Author Topic: Streaming Updates not connected...  (Read 22082 times)

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Offline Philbee

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Streaming Updates not connected...
« on: February 26, 2012, 01:14:46 AM »
my streaming "cloud" updates have been working fine on avast 7 until just a few moments ago.  now it is saying "not connected".  is this a server malfunction on avast's end? or do i need to re-install avast free.  i am running windows 7 home premium.

Offline Philbee

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Re: Streaming Updates not connected...
« Reply #1 on: February 26, 2012, 01:30:12 AM »
now all of a sudden it is connected again.  must be a server issue...i hope. 

Offline FlyingRobot

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Re: Streaming Updates not connected...
« Reply #2 on: February 26, 2012, 01:52:18 AM »
I've been meaning to ask something related (I may have overlooked it being asked before, if so I apologize).  Is the local avast program *supposed* to maintain a *truly* persistent connection to the avast cloud?  Say the user's system is idling.  They aren't running some new program, opening some new file, visiting some new URL, etc.  Lets assume assume the system just received the latest streaming update.  Will the local avast program maintain a persistent TCP connection to the avast cloud when there is (that I can think of, feel free to correct) nothing to do for awhile? 

Offline Philbee

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Re: Streaming Updates not connected...
« Reply #3 on: February 26, 2012, 03:09:20 AM »
i haven't received any streaming updates now for a few hours.  it's connected, but no streaming updates.  all i have is --- where an update should be.  is there something wrong with my installation? or are there just no streaming updates currently?

Offline Lisandro

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Re: Streaming Updates not connected...
« Reply #4 on: February 26, 2012, 03:10:37 AM »
Easy. The infraestructure is rising little by little. We will see up to 20 updates a day when it is ready. Right now, easy.
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Offline Philbee

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Re: Streaming Updates not connected...
« Reply #5 on: February 26, 2012, 03:25:59 AM »
thank you tech.  for now i'll just be patient and wait.  i sure wouldn't have to uninstall and re-install all over again.

Offline Jack 1000

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Re: Streaming Updates not connected...
« Reply #6 on: February 26, 2012, 06:20:47 AM »
Easy. The infraestructure is rising little by little. We will see up to 20 updates a day when it is ready. Right now, easy.

I was forced to reinstall Avast 7,

But for the last 48 hours, the cloud protection is enabled  as well as file reputation.  I got my four-hour definition updates, but have yet to receive any cloud updates.

Thanks Tech.  We will just have to wait I guess.

Jack
« Last Edit: February 26, 2012, 06:22:38 AM by Jack 1000 »
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Offline Orangge

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Re: Streaming Updates not connected...
« Reply #7 on: February 26, 2012, 08:28:47 AM »
I get my last two days not connected when I installed recently was fine.

 It's a server problem or I have to reinstall Avast?

Offline Gopher John

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Re: Streaming Updates not connected...
« Reply #8 on: February 26, 2012, 04:28:11 PM »
I get my last two days not connected when I installed recently was fine.

 It's a server problem or I have to reinstall Avast?

It's not the servers, at least not now.  See http://forum.avast.com/index.php?topic=94249.msg751031#msg751031.

Try a Windows restart.  Sometimes that helps.
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i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline Jack 1000

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Re: Streaming Updates not connected...
« Reply #9 on: February 26, 2012, 08:28:31 PM »
Easy. The infraestructure is rising little by little. We will see up to 20 updates a day when it is ready. Right now, easy.

I was forced to reinstall Avast 7,

But for the last 48 hours, the cloud protection is enabled  as well as file reputation.  I got my four-hour definition updates, but have yet to receive any cloud updates.

Thanks Tech.  We will just have to wait I guess.

Jack

Cloud Service updates are coming in today!   Thanks Avast! ;D

Jack

Avast 2014 -Windows XP (SP-3) and Malware Bytes Anti-Malware (Free Version)
1GB RAM

Offline selen

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Re: Streaming Updates not connected...
« Reply #10 on: February 26, 2012, 08:42:20 PM »
i haven't received any streaming updates now for a few hours.  it's connected, but no streaming updates.  all i have is --- where an update should be.  is there something wrong with my installation? or are there just no streaming updates currently?

I'm in your same situation. It's connected but it doesn't receive any updates since yesterday

Offline Coolmario88

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Re: Streaming Updates not connected...
« Reply #11 on: February 26, 2012, 08:54:35 PM »
I just noticed this also.. on the Update page in avast it saying Streaming updates: enabled..  but Connection: Connection not established..  see pic maybe the connection will be established again later.  ;D
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Offline Gopher John

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Re: Streaming Updates not connected...
« Reply #12 on: February 26, 2012, 08:58:19 PM »
I received several today.  When the standard VPS updated from 120226-2 to 120226-3, the C:\Program Files\Alwil Software\Avast5\defs\12022602_stream directory was removed by Avast and the "Latest update received" now shows --- again, until the next streaming update comes.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
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Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline Sputnik.RU

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Re: Streaming Updates not connected...
« Reply #13 on: February 26, 2012, 09:01:22 PM »
I just received a streaming update for 120226-3, received one for 120226-2 today as well. Looks like the systems are getting phase  :)

Offline Coolmario88

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Re: Streaming Updates not connected...
« Reply #14 on: February 26, 2012, 09:04:57 PM »
Connection is back now.. With streaming updates should i get a virus definition has been updated popup also?  If yes, than i only get 3 of the auto update popups a day.. not several but just like 3.
« Last Edit: February 26, 2012, 09:06:40 PM by Coolmario88cp »
OS: Windows 10 64-bit
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