Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 133127 times)

0 Members and 1 Guest are viewing this topic.

Offline Torres12

  • Newbie
  • *
  • Posts: 2
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #225 on: December 18, 2020, 02:09:34 AM »
Hi I want too cancel my order and auto renewal. Order ID 328120082139

Offline Torres12

  • Newbie
  • *
  • Posts: 2
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #226 on: December 18, 2020, 02:14:47 AM »
Hi I want too cancel my order and auto renewal. Order ID 328120082139
The email I used with this account is ************
« Last Edit: December 18, 2020, 09:30:43 AM by r@vast »

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 87062
  • No support PMs thanks
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #227 on: December 18, 2020, 02:18:54 AM »
Hi I want too cancel my order and auto renewal. Order ID 328120082139
The email I used with this account is ************

It isn't advisable to publish your email on a public forum as it can be harvested.
« Last Edit: December 18, 2020, 12:52:02 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #228 on: December 18, 2020, 09:25:18 AM »
Hi, I wish to cancel my auto-renewal subscription for my Avast cleanup premium.
The subscription key I have is ***************
The Order ID is 146101813439
Thank you

Hi,

It seems that you have already managed to cancel the auto-renewal subscription.

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #229 on: December 18, 2020, 09:33:32 AM »
Hi I want too cancel my order and auto renewal. Order ID 328120082139
The email I used with this account is ************

Hi,
You used a different email address monocras**@ gmail.com for this subscription and it has already been cancelled.

Offline Lanark

  • Newbie
  • *
  • Posts: 2
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #230 on: December 23, 2020, 08:48:41 AM »
Hi,

Since this is a trial license, there is no unsubscribe button when I go to subscriptions in my account. Therefore, I can't cancel it.
Can you kindly cancel it for me.

Thanks.

I have the same problem! can you unsubscribe me too? thanks

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #231 on: December 23, 2020, 11:09:14 AM »
Hi,

Since this is a trial license, there is no unsubscribe button when I go to subscriptions in my account. Therefore, I can't cancel it.
Can you kindly cancel it for me.

Thanks.

I have the same problem! can you unsubscribe me too? thanks

Hi,

You probably registered the subscription under a different email address than the one used for this forum, hence, the issue. I will need the email address used for the subscription or the activation code. Please send this via PM.

Offline xqclips

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #232 on: December 30, 2020, 05:04:56 PM »
I wish to cancel my free trial and auto subscription for Avast Cleanup, subscription no. *******************. On my account it claims i do not own any subscriptions however on the avast cleanup premium app it says i do.
« Last Edit: December 31, 2020, 08:45:16 AM by r@vast »

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #233 on: December 31, 2020, 08:49:29 AM »
I wish to cancel my free trial and auto subscription for Avast Cleanup, subscription no. *******************. On my account it claims i do not own any subscriptions however on the avast cleanup premium app it says i do.

Hi,

You used a different email address, hence the issue. The auto-renewal has already been cancelled.

Offline fleurdelatelier

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #234 on: January 01, 2021, 10:18:02 PM »
 I want to cancel the auto-renewal subscription for Avast Cleanup please.
 The licence is # *************
Can you kindly cancel it for me?
Thanks!
« Last Edit: January 04, 2021, 03:56:21 PM by r@vast »

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #235 on: January 04, 2021, 03:57:34 PM »
I want to cancel the auto-renewal subscription for Avast Cleanup please.
 The licence is # *************
Can you kindly cancel it for me?
Thanks!

It has been cancelled.

Offline vida5

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #236 on: January 07, 2021, 05:37:11 AM »
Trying to cancel my avast cleanup premium subscription , can't seem to do it.
not the trial, but the actual subscription. Doesn't renew until november of next year.
all i can find is my license # wvxs43-v7bg7-4s4aee

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76115
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #237 on: January 07, 2021, 07:13:36 AM »
Trying to cancel my avast cleanup premium subscription , can't seem to do it.
not the trial, but the actual subscription. Doesn't renew until november of next year.
-> https://support.avast.com/en-ww/article/Unsubscribe-FAQ/
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #238 on: January 07, 2021, 10:22:51 AM »
Trying to cancel my avast cleanup premium subscription , can't seem to do it.
not the trial, but the actual subscription. Doesn't renew until november of next year.
all i can find is my license # wvxs43-v7bg7-4s4aee


Hi,

Is this a subscription for Cleanup for Windows?
You do not have any subscriptions under the email address as used on this forum, and
the activation code you provided does not seem to be valid.

Offline ua_firecracker

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #239 on: January 11, 2021, 04:46:39 AM »
Hi I want too cancel my auto renewal for sub FTEWC-4Y99VJ-5ALAZE