: November 09, 2018, 09:48:53 PM »
Same situation....
 Unknown Charges.
Not using software.
Craziness.
This stinks.
Angry, cranky, and ready to announce same.
--Rick
This is an open forum. Unless you like SPAM, remove your personal information by selecting Modify.
Follow the instructions already posted and contact Avast Customer Support.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Diseps Dogbay

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #10 on: November 10, 2018, 06:39:48 PM »
Hello. I got charged by Dri*avast Software through DigitalRiver too. I have no order, no Order ID. I couldnt contact with Avast Support they always asked Order ID. I once used Avast Free Antivirus but I never ordered ANYTHING. Please help me  :( It also happened last year and I thought I fixed it but I guess not....

« Last Edit: November 10, 2018, 06:51:20 PM by Diseps Dogbay »

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #11 on: November 10, 2018, 06:50:37 PM »
Hello. I got charged by Dri*avast Software through DigitalRiver too. I have no order, no Order ID. I couldnt contact with Avast Support they always asked Order ID. I once used Avast Free Antivirus but I never ordered ANYTHING. Please help me  :( It also happened last year and I thought I fixed it but I guess not....
Not advisable to put your email on an open forum unless you'd like it to be harvested by spammers :o

Offline Diseps Dogbay

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #12 on: November 10, 2018, 06:51:59 PM »
oops sorry  :o

Offline CraigB

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #13 on: November 10, 2018, 06:56:08 PM »
Hopefully you edited it quick enough :-\

Offline Diseps Dogbay

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #14 on: November 10, 2018, 07:00:19 PM »
yeah thank you so much I couldnt think carefully  :-[