Author Topic: NEW Version: 19.2.2364 BSOD  (Read 20200 times)

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Offline Be Secure

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Re: NEW Version: 19.2.2364 BSOD
« Reply #60 on: February 13, 2019, 10:56:03 AM »
Hi, the fix was just released. As soon as you will see 19.2.4186.429 or higher version in your UI the uupdate was successfully delivered on your system.
Thanks.
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Re: NEW Version: 19.2.2364 BSOD
« Reply #61 on: February 13, 2019, 01:36:29 PM »
Hi, the fix was just released. As soon as you will see 19.2.4186.429 or higher version in your UI the uupdate was successfully delivered on your system.


When can we expect this to reach everyone ???


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Offline MrDJ

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Re: NEW Version: 19.2.2364 BSOD
« Reply #62 on: February 13, 2019, 02:03:44 PM »
Hi, the fix was just released. As soon as you will see 19.2.4186.429 or higher version in your UI the uupdate was successfully delivered on your system.
thanks for the update Jan.
no sign of it yet as of 1pm UK time

Offline jan.svoboda

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Re: NEW Version: 19.2.2364 BSOD
« Reply #63 on: February 13, 2019, 02:12:16 PM »
Hi, the fix was just released. As soon as you will see 19.2.4186.429 or higher version in your UI the uupdate was successfully delivered on your system.
When can we expect this to reach everyone ???

Please, restart your PC, the fix is in drivers and they will be updated after restart. Thank you.

Offline MrDJ

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Re: NEW Version: 19.2.2364 BSOD
« Reply #64 on: February 13, 2019, 02:22:19 PM »
Hi, the fix was just released. As soon as you will see 19.2.4186.429 or higher version in your UI the uupdate was successfully delivered on your system.
When can we expect this to reach everyone ???

Please, restart your PC, the fix is in drivers and they will be updated after restart. Thank you.
done that. still showing build 428 from 6th February.

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Re: NEW Version: 19.2.2364 BSOD
« Reply #65 on: February 13, 2019, 02:38:40 PM »
A restart worked for me.
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Offline Be Secure

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Re: NEW Version: 19.2.2364 BSOD
« Reply #66 on: February 13, 2019, 02:51:02 PM »
Hi, the fix was just released. As soon as you will see 19.2.4186.429 or higher version in your UI the uupdate was successfully delivered on your system.
When can we expect this to reach everyone ???

Please, restart your PC, the fix is in drivers and they will be updated after restart. Thank you.
done that. still showing build 428 from 6th February.
Run "AvEmUpdate.exe" from program file and reboot.
« Last Edit: February 13, 2019, 02:52:53 PM by Be Secure »
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Re: NEW Version: 19.2.2364 BSOD
« Reply #67 on: February 13, 2019, 03:04:45 PM »

Go to Program files > Avast Software > Avast
Once there, find and Run
AvEmUpdate.exe
Restart your computer after the update has finished.
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Offline MrDJ

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Re: NEW Version: 19.2.2364 BSOD
« Reply #68 on: February 13, 2019, 03:14:34 PM »
just had a windows update come through and after that restart guess what :) 429 updated

and even more importantly vpn can finally load and run without a computer crash.

well done avast

Offline James Moriarty

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Re: NEW Version: 19.2.2364 BSOD
« Reply #69 on: February 13, 2019, 04:17:11 PM »
Good job. No problem now.

Offline chris..

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Re: NEW Version: 19.2.2364 BSOD
« Reply #70 on: February 13, 2019, 06:26:14 PM »
Hello,
arf  :-\ updated , rebooted , installed avast firewall I have removed last week , used PIA (open vpn based) but BSOD again with my first W7 64bits.
Will try on the 2nd.

I started to have BSoD everytime I turned on my PIA with the new Jan 2019 avast update. I use premier Avast and PIA.  To solve this issue, I uninstalled avast and installed the older avast 2018. It worked fined. But Avast kept automatically updating itself, then the BSoD was back again. So i had to reinstall 2018 avast all over again and set to no update and manual update. But avast still kept automatically updating after few day. So far avast manual update has not been working.
You also use PIA , please let me know if issue gone for you.
« Last Edit: February 13, 2019, 06:43:06 PM by chris.. »

Offline James Moriarty

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Re: NEW Version: 19.2.2364 BSOD
« Reply #71 on: February 13, 2019, 07:18:43 PM »
Hello,
arf  :-\ updated , rebooted , installed avast firewall I have removed last week , used PIA (open vpn based) but BSOD again with my first W7 64bits.
Will try on the 2nd.

I started to have BSoD everytime I turned on my PIA with the new Jan 2019 avast update. I use premier Avast and PIA.  To solve this issue, I uninstalled avast and installed the older avast 2018. It worked fined. But Avast kept automatically updating itself, then the BSoD was back again. So i had to reinstall 2018 avast all over again and set to no update and manual update. But avast still kept automatically updating after few day. So far avast manual update has not been working.
You also use PIA , please let me know if issue gone for you.

Try install firewall, than click update program, than reboot pc.

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Re: NEW Version: 19.2.2364 BSOD
« Reply #72 on: February 13, 2019, 07:42:20 PM »
Chris,
Do a clean install.

If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
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Offline chris..

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Re: NEW Version: 19.2.2364 BSOD
« Reply #73 on: February 13, 2019, 09:24:01 PM »
it's solved now.
I remembered the answer from PIA support last week.
It was necessary to reinstall the PIA VPN app (and so the openVPN adapter , TAP driver).....to save changes made by avast to kernel libraries
No need to re-install avast  ;)
« Last Edit: February 13, 2019, 09:28:03 PM by chris.. »

Offline Jamey

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Re: NEW Version: 19.2.2364 BSOD
« Reply #74 on: February 14, 2019, 04:48:05 AM »
My Vypr VPN still doesn't work, same Windows stop error 0x7F.  But - WhoCrashed said before that an Avast Firewall driver was probably causing the crash - whereas this time WhoCrashed claims a driver belonging to OpenVPN ("tap0901.sys") is the cause.

My Avast build is 19.2.4186.429, which I guess is the newly fixed version.  Upon everyone reporting back the good news of smooth sailing, I tried these steps:

Uninstalled my Vypr VPN service and app.
Installed the Avast Firewall component that I had uninstalled some days ago.
Manually initiated Avast to check for Program Updates and Virus Definition Updates.
Restarted Windows for extra good luck.
Reinstalled Vypr VPN, latest version (same version that originally participated in these crashes, though).
Attempted to connect to a VPN server:  BSOD.

I ran the Avast Support Tool again, in case anyone will want this.  Its file ID is UM5KX.