Author Topic: Unable to cancel Avast Cleanup Premium free trial on the last day  (Read 17685 times)

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Offline Stellarman

  • Avast team
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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #90 on: December 10, 2018, 01:52:46 PM »
Hello, please cancel my auto renewal for the free trial. It's not really free if you make it impossible to cancel. 

After spending an hour searching for some way to contact you, I'm resorting to posting as a way to get you to cancel my auto renewal.

There is no way to do so online, your website support does not allow you to email or send a message.

Shame on you, this is no way to do business.

license 4J58UP-PQ5YYJ-5JL7K2 Avast Cleanup and
License XWYHJD-3WV5H2-5J47X6 Avast free antivirus

and no need to continue with free versions i dont wanrt them or any thing you are forcing mre to purchase. please do not bill me for renewal fee cancell asap

Hi,

we really apologize for your troubles.
We are working on improvements in cancelling the trial subscription to make it easier for the users.

Anyway I checked you record and your Avast Clenaup subscription has already been cancelled earlier today.

The trial period is still valid until January 23rd so you can still enjoy our product until then.

Thank you and have a nice day.