Author Topic: URGENT - Charged for DRi*Avast Software and Need to Cancel  (Read 236022 times)

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Offline HH S

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #90 on: February 12, 2022, 12:12:39 AM »
Same story here as others have mentioned - have tried what was recommended but the chat option does not load and I have received no email acknowledging that my support request was received.

Anything else I can do?

Offline biamuresan2001

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #91 on: March 13, 2022, 07:08:38 PM »
Hello,
I was charged in my Mastercard account about 49,99 EUR on March 11th by DRI AVAST for software I never ask for. Please I want to refund my money. URGENT

TRANZACTION: Ref 538414404593 for ***********

Please refound tne money on RO87RNCB0298162530900001 BIC: RNCBROBU

Thank you.
« Last Edit: March 14, 2022, 09:02:19 AM by r@vast »

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #92 on: March 14, 2022, 09:07:42 AM »
Hello,
I was charged in my Mastercard account about 49,99 EUR on March 11th by DRI AVAST for software I never ask for. Please I want to refund my money. URGENT

TRANZACTION: Ref 538414404593 for ***********

Please refound tne money on RO87RNCB0298162530900001 BIC: RNCBROBU

Thank you.

Hi,

You signed up for a trial subscription using this email: bm*****74@gmail.com
Please request a refund via: https://support.avast.com/en-eu/contact/sales_refund_general
Order ID: 106736367000

Offline jerfeybm24

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #93 on: April 01, 2022, 04:36:33 AM »
To whom it may concern,

Good day!

I am requesting to Cancel this fee charged by DRI*AVAST avast.com into my credit card whereby I haven't done any transactions or purchased any of the Avast Anti-Virus packages. The charge account Reference #: 8801015954 dated as per credit card statement of account on March 28 with an amount of P1,190 Php.

Please assist me on this request as I found this as an illegal and unauthorized transaction that requires immediate attention.

Looking forward for your prompt response on this matter.

Regards,
Jeff

Offline acwcheng

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #94 on: April 01, 2022, 11:28:02 AM »
Hi,

I got charged by "DRI*AVAST SOFTWARE AVAST.COM/ORD IE CNY228.00" into my credit card. I have no clue the reason behind and I dont have the charge account reference as well. I dont see any info under my subscription page. I need to get a refund on this.

Please assist me on this request as i found this as an illegal and unauthorized transaction that required immediate action.

Please contact me if you need further info. Thanks

Angus

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #95 on: April 05, 2022, 12:50:51 PM »
To whom it may concern,

Good day!

I am requesting to Cancel this fee charged by DRI*AVAST avast.com into my credit card whereby I haven't done any transactions or purchased any of the Avast Anti-Virus packages. The charge account Reference #: 8801015954 dated as per credit card statement of account on March 28 with an amount of P1,190 Php.

Please assist me on this request as I found this as an illegal and unauthorized transaction that requires immediate attention.

Looking forward for your prompt response on this matter.

Regards,
Jeff

Hi,

Please PM me the first, last name and country used for this order, and I will try to assist you.

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #96 on: April 05, 2022, 01:00:17 PM »
Hi,

I got charged by "DRI*AVAST SOFTWARE AVAST.COM/ORD IE CNY228.00" into my credit card. I have no clue the reason behind and I dont have the charge account reference as well. I dont see any info under my subscription page. I need to get a refund on this.

Please assist me on this request as i found this as an illegal and unauthorized transaction that required immediate action.

Please contact me if you need further info. Thanks

Angus

Hi,

Please contact Avast Sales support for further assistance https://support.avast.com/contact/sales

Offline Azhar

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #97 on: June 14, 2022, 03:27:41 PM »

i did not subscribe DRI*AVAST software online and they charged from my account $49.99. today on July 14, 2022. Please make refund of my money.


Offline Asyn

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Offline Nash

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #99 on: June 18, 2022, 02:02:04 AM »
Hi,

I got charged by "DRI*AVAST SOFTWARE AVAST.COM/ORD IE CNY228.00" into my credit card. I have no clue the reason behind and I dont have the charge account reference as well. I dont see any info under my subscription page. I need to get a refund on this.

Please assist me on this request as i found this as an illegal and unauthorized transaction that required immediate action.

Please contact me if you need further info. Thanks

Angus

This is exactly what happened to me. My card was charged DRI*AVAST Software but I don't have any subscription in my Avast account, nor have any receipt of the transaction on my email.

Need help.

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #100 on: June 22, 2022, 10:49:56 AM »
Hi,

I got charged by "DRI*AVAST SOFTWARE AVAST.COM/ORD IE CNY228.00" into my credit card. I have no clue the reason behind and I dont have the charge account reference as well. I dont see any info under my subscription page. I need to get a refund on this.

Please assist me on this request as i found this as an illegal and unauthorized transaction that required immediate action.

Please contact me if you need further info. Thanks

Angus

This is exactly what happened to me. My card was charged DRI*AVAST Software but I don't have any subscription in my Avast account, nor have any receipt of the transaction on my email.

Need help.

Hi,

You don't seem to have any subscription under the email address used on this forum. Perhaps you used a different email address.

Offline Ian23

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #101 on: June 24, 2022, 03:16:36 PM »
I have tried sending this on chat but finish up going round in circles. Could somebody please help.

"I am severely disabled and use DragonDictate to "chat". This is time-consuming and very slow so suggest you keep this brief. If you have many questions an email address would be useful so that I could reply at my own pace. However, as this seems to be a complete mess I think it would be easier just to agree the refund and get this over with as my very limited time is precious.

When checking my PayPal account today I discovered that I have made a payment  of £78.99 GBP to Digital River Ireland Ltd (paypalcs@digitalriver.com) for DRI*AVAST Software. I have no idea what this is, I did not order it, I do not wish it and I would like an immediate refund. I have no current subscriptions with you. I do not have a product number since I did not order it and have no documentation from avast concerning it . I had avast anti track at one time but cancelled it sometime ago.

Regards,
Ian

Offline jdhcervantes

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #102 on: June 26, 2022, 10:50:25 AM »
Hola,

Me ha pasado lo mismo hace unas semanas y no tengo constancia o recuerdo de estar suscrito o contratar ningún servicio o producto.

Ha sabido algo al final?

Offline Asyn

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #103 on: June 26, 2022, 11:00:30 AM »
Please post English here, else use the forum section for your language.
-> Non-English Zone: https://forum.avast.com/index.php#c7
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #104 on: June 27, 2022, 08:44:10 AM »
I have tried sending this on chat but finish up going round in circles. Could somebody please help.

"I am severely disabled and use DragonDictate to "chat". This is time-consuming and very slow so suggest you keep this brief. If you have many questions an email address would be useful so that I could reply at my own pace. However, as this seems to be a complete mess I think it would be easier just to agree the refund and get this over with as my very limited time is precious.

When checking my PayPal account today I discovered that I have made a payment  of £78.99 GBP to Digital River Ireland Ltd (paypalcs@digitalriver.com) for DRI*AVAST Software. I have no idea what this is, I did not order it, I do not wish it and I would like an immediate refund. I have no current subscriptions with you. I do not have a product number since I did not order it and have no documentation from avast concerning it . I had avast anti track at one time but cancelled it sometime ago.

Regards,
Ian

Hi,

You do not seem to have any subscription under the email address drum****@gmail.com
The closest match is Jane Drum****; email: drum****@googlemail.com - If you know this person perhaps you can check with them.