Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 199535 times)

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Offline Paulina14

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #360 on: December 08, 2023, 02:19:05 PM »
Hi I never recieved an email when I signed up for my free trial. When I try to cancel it, it takes me to a website but there it says I have no subscriptions or cards on file.
I wish to cancel my free trial and auto subscription for Avast Cleanup, subscription: ZTW2JX-SCBQZ2-5U4EDJ

Offline 4444

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #361 on: February 25, 2024, 04:49:03 AM »
HI I wish to cancel my AVASTCLEANUP PREMIUM SUBSCRIPTION but doesnt show me any subsription on my account setting subscription (avast.com) i see all number of this subscription and note avast cleanup SUBSCRIBED next charge April 12 2024  on my computer windows app avast cleanup but i cant do nothing,please help

Offline bob3160

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #362 on: February 25, 2024, 04:12:34 PM »
HI I wish to cancel my AVASTCLEANUP PREMIUM SUBSCRIPTION but doesnt show me any subsription on my account setting subscription (avast.com) i see all number of this subscription and note avast cleanup SUBSCRIBED next charge April 12 2024  on my computer windows app avast cleanup but i cant do nothing,please help
Try the following:

Request help from Avast. https://support.avast.com/en-us/contact
If you don't have an order # use 00000000 then explain your problem.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline John608

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #363 on: March 03, 2024, 07:48:07 AM »
Hello, I would like to cancel my Avast Cleanup Premium subscription.
I chose the 60 day trial and provided my PayPal details. But I no longer have access to the email address on which I received the avast order number. So I can't manage the subscription or cancel it. How to do ?

This is the number of my license: *moderated*

THANKS.
« Last Edit: March 22, 2024, 04:23:17 PM by prokopes_ »

Offline prokopes_

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #364 on: March 22, 2024, 04:27:19 PM »
Hello, I would like to cancel my Avast Cleanup Premium subscription.
I chose the 60 day trial and provided my PayPal details. But I no longer have access to the email address on which I received the avast order number. So I can't manage the subscription or cancel it. How to do ?

This is the number of my license: *moderated*

THANKS.
Hi @John608, we have now canceled this subscription as per your request.
Generally speaking, in situations like this, we recommend that you contact our support at https://support.avast.com/
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Offline Moe3

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #365 on: April 04, 2024, 06:17:06 AM »
Please cancel my Avast Cleanup subscription KEW76R-7Q9H7J-4HUFH2.

Thanks

Offline engelhaust

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #366 on: May 06, 2024, 12:19:27 PM »
Hi, I need my free Avast Disk Cleanup trial cancelled. The subscription ID is 6FNKHK-MR5UV2-4MCFGE.
Frankly it seems a little malicious to not have the option to do this on our own accounts.

Offline prokopes_

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #367 on: May 22, 2024, 02:24:23 PM »
Hi, you can actually cancel a subscription via your Avast Account, the steps are described here: https://support.avast.com/en-ww/article/account-unsubscribe/
That said, some customers purchased their subscription using an email address different from the one used for their Avast Account. That means that their subscription may not be visible in the account. If that's the case for you, please contact support via https://support.avast.com/en-ww/contact/sales_autorenewal?c=true
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