Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on December 21, 2017, 02:51:06 PM

Title: Version: 17.9.2322
Post by: MartinZ on December 21, 2017, 02:51:06 PM
Hello everyone,
new stable version 17.9.2322 has just been released. This one was mainly focused on bugfixing.
 

What's new:

- Now you can send feedback and bug reports from Settings > About
- Recycle Bin content can now be shredded via Windows contextual menu (Avast Premier only)
- Redesigned Scan & Shields screens in the Protection menu for easier navigation
- Redesigned Avast Passwords UI for easier use
- More detailed status reporting to Windows Security Center in Windows 10 Fall Creators Update
- Nested virtualization support for AMD CPUs
- Better proxy detection by setup and update from Windows settings


Fixed:

- Fixed a problem with white UI (you might see more processes AvastUI.exe now, but that's OK)
- Sensitive Data Shield now works with Windows XP and Vista
- Anti-Phishing Protection in Web Shield now works with Windows XP
- Clicking Scan Details in the Notification Center no longer starts another scan
- Fixed Avast service crash when a license expires
- Fixed performance scan in Performance > Cleanup Premium
- Fixed issue where Behavior Shield sometimes cut off a user’s Internet connection
- False positives can now be reported directly from threat detection warnings (File Shield)
- Fixed boot issue on Windows XP when Virtual PC driver is installed
- Fixed BSOD caused by conflict between DELL percsas3 and Avast Self-defense drivers


How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 17.9.2322
Post by: Be Secure on December 21, 2017, 03:25:25 PM
Just update via GUI and about to restart pc... :)
Update: Avast GUI opening speed not changed and still slow... ??? :(
Can not find "Quick Scan" Tab on gui where to find avast team?
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on December 21, 2017, 03:40:57 PM
Can not find "Quick Scan" Tab on gui where to find avast team?
You can't, it's gone.
Title: Re: NEW Version: 17.9.2322
Post by: Be Secure on December 21, 2017, 03:42:38 PM
Can not find "Quick Scan" Tab on gui where to find avast team?
You can't, it's gone.
What???? :( >:(
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on December 21, 2017, 03:44:13 PM
Can not find "Quick Scan" Tab on gui where to find avast team?
You can't, it's gone.
What???? :( >:(
More here: https://forum.avast.com/index.php?topic=211684.0
Title: Re: NEW Version: 17.9.2322
Post by: Be Secure on December 21, 2017, 03:47:20 PM
Can not find "Quick Scan" Tab on gui where to find avast team?
You can't, it's gone.
What???? :( >:(
More here: https://forum.avast.com/index.php?topic=211684.0
Thanks@Asyn.
Bad move by Avast.... >:(
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on December 21, 2017, 03:53:12 PM
You're welcome.
Title: Re: NEW Version: 17.9.2322
Post by: MartinZ on December 21, 2017, 03:56:03 PM
Can not find "Quick Scan" Tab on gui where to find avast team?
You can't, it's gone.
What???? :( >:(
More here: https://forum.avast.com/index.php?topic=211684.0
Thanks@Asyn.
Bad move by Avast.... >:(

GUI will be faster in January, Quick scan can be configured in custom scans. We selected the most used Scans that are Smart Scan (that is quick) and Full system scan (that is slow but detailed)
Title: Re: NEW Version: 17.9.2322
Post by: Be Secure on December 21, 2017, 03:58:55 PM
Can not find "Quick Scan" Tab on gui where to find avast team?
You can't, it's gone.
What???? :( >:(
More here: https://forum.avast.com/index.php?topic=211684.0
Thanks@Asyn.
Bad move by Avast.... >:(

GUI will be faster in January, Quick scan can be configured in custom scans. We selected the most used Scans that are Smart Scan (that is quick) and Full system scan (that is slow but detailed)
Ok.
Title: Re: NEW Version: 17.9.2322
Post by: NON on December 21, 2017, 04:03:05 PM
Thank you for the new release :)
Title: Re: NEW Version: 17.9.2322
Post by: tiana_katarina on December 21, 2017, 04:23:50 PM
So, on the subject of Quick Scan being gone... I'm still on 17.8.2318, but somehow my GUI has updated already--I have a "Core Shields" section and no longer have access to Quick Scans.

However, I had a regularly scheduled Quick Scan, and that still runs (I saw it do so yesterday). I'm not able to remove it from the schedule, obviously, because there's no more Quick Scans schedule to access. It doesn't appear in the new "Custom Scans" section. How do I fix this? Am I going to have to completely uninstall and reinstall Avast to get rid of it? I'm really not happy about this.
Title: Re: NEW Version: 17.9.2322
Post by: J.Bryl on December 21, 2017, 04:30:19 PM
Thank you for the new release.
I hope you can also put update logs of the new version for AVG.

Title: Re: NEW Version: 17.9.2322
Post by: RejZoR on December 21, 2017, 04:37:28 PM
Congratulations, you just released a new version with ENTIRELY broken tray icon animation which doesn't animate anymore at all. Not that we warned about the bug pretty much on day one of the very first beta or anything...

Tray icon timeline:

- Version 17 released, tray animation re-introduced, but was glitching out
- Took more than half a year to get a fix for it
- Gets absolutely and entirely broken 3 months after the last fix

Have I missed anything? What the hell are you people doing? Seriously.
Title: Re: NEW Version: 17.9.2322
Post by: RejZoR on December 21, 2017, 04:45:47 PM
Also, what's up with the arrangement of icons under "Protection" tab? Why are they arranged vertically instead of horizontally and why are they all messed up as far as order goes?

They should go in order of relevance:
Core Shields, Scans, Virus Chest, Sandbox, Ransomware Shield, Firewall and Real Site

Not the current totally random mess of pad locked icons all mixed up together with other ones, antivirus ones being mixed with everything else... The GUI is constantly riddled with such idiocies. And if it was just once such example, whatever, but it's everywhere on all ends, all the time, making it look like no one even cared where anything is placed. This crap has been around for ages and I keep complaining over it and no F is given. C'mon, all it takes is 5 minutes of work required to have a professional looking, clean interface that oozes placement, predictability and refinement. But nope.  ::)
Title: Re: NEW Version: 17.9.2322
Post by: Nori-chan on December 21, 2017, 05:12:31 PM
Just updated here via the GUI. It looks like it's working normally, except one thing.
It's just here that the Avast icon in the task bar doesn't move anymore when it's scanning something? It's still checked in settings to animate, but it looks like it doesn't work anymore.
Title: Re: NEW Version: 17.9.2322
Post by: Turk2 on December 21, 2017, 05:33:19 PM
The UI interface being super slow to load in icons when first open up the main windows is still happen.. 5 months later
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on December 21, 2017, 05:33:52 PM
This version is bad joke. 17.8 was good but this is like unfinished beta with no benefits over previous version. I still have feeling you must release one new version per month for some reason. What about work on new version longer time and prefer quality over quantity? Still missing statistics btw.

There are some bugs:

1.Outlook 2010: Mail shield no longer scan inserted files to mail ("Scan attachment when attaching" enabled). It scan and block this attachment after i hit send button (Version 17.8 and earlier blocks file immediately). Probalby bug or new feature?

2.Smart scan no longer scan for sensitive data and compatibilty issues even those are checked in options.

3.Self defence not working? In previous version, if i used CCleaner registry cleaner for search problems, it creates some track on selfdef.log (blocked access to Avast registry keys). But now is selfdef.log empty.

4.Full system scan uses only one CPU core.

5.Second AvastUI.exe which is launched after long time from PC start causes minimalize all opened Full screen programs like Games, video players etc.

So i am not sure if i am still protected or not because there are too much bugs.

All tested on 2 independent systems with the same behaviour.  Both Win 7 64 bit, Avast Free clean install.

I'm waiting for an explanation from Avast team. Thank you.
Title: Re: NEW Version: 17.9.2322
Post by: TrueIndian on December 21, 2017, 05:48:23 PM
Best Birthday Gift ever  :) Thanks avast team!
Title: Re: NEW Version: 17.9.2322
Post by: RejZoR on December 21, 2017, 05:49:35 PM
Just updated here via the GUI. It looks like it's working normally, except one thing.
It's just here that the Avast icon in the task bar doesn't move anymore when it's scanning something? It's still checked in settings to animate, but it looks like it doesn't work anymore.

They broke it with very first beta release. We've reported it the same day. They never bothered to fix it despite complaining about it every single bloody beta version during the test cycle. I just can't even...
Title: Re: NEW Version: 17.9.2322
Post by: Tomaso on December 21, 2017, 06:07:12 PM
you might see more processes AvastUI.exe now, but that's OK

Well, this is not OK!:

(https://www.mediafire.com/convkey/e5c0/srxixis0ci92dwv6g.jpg)

Why is this thing suddenly popping up in the middle of my screen, without me having clicked on anything?
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 21, 2017, 06:10:39 PM
So now we have a Beta and a Final version with the same version#
It's OK for things to be broken in the Beta version.
It isn't OK in the Final version.  :o
Title: Re: NEW Version: 17.9.2322
Post by: avadas.de on December 21, 2017, 06:55:15 PM
Updated & working. Thanks!g
Title: Re: NEW Version: 17.9.2322
Post by: chris.. on December 21, 2017, 08:30:20 PM
Quote
Fixed
...
- Clicking Scan Details in the Notification Center no longer starts another scan
...
no fixed anymore for me.

always starts a new scan when clicking on "détails" tab.
Title: Re: NEW Version: 17.9.2322
Post by: beaucap on December 21, 2017, 09:39:39 PM
I received a notice that an update was ready to download. I executed it everything was ok until I used the new cleanup app within the program. I followed the instructions and it did its thing. It restarted and I logged back in to my computer. I went to my passwords to log into another account I had. I hit the website and a loading circle came up and just keep going. I was unable to connect to the web page. I called avast and got nowhere. They were rude at the support center and told me I had to pay them to fix the problem. I explained to them I didn't cause the problem you did. I asked them to just undo the update and I'll start over. I just need my passwords to work that's all. Could you please help

       Thanks beaucap
Title: Re: NEW Version: 17.9.2322
Post by: EmoHobo on December 21, 2017, 11:47:18 PM
I now have two versions of AvastUI.exe running at all times and a third one if I open the application, it used to only be one all the time and two if I opened the application is something causing this second one?

Edit: So I see you mentioned it as a thing now and say it's okay, but why is it okay?  Why does it need to be split off into two processes?
Title: Re: NEW Version: 17.9.2322
Post by: abruptum on December 21, 2017, 11:52:33 PM
I now have two versions of AvastUI.exe running at all times and a third one if I open the application, it used to only be one all the time and two if I opened the application is something causing this second one?
Same here. I don't like this version. It is buggy.
Title: Re: NEW Version: 17.9.2322
Post by: EmoHobo on December 21, 2017, 11:53:21 PM
Yeah another poster mentioned that it may suddenly pop up to the center of the screen as a blank page, that seems alarming.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 21, 2017, 11:55:20 PM
(http://screencast-o-matic.com/screenshots/u/Lh/1513896861423-89506.png)
Title: Re: NEW Version: 17.9.2322
Post by: Rundvleeskroket on December 22, 2017, 01:55:38 AM
GUI will be faster in January, Quick scan can be configured in custom scans. We selected the most used Scans that are Smart Scan (that is quick) and Full system scan (that is slow but detailed)

Smart Scan is most used because Avast made it the only scan available on the main screen. If I wanted another scan, say Full Scan, on the main screen, I can't change it.

This is like having elections, having only one candidate, and then proclaim that most votes went to that candidate. Well duh.
Title: Re: NEW Version: 17.9.2322
Post by: black_coffee on December 22, 2017, 03:57:15 AM
this version seems better and fix the prev 17.8 problems,
windows defender security center now show the avast status,
streaming seems to be normal now
Title: Re: NEW Version: 17.9.2322
Post by: chris.. on December 22, 2017, 07:58:46 AM
I now have two versions of AvastUI.exe running at all times and a third one if I open the application, it used to only be one all the time and two if I opened the application is something causing this second one?
Same here. I don't like this version. It is buggy.

- Fixed a problem with white UI (you might see more processes AvastUI.exe now, but that's OK)
Title: Re: NEW Version: 17.9.2322
Post by: Csicso on December 22, 2017, 11:11:18 AM
you might see more processes AvastUI.exe now, but that's OK

Well, this is not OK!:

(https://www.mediafire.com/convkey/e5c0/srxixis0ci92dwv6g.jpg)

Why is this thing suddenly popping up in the middle of my screen, without me having clicked on anything?

I also have this
Title: Re: NEW Version: 17.9.2322
Post by: mlsto on December 22, 2017, 11:21:54 AM
spam add on crashes outlook 2016 since this update
Title: Re: NEW Version: 17.9.2322
Post by: -midnight on December 22, 2017, 11:34:05 AM
I don't like this new version.  Wish I hadn't up dated. Takes quick scan a long time to scan.
Title: Re: NEW Version: 17.9.2322
Post by: Luca_b94 on December 22, 2017, 12:07:04 PM
So, on the subject of Quick Scan being gone... I'm still on 17.8.2318, but somehow my GUI has updated already--I have a "Core Shields" section and no longer have access to Quick Scans.

However, I had a regularly scheduled Quick Scan, and that still runs (I saw it do so yesterday). I'm not able to remove it from the schedule, obviously, because there's no more Quick Scans schedule to access. It doesn't appear in the new "Custom Scans" section. How do I fix this? Am I going to have to completely uninstall and reinstall Avast to get rid of it? I'm really not happy about this.

Same. It's since November that I have the new GUI for protection and scanning.
Title: Re: NEW Version: 17.9.2322
Post by: Tomaso on December 22, 2017, 12:13:41 PM
you might see more processes AvastUI.exe now, but that's OK

Well, this is not OK!:

(https://www.mediafire.com/convkey/e5c0/srxixis0ci92dwv6g.jpg)

Why is this thing suddenly popping up in the middle of my screen, without me having clicked on anything?

I also have this

Seems that if you allow internet access for AvastUI.exe, the popup doesn't appear.

Now the questions are..
- Why should I grant internet access to this process, which has never needed it before?
- What is Avast actually trying to display in this blank window?
- How was this mysterious white UI bug solved by adding multiple processes of AvastUI.exe, which now has resulted in more memory usage?

This is a very annoying regression, and it needs to be addressed ASAP!
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 22, 2017, 02:38:31 PM
I don't like this new version.  Wish I hadn't up dated. Takes quick scan a long time to scan.
You stated that you aren't using Avast any more ???
Title: Re: NEW Version: 17.9.2322
Post by: Alikhan on December 22, 2017, 02:55:41 PM
Seems that if you allow internet access for AvastUI.exe, the popup doesn't appear.

Now the questions are..
- Why should I grant internet access to this process, which has never needed it before?
- What is Avast actually trying to display in this blank window?
- How was this mysterious white UI bug solved by adding multiple processes of AvastUI.exe, which now has resulted in more memory usage?

This is a very annoying regression, and it needs to be addressed ASAP!

1. The UI has its own update channel now so you are disabling UI updates. On top of that, the internet is used (CEF) to display some features and content of the UI.
2. It's either trying to display the UI content or an ad, hard to tell without you giving more info.
3. The Avast UI now uses some aspects of Chronium if I remember correctly and multiple processes of Avast UI is normal. They processes will stop themselves.
It may be some empty/hidden window. Those processes are being closed after some time, when no response from IPM or there occurs error.


Why are you blocking anti-virus processes? Feel free to create a thread on this because this will get lost in this topic.
Title: Re: NEW Version: 17.9.2322
Post by: silenalex on December 22, 2017, 03:28:42 PM
Just updated here via the GUI. It looks like it's working normally, except one thing.
It's just here that the Avast icon in the task bar doesn't move anymore when it's scanning something? It's still checked in settings to animate, but it looks like it doesn't work anymore.

Same here.
Title: Re: NEW Version: 17.9.2322
Post by: Alikhan on December 22, 2017, 03:29:32 PM
Just updated here via the GUI. It looks like it's working normally, except one thing.
It's just here that the Avast icon in the task bar doesn't move anymore when it's scanning something? It's still checked in settings to animate, but it looks like it doesn't work anymore.

Dame here.

The tray icon not animating is a known bug of this stable release.
Title: Re: NEW Version: 17.9.2322
Post by: -midnight on December 22, 2017, 04:02:47 PM
I don't like this new version.  Wish I hadn't up dated. Takes quick scan a long time to scan.
You stated that you aren't using Avast any more ???
I am using Avast.  I could not find a better one.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 22, 2017, 04:12:57 PM
I don't like this new version.  Wish I hadn't up dated. Takes quick scan a long time to scan.
You stated that you aren't using Avast any more ???
I am using Avast.  I could not find a better one.
Certainly not what you posted yesterday before you deleted all of your posts in that now deleted topic.  :(
Title: Re: NEW Version: 17.9.2322
Post by: Para-Noid on December 22, 2017, 04:40:19 PM
I have been visiting the forums without logging in and remaining silent but.....

1) Removing the quick scan from the scan options is bad idea. I'm sure many users made use of the quick scan.
    I am not one of them. I use the full system scan once a month. Resident shields lessen the need for frequent scans.
2) The GUI as it is now is a headache when it comes to easy navigation. Too many hoops to jump through to get where you want to go.
3) I'm back to getting a bloody splash screen. And I cannot find the setting to shut the blasted splash screen off.
4) The so called smart scan is a farce. Maybe using the old quick scan would make it worthwhile.
5) No back button in the UI for the user to go back one screen. Some users need a "no think" options.
6) Bring back the v7.xxx GUI. That was the best one I've seen and used.
7) Remove targeted scan and replace it with the quick scan. Targeted scan is the same thing as a right click context scan.

edit: additional
Title: Re: NEW Version: 17.9.2322
Post by: Tomaso on December 22, 2017, 04:53:27 PM
The UI has its own update channel now so you are disabling UI updates.

That suits me just fine, I'll manage perfectly fine without any such updates.

--

the internet is used (CEF) to display some features and content of the UI

The UI has always displayed just fine without me allowing internet access to AvastUI.exe, and it still does.

--


It's either trying to display the UI content or an ad, hard to tell without you giving more info.

The screenshot is not of Avast's UI, but a popup that appears out of nowhere, while Avast resides in the system tray.
Previous versions has never behaved like this!

--

Why are you blocking anti-virus processes?

Internet access for AvastUI.exe has never been a requirement in order for Avast to function properly!
The only time this is necessary, is if you want to use it to create a new subscription.
Title: Re: NEW Version: 17.9.2322
Post by: -midnight on December 22, 2017, 04:59:55 PM
I don't like this new version.  Wish I hadn't up dated. Takes quick scan a long time to scan.
You stated that you aren't using Avast any more ???
I am using Avast.  I could not find a better one.
Certainly not what you posted yesterday before you deleted all of your posts in that now deleted topic.  :(

Whatever!!!!!!  Can't you find someone else to pick on?
Title: Re: NEW Version: 17.9.2322
Post by: kenny556 on December 22, 2017, 05:16:28 PM
It’s getting close to 2018 why has no 2018 version been in beta???
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 22, 2017, 05:21:46 PM
It’s getting close to 2018 why has no 2018 version been in beta???
Versions or releases are no longer year based. :)
Title: Re: NEW Version: 17.9.2322
Post by: RejZoR on December 22, 2017, 05:52:38 PM
They are not numbered, but you can expect a major update sometime in beginning of 2018 as usual. No info on what will be new tho...
Title: Re: NEW Version: 17.9.2322
Post by: Erroneus on December 22, 2017, 08:56:35 PM
What a bold move to release such a buggy version up to the holidays. I guess the Avast leadership is either oki with a buggy product for weeks or forcing their developers at work in the holiday.

Smart scan is running. Clicks on Show progress, gets this:

(https://i.imgur.com/pkdFZTE.png)

Can't stop it, but I'm guessing it's done because there is what looks like a completed scan in scan history. Any others scans are not show, gui is stuck at a Smart Scan.

Clicks on Performance -> Cleanup Premium, get this:
(https://i.imgur.com/0FtqlmI.png)

Mkay...

Opens up Windows Defender Security Center and it warns me that the protection service is not running. I'm guessing Avast has killed it, when it updated. Starts the service, but doesn't get any status from Avast, even though release notes mentions it.
Didn't catch a screenshot of if though.

Avast incorrectly flags a file as malware, moved to chest. Tries to send the file for analysis, get this:
(https://i.imgur.com/yJqv5YW.png)

Woav... just woav. My license runs out in two months, you can guess what I'm not going to do.
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on December 22, 2017, 09:38:25 PM
What a bold move to release such a buggy version up to the holidays. I guess the Avast leadership is either oki with a buggy product for weeks or forcing their developers at work in the holiday.

Smart scan is running. Clicks on Show progress, gets this:
<snip image>
<snip>
Avast incorrectly flags a file as malware, moved to chest. Tries to send the file for analysis, get this:
<snip image>

Woav... just woav. My license runs out in two months, you can guess what I'm not going to do.

If that is your intention, ensure that you don't have automatic renewal enabled.
Title: Re: NEW Version: 17.9.2322
Post by: Alikhan on December 22, 2017, 09:46:07 PM
@Erroneus

Have you ran a repair and have you blocked AvastUI from accessing the internet?

Could someone with the UI issues create a thread so it's easier to track?
Title: Re: NEW Version: 17.9.2322
Post by: Erroneus on December 22, 2017, 10:32:17 PM
No block, gonna reboot later to see what that fixes and not fixes.
Title: Re: NEW Version: 17.9.2322
Post by: lou-ann on December 23, 2017, 04:55:13 AM
Hi... could someone help... I can't send emails from my gmail account, it was suggested I temporarily disable avast to see if it fixed the problem. I don't want to do that or even know how to anyway... is there a known issue with new updates affecting gmail? and if so what can I do. Thank you... Lou-ann
Title: Re: NEW Version: 17.9.2322
Post by: mikaelrask on December 23, 2017, 08:42:35 AM
update through the gui went fine as always keep up the good work :D
Title: Re: NEW Version: 17.9.2322
Post by: Erroneus on December 23, 2017, 10:10:33 AM
Cleanup premium still gives a blank screen after reboot.
Sending a file to analysis still fails.
At least the GUI is not stuck on smart-scan.

And don't worry, I would never (anymore) let a advertising company like Avast have my creditcard of file.
Title: Re: NEW Version: 17.9.2322
Post by: Tanmoy on December 23, 2017, 12:24:58 PM
UI still slow loading
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on December 23, 2017, 03:20:01 PM
UI still slow loading
See Reply #7 from Martin.
Title: Re: NEW Version: 17.9.2322
Post by: Glyn2 on December 23, 2017, 03:36:35 PM
Sorry but with the new version breaking outlook,  I've uninstalled Avast and started using Bitdefender.  IF  avast fix the bug then maybe I'll come back.  And to be clear, I run 2 networks with over 50 other users, so its not just me walking away.
Avast, please fix this quickly, to retain customers.

 Bugs in your email protection are kind of a big deal to not be responding to!
Title: Re: NEW Version: 17.9.2322
Post by: bruce_b on December 23, 2017, 05:49:13 PM
Did the update using the full offline installer and so far all seems well. UI opens much faster than last version. Also Avast seems to have added a "Scan with Avast" option to the Recycle Bin (both on XP and Windows 10)   
Title: Re: NEW Version: 17.9.2322
Post by: sterus on December 23, 2017, 06:11:41 PM
New release of AVAST Free 17.9.2322, BLOCK the Outlook 365 opening!!!
FIX Please!!!
Title: Re: NEW Version: 17.9.2322 **NOT STABLE**
Post by: Service27 on December 23, 2017, 06:30:06 PM
You are incorrect in your comment regarding the fact it is stable and working properly. It now causes either crashes or auto disable of the outlook add-in. Many people complaining about it and a fix would be appreciated. I personally see the failure on outlook 2010 and 2013 on 4 different computers. After the update, outlook fails to load the avast add-in. When multiple attempts made to re-enable the add-in, outlook will crash.
Title: Re: NEW Version: 17.9.2322
Post by: cruiser25 on December 23, 2017, 07:38:18 PM
Still no fix to behavior shield turned of sometimes when starting up pc >:(. And I don´t like avast trying to trick me to buy clean up premium when they show a new function in Avast antivirus pro which scans your computer and then want´s you to pay to fix what they call problems. Anyhow I don´t trust such programs could do more damage than good. And I don´t like that the animation of the icon is gone, no big deal but if there is an option to animate it should work.
windows 7 home premium.
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on December 23, 2017, 07:41:58 PM
Still no fix to behavior shield turned of sometimes when starting up pc >:(.
-> https://forum.avast.com/index.php?topic=201143.msg1431155#msg1431155
Title: Re: NEW Version: 17.9.2322
Post by: cruiser25 on December 23, 2017, 10:26:06 PM
Might as well get used to turn it on manually. Seems like they (Avast Team) don´t have a clue what it´s all about.
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on December 23, 2017, 10:53:26 PM
Second AvastUI.exe silenty popup to front, which causes minimalize all fullscreen programs and all active windows is no loger active = cant write to browser etc. until I click on it again. It happens after some time and only once from PC start. Can anyone else confirm this? Thank you.
Title: Re: NEW Version: 17.9.2322
Post by: Evjls on December 23, 2017, 11:41:14 PM
my laptop is short of RAM. In this new version, there is 1 more avastui.exe as expected. However, it uses way too much memory which makes avast no longer one of the lightest AVs on memory usage
I had never problem with playing fifa 18 on my laptop but recently, I got the message of memory full at least twice today
Title: Re: NEW Version: 17.9.2322
Post by: Rundvleeskroket on December 24, 2017, 12:09:06 AM
I agree. I have plenty of memory, but that doesn't mean I like to squander resources. I have two AvastUI.exe processes that add up to over 100 MB of memory footprint. This is with Avast hidden to the system tray, and excluding the Avast service. I'm talking about just the UI. Why would it ever need 100 MB for that?
Title: Re: NEW Version: 17.9.2322
Post by: mv54 on December 24, 2017, 01:21:02 AM
Just updated tray icon no longer works.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 24, 2017, 02:15:03 AM
Just updated tray icon no longer works.
No animation of the tray icon is a known bug.
Those complaining about ram usage should realize that ram not used is actually wasted.
The only time this becomes a problem if more ram is needed that you currently have.
Title: Re: NEW Version: 17.9.2322
Post by: Rundvleeskroket on December 24, 2017, 03:15:53 AM
I have less RAM to allocate to programs that actually use it productively, than a UI for an AV that isn't even visible 99% of the time. It is wasteful and inefficient.

By the way: on a modern OS RAM is never unused very long. It caches everything in the background. So yes, having that space occupied by bloat is annoying and simply unnecessary.

If a developer can actually give a good reason as to why the UI needs 100+ MB, I'm all ears. As it is, it just seems lazy.
Title: Re: NEW Version: 17.9.2322
Post by: Evjls on December 24, 2017, 11:34:35 AM
exactly
since this version, avast has used a significantly more memory, 3% more of my 8Gb of RAM. Unused memory is wasted but it's a problem when there is not enough memory to do daily tasks
if avast uses this 3% to store signatures to speed up the scanning process (like emsisoft), I can accept it but they use it to fix the UI issue, which I don't have any problem except of being too slow to open (I know it would be fixed on January so please do not repeat)
now avast memory usage is quite similar to other AVs
Title: Re: NEW Version: 17.9.2322
Post by: altracker9 on December 24, 2017, 12:06:29 PM
I just updated Avast from v17.8.2318 --> v17.9.2322.
On Windows XP SP3, the new installation created a serious problem in copying JPG files. When copying a *.JPG file, it appeared to be copied, but the file could not be opened (Error: Can't read file header! Unknown file format!). The most serious problem is that neither the original file or the copied file can then be deleted because explorer.exe is still processing the copy. This then causes an additional problem when trying to shut down because WinXP has problems terminating explorer.exe. After rebooting, the original and copied files are both readable, but neither can be copied. This does not occur on all JPG files, but only about 10% of them. I don't know if other file types are effected.

This problem occurred on both my WinXP SP3 PCs. I UNINSTALLED Avast 17.9.2322 and the problem completely disappeared!!
Is this fixable? Are there settings in Avast that could be adjusted to prevent this problem? Or am I stuck with v17.8.2318?

The problem does not seem to be present on Win7x64.
Title: Re: NEW Version: 17.9.2322
Post by: chris.. on December 24, 2017, 12:43:54 PM
I just updated Avast from v17.8.2318 --> v17.9.2322.
On Windows XP SP3, the new installation created a serious problem in copying JPG files. When copying a *.JPG file, it appeared to be copied, but the file could not be opened (Error: Can't read file header! Unknown file format!). The most serious problem is that neither the original file or the copied file can then be deleted because explorer.exe is still processing the copy. This then causes an additional problem when trying to shut down because WinXP has problems terminating explorer.exe. After rebooting, the original and copied files are both readable, but neither can be copied. This does not occur on all JPG files, but only about 10% of them. I don't know if other file types are effected.

This problem occurred on both my WinXP SP3 PCs. I UNINSTALLED Avast 17.9.2322 and the problem completely disappeared!!
Is this fixable? Are there settings in Avast that could be adjusted to prevent this problem? Or am I stuck with v17.8.2318?

The problem does not seem to be present on Win7x64.
Seeing your message, I do not know if it is linked but yesterday I could not attach a JPG file in a forum.
"Error on the attachment"
I will investigate this track with other OS
nb:it was also with Win XP SP3
Title: Re: NEW Version: 17.9.2322
Post by: wce on December 24, 2017, 04:30:42 PM
HI
Problem of instalatin new update the program Premiar.
Instal:
servers.def.vpx
prod-pgm.vpx

after info text: "Unknown error"

Dan
Title: Re: NEW Version: 17.9.2322
Post by: Rundvleeskroket on December 25, 2017, 03:30:36 AM
now avast memory usage is quite similar to other AVs

Being lean was one of the reasons I chose Avast years ago.

Having lots of RAM so this footprint isn't a direct problem is very much a brute force 'solution'. Saying it doesn't matter is fundamentally wrong imo. This implies that Avast coders only need to be as efficient as Avast users are able to afford memory. In that regard 100 MB might as well be 10.000 MB. My system will chug along just fine if that amount of memory was gobbled up by the AV UI. But it would be silly. Just as 100 MB already is silly. For a UI, I mean really...

Again: if there is a good reason, I might not be bothered that much. I'd like to know.
Title: Re: NEW Version: 17.9.2322
Post by: abruptum on December 25, 2017, 11:46:52 AM
Sometimes when I turn on my PC, tray icon is missing, but I can open GUI with desktop shortcut.
Icon is back after reboot.
Avast system tray icon is totally broken in this version.

Title: Re: NEW Version: 17.9.2322
Post by: subaru swift on December 25, 2017, 12:09:07 PM
Yes the taskbar icon does not load auto & has not done now for 2 updates, & now its not moving after this new update when I double click on the desktop icon to load it up. I've uninstalled, repaired etc etc etc but no luck on this pc. w10 pro.
Title: Re: NEW Version: 17.9.2322
Post by: k.filius on December 25, 2017, 02:10:15 PM
Regrettably my previously reported issue on Firefox failing to start without first switching off all shields is still there.

My initial report read as follows:
After installation of this new release, Firefox (52.5.0ers) does not start up any more although remarkably it does appear in the Task Manager's process list (WinXP SP3). Suspending Avast for 10 minutes Firefox does start up successfully, but only after killing firefox.exe from the process list first. Have reinstalled both Avast and Firefox, but without any success.



dis


Hello everyone,
new stable version 17.9.2322 has just been released. This one was mainly focused on bugfixing.
 

What's new:

- Now you can send feedback and bug reports from Settings > About
- Recycle Bin content can now be shredded via Windows contextual menu (Avast Premier only)
- Redesigned Scan & Shields screens in the Protection menu for easier navigation
- Redesigned Avast Passwords UI for easier use
- More detailed status reporting to Windows Security Center in Windows 10 Fall Creators Update
- Nested virtualization support for AMD CPUs
- Better proxy detection by setup and update from Windows settings


Fixed:

- Fixed a problem with white UI (you might see more processes AvastUI.exe now, but that's OK)
- Sensitive Data Shield now works with Windows XP and Vista
- Anti-Phishing Protection in Web Shield now works with Windows XP
- Clicking Scan Details in the Notification Center no longer starts another scan
- Fixed Avast service crash when a license expires
- Fixed performance scan in Performance > Cleanup Premium
- Fixed issue where Behavior Shield sometimes cut off a user’s Internet connection
- False positives can now be reported directly from threat detection warnings (File Shield)
- Fixed boot issue on Windows XP when Virtual PC driver is installed
- Fixed BSOD caused by conflict between DELL percsas3 and Avast Self-defense drivers


How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 17.9.2322
Post by: Glyn2 on December 25, 2017, 04:16:02 PM
Bug fixing,  this version seems to create more problems than ever.
I would suggest that Avast make the previous version available to those that want it, otherwise, I suspect most of us will be disabling the program update options and waiting a few weeks for any new version to be tested properly.

I cant believe that this latest version has been tested sufficiently, prior to launch, its caused too many issues, especially with Outlook FFS.  and then to have no update from Avast?

Alternatives to Avast include Avira, Bitdefender, AVG, to name but 3, all free.   Avast needs to get their act together. I use the free version at home, but I also run 2 networks with many servers and workstations,  and based on this experience, I may start looking elsewhere at renewal time!
Title: Re: NEW Version: 17.9.2322
Post by: GarryW on December 25, 2017, 06:05:40 PM
Since upgrading my desktop pc to this latest version 17.9.2322 of Avast Free Antivirus, I have not been able to open Internet Explorer 11 except by 'Run as Administrator' mode only.

My pc worked perfectly under the old version 17.8.2318.

So to prove to me that the upgrade was the culprit, and that it was not just a problem with my desktop pc.
My Asus Laptop had also requested that I upgrade to the latest version. I did this, after proving that IE11 opened normally first under v17.8.2318 and I now have exactly the same problem on this device.

Both device run Microsoft Windows 10 Home (v1709) and when attempting to open IE11, it tries to open (whirling symbol) then fails to load. But, opens perfectly in administrator mode.
So to me, there can be no doubt that this upgrade caused this issue, and there is no way to downgrade  :(
Title: Re: NEW Version: 17.9.2322
Post by: Dix Huit on December 25, 2017, 09:27:09 PM
Several people have reported that the new version prevents a particular program from running.  I had a problem which is somewhat similar with the now-old version (17.8.2318), which I was able to resolve by doing the following:

- Disable shields (Right-click on orange blob -> Avast shields control -> Disable for 10 minutes)
- Run the program which normally will not start, then close it
- If it ran correctly, re-enable the shields (Right-click -> Avast shields control -> Enable all shields)
- Run the program again (it might work now)

I do not know for sure why this worked for me.  It seems that once the program is able to run correctly once, Avast does less scanning of it subsequently.

I am planning to wait a while before updating to 17.9.2322. ;D
Title: Re: NEW Version: 17.9.2322
Post by: Gianis2 on December 26, 2017, 11:27:46 AM
The new version of avast when i try to open outlook 2016 from office 365 crash the outlook.
Fortuanally the next time i start the outlook 2016 the program disable the avast plugin, otherwise it would costed me several hours to find why the outlook 2016 suddenly start to crash.
Title: Re: NEW Version: 17.9.2322
Post by: Tomaso on December 26, 2017, 02:24:30 PM
Second AvastUI.exe silenty popup to front, which causes minimalize all fullscreen programs and all active windows is no loger active = cant write to browser etc. until I click on it again. It happens after some time and only once from PC start. Can anyone else confirm this? Thank you.

Confirmed:

you might see more processes AvastUI.exe now, but that's OK

Well, this is not OK!:

(https://www.mediafire.com/convkey/e5c0/srxixis0ci92dwv6g.jpg)

Why is this thing suddenly popping up in the middle of my screen, without me having clicked on anything?

https://forum.avast.com/index.php?topic=212195.0/
Title: Re: NEW Version: 17.9.2322
Post by: zony on December 27, 2017, 03:47:32 AM
TEST sytem: windows 10 1709(Updated Sept 2017) x64 pro with kb4054517 update, remove ie and Edge,Defender.stop Windows Firewall.
Frist installed comodo firewall 10.0.2.6420 (hips was off), then installed avast free antivirus 17.9.2321(only use four basic protection functions). restart PC.Completed the start,imported comodo configuration, now hips was on Crazy mode, hips rules: avastsvc.exe  avastui.exe avemupdate.exe aswidsgenta.exe taskhostw.exe TiWorker.exe seted to windows System application.The next morning,power on the computer,"Your license is not valid" did  happen on avast free antivirus.
The configuration file used is in the attachment.

The other system:windows 10 1709(Updated Sept 2017) x86 pro with kb4054517 update, remove ie and Edge,defender.Stop Windows Firewall.Same installed comodo firewall and avast free antivirus 17.9.2321,but comodo hips seted to off.No license expired on avast free antivirus.

After many tests,maybe there is an incompatibility between avast license and hips crazy mode.   
Please help check under the hips configuration what causes the license expired(Modify the file name to cfgx.7z).
Thank you very much! ! !
This morning, when the computer was powered on, both test computers showed that the AVAST(free ver17.9.2322)  license expired without internet connection. Now, I am confused.
Next time I had to test avast separately。
Title: Re: NEW Version: 17.9.2322
Post by: amelin on December 27, 2017, 06:53:43 PM
Absolutly right I confirm. No anti-spam anymore  visible and trying to éadd-in" crashes OUTLOOK 2013". Great job Avast ! Fantastic shit.
Also, by making installation modification suppress for example Anti-Spam and reinstall it, great it complains that defender is  running. Bull shit software is coming up. I have paid now for 3 computers until 2019. Was not a good deal !
Title: Re: NEW Version: 17.9.2322
Post by: Richard596 on December 27, 2017, 07:19:17 PM
Well this new release has just screwed up all 3 of my computers.
I am hoping AVAST will release another version within 24 hours to sort.
In the mean time I've cancelled all my auto renewal subscriptions and will be moving to another supplier if not resolved fast...
Utterly unacceptable...
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 27, 2017, 09:07:32 PM
Well this new release has just screwed up all 3 of my computers.
I am hoping AVAST will release another version within 24 hours to sort.
In the mean time I've cancelled all my auto renewal subscriptions and will be moving to another supplier if not resolved fast...
Utterly unacceptable...
Since you aren't offering any details, we also can't offer any help or advice.  :(
Title: Re: NEW Version: 17.9.2322
Post by: jcwc01 on December 28, 2017, 10:19:34 AM
Glad to have found this thread. After updating to this current version I'm having problems with opening attachments in Outlook 2010. Whenever I click on the attachment to open it, Outlook will crash. OS is Win XP SP3.

First time encountering a serious bug after using Avast for the last 2-3 years.

Wish I could roll back to the previous version. Hope Avast releases a new update soon.
Title: Re: NEW Version: 17.9.2322
Post by: jsaeger on December 28, 2017, 11:16:59 AM
Thanks for this bad update. First, not all services ran, Avast reinstalled, then ran the services. Outlook 365 does not start anymore, it depends on the AVAST plugin. A new installation brought no improvement.  Why do you bring such a bad update among the users. I am annoyed for having paid for this software money. :'(
Title: Re: NEW Version: 17.9.2322
Post by: NSchwender on December 28, 2017, 01:31:00 PM
Second AvastUI.exe silenty popup to front, which causes minimalize all fullscreen programs and all active windows is no loger active = cant write to browser etc. until I click on it again. It happens after some time and only once from PC start. Can anyone else confirm this? Thank you.
The same problem for me. When I'm playing, the second AvastUI.exe causes minimalize all fullscreen games. We hope a fix.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 28, 2017, 02:58:27 PM
Thanks for this bad update. First, not all services ran, Avast reinstalled, then ran the services. Outlook 365 does not start anymore, it depends on the AVAST plugin. A new installation brought no improvement.  Why do you bring such a bad update among the users. I am annoyed for having paid for this software money. :'(
Temporary workaround:https://forum.avast.com/index.php?topic=212056.msg1437965#msg1437965 (https://forum.avast.com/index.php?topic=212056.msg1437965#msg1437965)
Title: Re: NEW Version: 17.9.2322
Post by: lostyourway2 on December 29, 2017, 05:24:03 PM
Why does this keep happening? Warning:
This extension failed to redirect a network request to data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAFElEQVR4XgXAAQ0AAABAMP1L30IDCPwC/o5WcS4AAAAASUVORK5CYII= because Avast redirected it to data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAACklEQVR4nGMAAQAABQABDQottAAAAABJRU5ErkJggg==.

Allow in incognito
 
Allow access to file URLs
 
Enabled
 
Title: Re: NEW Version: 17.9.2322
Post by: g7ckeogh on December 29, 2017, 10:15:07 PM
Fixed a problem with white UI (you might see more processes AvastUI.exe now, but that's OK)

No it's not OK.  One process uses 83.5mb of memory and just sits there doing nothing.    It only kicks in 10mins after reboot.   I have tried a repair several times but to no avail.

Can you undo this "FIX".
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 29, 2017, 10:16:26 PM
Fixed a problem with white UI (you might see more processes AvastUI.exe now, but that's OK)

No it's not OK.  One process uses 83.5mb of memory and just sits there doing nothing.    It only kicks in 10mins after reboot.   I have tried a repair several times but to no avail.

Can you undo this "FIX".
What's kicking in is the root kit scan.
Title: Re: NEW Version: 17.9.2322
Post by: Rundvleeskroket on December 29, 2017, 10:25:51 PM
The UI is doing the scan? What?
Title: Re: NEW Version: 17.9.2322
Post by: g7ckeogh on December 29, 2017, 10:28:55 PM
Many thanks for such a prompt reply, but what is a root scan and can I shut it down.   I tried to kill the process but I get a message "access denied".   It also seems to freeze programmes running in full screen mode.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 29, 2017, 11:56:53 PM
Rootkit scan -
(http://screencast-o-matic.com/screenshots/u/Lh/1514587933694-8660.png)
Title: Re: NEW Version: 17.9.2322
Post by: g7ckeogh on December 30, 2017, 12:08:59 AM
Hi Bob,
Yep I tried that, it had no effect.
I also disabled anti rootkit monitor, this too had no effect.
Both times I rebooted.
Memory usage has now climbed from 83.5mb to 83.7, so it appears to be getting steadily worse.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 30, 2017, 12:29:53 AM
Hi Bob,
Yep I tried that, it had no effect.
I also disabled anti rootkit monitor, this too had no effect.
Both times I rebooted.
Memory usage has now climbed from 83.5mb to 83.7, so it appears to be getting steadily worse.
Certainly not my experience.
(http://screencast-o-matic.com/screenshots/u/Lh/1514590134493-26945.png)
Are you sure you don't have something else running in the background that's forcing Avast to scan
that activity ???
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on December 30, 2017, 12:37:20 AM
Hi Bob,
Yep I tried that, it had no effect.
I also disabled anti rootkit monitor, this too had no effect.
Both times I rebooted.
Memory usage has now climbed from 83.5mb to 83.7, so it appears to be getting steadily worse.

The anti-rootkit scan is likely to have no effect on the avastUI.exe as that is covered by the main avastSvc.exe function.

That said 83MB in the greater scheme of things is really not much on systems with GBs of RAM.

The highest memory hog is my browser, followed by my email program, then by one of my avastUI.exe instances (even more than yours), am I concerned about that not really. RAM is there to be used (and is managed by windows), on this winXP Pro desktop I only have 4GB of RAM, on my win10 Laptop I have 8GB of RAM so even less of a concern on that.

EDIT: typo.
Title: Re: NEW Version: 17.9.2322
Post by: Rundvleeskroket on December 30, 2017, 12:52:06 AM
Explain to me why the UI needs that much memory? Not the service. The UI... I have two copies of AvastUI.exe running that use over 100MB combined. Why? To what end?
Title: Re: NEW Version: 17.9.2322
Post by: g7ckeogh on December 30, 2017, 03:58:03 PM
Thanks David and Bob for trying to help, but I have absolutely nothing new running except Windows, ( and I have all Windows updates disabled) no Browsers no Emails no programmes.    Once again, this new AvastUI.exe has only happened since the new release.    If I reset Avast to factory settings, it disappears for several minutes and then pops back up again.
In the meantime I have had 3 crash to desktops with FSX (Flight Simulator) with out of memory errors, which has never happened before.    I might add C:\FSX is listed in my Avast exclusions.
Is it possible to uninstall this new version and reinstall the previous version of Avast.?, or alternatively how to kill the process.
With kindest regards.
Title: Re: NEW Version: 17.9.2322
Post by: taxshack on December 30, 2017, 04:04:00 PM
Just updated here via the GUI. It looks like it's working normally, except one thing.
It's just here that the Avast icon in the task bar doesn't move anymore when it's scanning something? It's still checked in settings to animate, but it looks like it doesn't work anymore.

They broke it with very first beta release. We've reported it the same day. They never bothered to fix it despite complaining about it every single bloody beta version during the test cycle. I just can't even...

Nevermind the animation because the entire avast icon disappeared from my system tray with this release.  I never had it animated, so I can't comment on that.  But now I can't click the tray and start a manual update.  Instead, I have to open the application, go to settings and then to update.  This is on my Win XP machine.  Haven't tried on my Win 7 yet.
Title: Re: NEW Version: 17.9.2322
Post by: Mnemonic on December 30, 2017, 04:04:59 PM
I noticed that it uses alot of CPU for no reason.
Also therea re 2 Avast Antivirus 32bit running on task manager.
Even when I disable Avast, one of them seems to be still running.

Any fixes for these ?
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on December 30, 2017, 05:41:11 PM
I noticed that it uses alot of CPU for no reason.
Also therea re 2 Avast Antivirus 32bit running on task manager.
Even when I disable Avast, one of them seems to be still running.
<snip>

How do you determine it is for no reason ?
If other elements on your system are active then avast (as an on-access AV scanner) is going to be scanning.

You aren't disabling avast as such, but disabling the Shields, AvastSvc.exe and AvastUI.exe would still be enabled so you can get shield control back.
Title: Re: NEW Version: 17.9.2322
Post by: stoneage10 on December 30, 2017, 06:45:10 PM
почему мне постоянно вылазить сообщение о том чтобы установить дополнение пароли аваст,мне оно нахер ненужно,и не для того я покупал премьер чтобы от него постоянно выскакивали баннеры
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 30, 2017, 07:11:42 PM
@ stoneage10
Please post in english or find your language here:
https://forum.avast.com/index.php?board=21.0
This is a family friendly forum so please watch your language. :)

Title: Re: NEW Version: 17.9.2322
Post by: avastuser79 on December 31, 2017, 12:12:13 AM
I just updated Avast from v17.8.2318 --> v17.9.2322.
On Windows XP SP3, the new installation created a serious problem in copying JPG files.

Seeing your message, I do not know if it is linked but yesterday I could not attach a JPG file in a forum.
"Error on the attachment"
I will investigate this track with other OS
nb:it was also with Win XP SP3


It's not just JPG. I have had problems with JPG, HTM and EXE. Please check this thread:

Avast Free AV Version 17.9.2322 locks up file handles
https://forum.avast.com/index.php?topic=212278.0
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on December 31, 2017, 10:25:05 AM
why do I constantly get out a message about how to install the password avast add-on, it's fucking unnecessary to me, and not for that I bought a premier so that banners constantly jumped from it
-> https://support.avast.com/article/96/ (Add/Remove components)
Title: Re: NEW Version: 17.9.2322
Post by: avragorn on December 31, 2017, 10:53:46 AM
Second AvastUI.exe silenty popup to front, which causes minimalize all fullscreen programs and all active windows is no loger active = cant write to browser etc. until I click on it again. It happens after some time and only once from PC start. Can anyone else confirm this? Thank you.

Same here when I play games on Steam for example. But it doesn't happen only once from PC start, it happens a few times on my PC, depending on how long my PC is still on. But it is clearly the same problem. I hope that the AVAST team will fix it very soon :) The game mode is on, I added the games and I even added Steam.exe too, but the games get minimalized and I go to the Windows desktop ... I noticed it since last monday (december 25th) approximately. Last friday it didn't happen so I thought it automatically got fixed, but yesterday saturday it happened again :(
Thank you very much :)
Title: Re: NEW Version: 17.9.2322
Post by: Mnemonic on December 31, 2017, 05:55:56 PM
I noticed that it uses alot of CPU for no reason.
Also therea re 2 Avast Antivirus 32bit running on task manager.
Even when I disable Avast, one of them seems to be still running.
<snip>

How do you determine it is for no reason ?
If other elements on your system are active then avast (as an on-access AV scanner) is going to be scanning.
You aren't disabling avast as such, but disabling the Shields, AvastSvc.exe and AvastUI.exe would still be enabled so you can get shield control back.


Why would a program use CPU without me telling to do anything ?

Also :

(https://preview.ibb.co/mdvxCG/avast.jpg) (https://ibb.co/dAO66b)
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on December 31, 2017, 06:41:04 PM
Checking for updates, maintenance, etc. There are many reasons activities happen without a users input.
All activity is monitored by your AV. That's what you hired it to do.
Title: Re: NEW Version: 17.9.2322
Post by: Mnemonic on December 31, 2017, 06:59:24 PM
Checking for updates, maintenance, etc. There are many reasons activities happen without a users input.
All activity is monitored by your AV. That's what you hired it to do.

Yeah I kinda get what it does. It just feels like there is more activity since the recent updates. And those 3 seperate Avast Antivirus tasks in the task manager didn't exist before. There used to be only 1.
I'm just trying to figure out why.
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on December 31, 2017, 11:39:35 PM
And those 3 seperate Avast Antivirus tasks in the task manager didn't exist before. There used to be only 1.
I'm just trying to figure out why.
- Fixed a problem with white UI (you might see more processes AvastUI.exe now, but that's OK)
Title: Re: NEW Version: 17.9.2322
Post by: ikedervaals on January 01, 2018, 02:19:23 AM
Congratulations, you just released a new version with ENTIRELY broken tray icon animation which doesn't animate anymore at all. Not that we warned about the bug pretty much on day one of the very first beta or anything...

I thought it was just me, but i also notice that avast does not animate in tray icon anymore, before the program update whenever my laptop boots up in desktop my avast tray icon always move, but now it does even budge  :D
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 01, 2018, 04:11:26 PM
Congratulations, you just released a new version with ENTIRELY broken tray icon animation which doesn't animate anymore at all. Not that we warned about the bug pretty much on day one of the very first beta or anything...

I thought it was just me, but i also notice that avast does not animate in tray icon anymore, before the program update whenever my laptop boots up in desktop my avast tray icon always move, but now it does even budge  :D
A known bug for some time already. Would be nice if they finally fixed this.
Title: Re: NEW Version: 17.9.2322
Post by: yetsammy on January 02, 2018, 12:27:48 AM
Thank God I found Avast, it's the best app ever! I really mean it  ;)
Title: Re: NEW Version: 17.9.2322
Post by: taxshack on January 03, 2018, 01:35:07 AM
I just updated Avast from v17.8.2318 --> v17.9.2322.
On Windows XP SP3, the new installation created a serious problem in copying JPG files. When copying a *.JPG file, it appeared to be copied, but the file could not be opened (Error: Can't read file header! Unknown file format!). The most serious problem is that neither the original file or the copied file can then be deleted because explorer.exe is still processing the copy. This then causes an additional problem when trying to shut down because WinXP has problems terminating explorer.exe. After rebooting, the original and copied files are both readable, but neither can be copied. This does not occur on all JPG files, but only about 10% of them. I don't know if other file types are effected.

This problem occurred on both my WinXP SP3 PCs. I UNINSTALLED Avast 17.9.2322 and the problem completely disappeared!!
Is this fixable? Are there settings in Avast that could be adjusted to prevent this problem? Or am I stuck with v17.8.2318?

The problem does not seem to be present on Win7x64.
Seeing your message, I do not know if it is linked but yesterday I could not attach a JPG file in a forum.
"Error on the attachment"
I will investigate this track with other OS
nb:it was also with Win XP SP3

In addition to my post that the system tray icon is missing on my WinXPSP3 machine (not just not animated), I also concur with this problem.  Yes, it appears this version is interfering with windows copy, as I get the message "Copying. . . .  Windows currently working with file Wait to finish or close it".  Two different instances of this: 1) right after completed copy and I try to rename or delete either file and 2) When attaching a file to an Outlook message, the attach hangs.  As Altracker8 said, you cannot Shut Down computer (will get the Copying. . ." message), so you have to simply power off.  Reverted back to old Free version and problem disappears.

For awhile now, I dread whenever I see there's a program update available.  I say to myself, Precious, do you really want to go through with this?  Do you have an old version saved, along with the Clear program?
Title: Re: NEW Version: 17.9.2322
Post by: MartinZ on January 03, 2018, 09:14:05 AM
The UI interface being super slow to load in icons when first open up the main windows is still happen.. 5 months later

We focus on the loading speed in Jan/Feb so it loads faster soon.
Title: Re: NEW Version: 17.9.2322
Post by: MartinZ on January 03, 2018, 09:18:47 AM
I now have two versions of AvastUI.exe running at all times and a third one if I open the application, it used to only be one all the time and two if I opened the application is something causing this second one?

Edit: So I see you mentioned it as a thing now and say it's okay, but why is it okay?  Why does it need to be split off into two processes?

Because there is a bug in Chromium that caused the UI to crash on slower CPUs. So it's safer to have specific process for each window. But after PC start you should have just one AvastUI.exe running.
Title: Re: NEW Version: 17.9.2322
Post by: MartinZ on January 03, 2018, 09:24:49 AM
Sorry but with the new version breaking outlook,  I've uninstalled Avast and started using Bitdefender.  IF  avast fix the bug then maybe I'll come back.  And to be clear, I run 2 networks with over 50 other users, so its not just me walking away.
Avast, please fix this quickly, to retain customers.

 Bugs in your email protection are kind of a big deal to not be responding to!

Sorry for the trouble, it's fixed now.
Title: Re: NEW Version: 17.9.2322
Post by: abruptum on January 03, 2018, 12:37:21 PM
Because there is a bug in Chromium that caused the UI to crash on slower CPUs. So it's safer to have specific process for each window. But after PC start you should have just one AvastUI.exe running.
I see two AvastUI.exe constantly running. Second process is not gone after PC start.
Why do you even use Chromium ? It is a known memory hog.
This version is so bad that for the first time in the past 3 or 4 years, I was checking your competition.
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on January 03, 2018, 01:36:51 PM
Why do you even use Chromium ? It is a known memory hog.
+1
Title: Re: NEW Version: 17.9.2322
Post by: thehod on January 03, 2018, 11:05:36 PM
Avast Free AV 17.9.2322 has moved a file to the Virus Chest. I need to restore it but the drop-down arrow that should give me the option to restore is not working. It 'quivers' when the mouse hovers over it (the arrow) but nothing happens.

BTW, first attempt at asking a question - hope I got it right / sorry if not...! :P
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 03, 2018, 11:17:58 PM
Avast Free AV 17.9.2322 has moved a file to the Virus Chest. I need to restore it but the drop-down arrow that should give me the option to restore is not working. It 'quivers' when the mouse hovers over it (the arrow) but nothing happens.
snip>

How are you trying to access the Virus Chest (via the Avast User Interface or directly from the avast tray icon) ?

I'm able to access the Virus Chest (by either method above), select one of my test files, and the drop down options are displayed.
Title: Re: NEW Version: 17.9.2322
Post by: Luca_b94 on January 04, 2018, 01:26:28 PM
Because there is a bug in Chromium that caused the UI to crash on slower CPUs. So it's safer to have specific process for each window. But after PC start you should have just one AvastUI.exe running.

I see two AvastUI.exe constantly running. Second process is not gone after PC start.
Why do you even use Chromium ? It is a known memory hog.
This version is so bad that for the first time in the past 3 or 4 years, I was checking your competition.

Same problem.
After about 15 minutes from the start of the PC appears the second process that consumes about 83.250kb of ram (Windows 7 64bit). And it stays as long as I do not turn off the pc
Title: Re: NEW Version: 17.9.2322
Post by: Rundvleeskroket on January 04, 2018, 01:47:18 PM
Me three. Two processes. 17MB and 83MB. Making 100MB or so. For a UI... smh.

Sometimes the 83MB process goes away, but often it just sits there.
Title: Re: NEW Version: 17.9.2322
Post by: thehod on January 04, 2018, 07:16:20 PM
Avast Free AV 17.9.2322 has moved a file to the Virus Chest. I need to restore it but the drop-down arrow that should give me the option to restore is not working. It 'quivers' when the mouse hovers over it (the arrow) but nothing happens.
snip>

How are you trying to access the Virus Chest (via the Avast User Interface or directly from the avast tray icon) ?

I'm able to access the Virus Chest (by either method above), select one of my test files, and the drop down options are displayed.


How strange - tried it again today and the options pop-up now appears! Managed to restore the needed file. Thanks for your reply. 

By the by, I don't have a tray icon for Avast, but I think I can do all I need to from the main Avast UI.  If some things might be easier to get to from a tray icon, how can I get one? Settings > General > Show Avast tray icon is checked, but icon not present. Thanks.
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 04, 2018, 09:10:48 PM
You're welcome.

The avast tray icon should be enabled as part of the installation.  Do you have any other security based programs that might block new start-up entries ?

You could try an Avast Repair > Control Panel > Programs and Features > Avast Antivirus > Change - from the next window select Repair.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 05, 2018, 11:01:56 PM

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on January 06, 2018, 02:02:40 PM
Second AvastUI.exe is no longer executed and autominimalizing is gone. Thanks for fix.
Title: Re: NEW Version: 17.9.2322
Post by: thehod on January 06, 2018, 05:30:15 PM
(re:- no icon in systray problem)

to DavidR - Repair fixed it, icon now in systray.
to bob3160 - useful link; not now needed, but I have saved it 'just in case!'.
Thank you both for your quick and helpful replies  :D
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 06, 2018, 06:20:09 PM
(re:- no icon in systray problem)

to DavidR - Repair fixed it, icon now in systray.
to bob3160 - useful link; not now needed, but I have saved it 'just in case!'.
Thank you both for your quick and helpful replies  :D

No problem, glad I could help.
Title: Re: NEW Version: 17.9.2322
Post by: Luca_b94 on January 06, 2018, 06:30:33 PM
Second AvastUI.exe is no longer executed and autominimalizing is gone. Thanks for fix.

True! But I did not download any updates. Has something changed with virus definition updates or straming update?
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 06, 2018, 06:33:40 PM
Second AvastUI.exe is no longer executed and autominimalizing is gone. Thanks for fix.

True! But I did not download any updates. Has something changed with virus definition updates or straming update?

Micro updates can be delivered outside of a full program update.  The Virus Definitions update can have engine updates.
Title: Re: NEW Version: 17.9.2322
Post by: SimmonsTheMad33 on January 08, 2018, 05:22:02 PM
Ive noticed since updating to 2322 that the Avast Settings Backup program is crashing during Windows Startup. Other than this and the amoeba no longer animating, all's good. And yes, did run an Avast repair.

Code: [Select]
Description
Faulting Application Path: C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: backup.exe
Application Version: 17.5.0.156
Application Timestamp: 595a2df0
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.16299.15
Fault Module Timestamp: 2cd1ce3d
Exception Code: e06d7363
Exception Offset: 001008b2
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
Additional Information 1: e86a
Additional Information 2: e86af5cd587580d4707acf41aaf6ae7b
Additional Information 3: 1044
Additional Information 4: 1044cd29f987688eaaa269f102b3ead3
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on January 08, 2018, 05:29:46 PM
Ive noticed since updating to 2322 that the Avast Settings Backup program is crashing during Windows Startup. Other than this and the amoeba no longer animating, all's good. And yes, did run an Avast repair.

Code: [Select]
Description
Faulting Application Path: C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: backup.exe
Application Version: 17.5.0.156
Application Timestamp: 595a2df0
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.16299.15
Fault Module Timestamp: 2cd1ce3d
Exception Code: e06d7363
Exception Offset: 001008b2
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
Additional Information 1: e86a
Additional Information 2: e86af5cd587580d4707acf41aaf6ae7b
Additional Information 3: 1044
Additional Information 4: 1044cd29f987688eaaa269f102b3ead3

backup.exe and asscociated task was removed long time ago. It is only leftover. You can remove it by hand (you need also delete task in task manager) or use Avastclear and do clean install.
Title: Re: NEW Version: 17.9.2322
Post by: SimmonsTheMad33 on January 08, 2018, 05:34:03 PM

backup.exe and asscociated task was removed long time ago. It is only leftover. You can remove it by hand (you need also delete task in task manager) or use Avastclear and do clean install.

Funny then that it only now decided to start showing up. Will do.

Edit - Deleted the Avast Settings Backup task from Task Sceduler and deleted the Backup.exe file from the aforementioned directory. Heres to it bugging off now =D

No longer seeing it crash on startup, cause it doesnt exist AHAHAHAHA

TY
Title: Re: NEW Version: 17.9.2322
Post by: gatocan2066 on January 11, 2018, 03:14:09 AM
Someone knows what happens with the animation of Avast free 17.9.2322, Today update and everything works fine except the animation of the avast logo in the system bar.

The pc is a professional Windows 64 64bit. Everything works less the animation.

And one question, in the intelligent analysis that analyzes the network's virus and performance, you can remove it from performance. I see that it leads to buy the cleanup but as I do not want that it would only be virus and network nothing else.

Greetings.
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on January 11, 2018, 05:00:09 AM
Someone knows what happens with the animation of Avast free 17.9.2322, Today update and everything works fine except the animation of the avast logo in the system bar.
It's a known bug.
Title: Re: NEW Version: 17.9.2322
Post by: Riley7 on January 11, 2018, 08:34:25 AM
I got updated to this Avast free version sometime today even though ask before was selected. I had been several versions behind. Also did Windows updates. I run Win 7x64 ultimate on an old PC with a core2 duo processor and 8gb ram.
I usually do a right click file or folder scan multiple times daily. I noticed it has stopped working this evening. I get a system busy for a few seconds, then nothing, no popup scan window. I can open the GUI and view the report and it looks like it has scanned. I dont have the time or patience to be checking this all the time.

I ran a repair and it did not help.  Anyone else have this problem?  Solution?

This is a huge issue for me! If I cannot find a solution soon, I will have to look at another antivirus program.

Thanks
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 11, 2018, 01:00:40 PM
I got updated to this Avast free version sometime today even though ask before was selected. I had been several versions behind. Also did Windows updates. I run Win 7x64 ultimate on an old PC with a core2 duo processor and 8gb ram.
I usually do a right click file or folder scan multiple times daily. I noticed it has stopped working this evening. I get a system busy for a few seconds, then nothing, no popup scan window. I can open the GUI and view the report and it looks like it has scanned. I dont have the time or patience to be checking this all the time.

I ran a repair and it did not help.  Anyone else have this problem?  Solution?

This is a huge issue for me! If I cannot find a solution soon, I will have to look at another antivirus program.

Thanks
I don't have that problem on my system. Just wondering why you use that function so often ???
Avast would automatically scan any file you access and if it finds anything, would take the appropriate action.
You could try a Clean Install of Avast:
https://goo.gl/4Ptzkf
Title: Re: NEW Version: 17.9.2322
Post by: Riley7 on January 12, 2018, 05:33:22 PM
I use that scan often to check downloaded compressed files. Avast does not see problems when downloaded. Running a manual scan will catch anything before unpacking them.

I want to do a clean install. Being as my system is older, what shields or components can I omit while still being protected? 
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 12, 2018, 05:56:51 PM
I use that scan often to check downloaded compressed files. Avast does not see problems when downloaded. Running a manual scan will catch anything before unpacking them.

As far as I'm aware the default setting on the Web Shield is to scan all packers.
Title: Re: NEW Version: 17.9.2322
Post by: Riley7 on January 12, 2018, 06:31:37 PM
Mine is set to default and it does not see some problems. I am used to doing it this way, I just need to get the right click scan working properly.
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 12, 2018, 07:10:42 PM
Mine is set to default and it does not see some problems. I am used to doing it this way, I just need to get the right click scan working properly.

Don't forget when you unpack a zip the File System Shield as the on-access scanner should also scan the contents.
Title: Re: NEW Version: 17.9.2322
Post by: Riley7 on January 12, 2018, 07:38:20 PM
I want to do a clean install. Being as my system is older (core2 duo), what shields or components can I omit to improve performance, while still being protected?
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 12, 2018, 09:22:11 PM
I want to do a clean install. Being as my system is older (core2 duo), what shields or components can I omit to improve performance, while still being protected?

As you can see I also have a Core32Duo CPU and I have never omitted a Shield in relation to performance, I omit Shields that I don't need/want.
I have a minimal installation with the File/Mail/Web/Behaviour Shields also the Wi-Fi Inspector and Software Updater

EDIT: Typo
Title: Re: NEW Version: 17.9.2322
Post by: Rundvleeskroket on January 12, 2018, 10:50:27 PM
Core3Duo??
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 12, 2018, 11:37:03 PM
Core3Duo??

Touch typing with boxing gloves on :)
Title: Re: NEW Version: 17.9.2322
Post by: =Snake= on January 16, 2018, 08:52:48 PM
Core3Duo??
Seemed to me, that the '3' was striked thru.
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 16, 2018, 09:26:00 PM
Core3Duo??
Seemed to me, that the '3' was striked thru.

It was after the correction.
Title: Re: NEW Version: 17.9.2322
Post by: Dix Huit on January 16, 2018, 11:59:24 PM
I want to do a clean install. Being as my system is older (core2 duo), what shields or components can I omit to improve performance, while still being protected?

If you only use webmail, you can omit the Mail Shield.  But with 8GB of RAM (stated above), I don't think you will have any trouble even with the fullest of installations.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 17, 2018, 08:29:52 AM
I want to do a clean install. Being as my system is older (core2 duo), what shields or components can I omit to improve performance, while still being protected?

If you only use webmail, you can omit the Mail Shield.  But with 8GB of RAM (stated above), I don't think you will have any trouble even with the fullest of installations.
Even if you only use web mail. the mail shield still gives you some phishing protection.
Title: Re: NEW Version: 17.9.2322
Post by: jhammitt on January 18, 2018, 04:28:26 PM
Howdy, y'all .... my problem and system seem more basic than other posts in this topic. I did "restore defaults" to get rid of my old custom scans, used the full etc. scans that are on the UI, and, no matter what I do, the Windows 10 (1709 x64) system DOES NOT SHUT DOWN after scan. My scans run at 3am, and should shut down my machines afterward. Avast version 17.9.2322 build 17.9.3761.278.

Thanks for your help!
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on January 19, 2018, 05:26:44 AM
It's a known bug.
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on January 19, 2018, 06:10:57 PM
Second AvastUI.exe is no longer executed and autominimalizing is gone. Thanks for fix.
It is back, second AvastUI.exe is executed again like before but this happens now very early from Windows start. This is not solution, it still silenty popup to front which cause minimalize everything.

When is this second AvastUI.exe executed, it eats 125MB of my RAM, then drop it to 82MB. So 82 MB of my RAM is only used for fix white UI bug? I never seen white UI anyway.

Don't forget some users has old computers and this can be big problem.
Title: Re: NEW Version: 17.9.2322
Post by: Luca_b94 on January 22, 2018, 12:26:29 AM
Second AvastUI.exe is no longer executed and autominimalizing is gone. Thanks for fix.

True! But I did not download any updates. Has something changed with virus definition updates or straming update?

The problem of the process is back.
Title: Re: NEW Version: 17.9.2322
Post by: champted on January 22, 2018, 04:36:05 AM
Howdy, y'all .... my problem and system seem more basic than other posts in this topic. I did "restore defaults" to get rid of my old custom scans, used the full etc. scans that are on the UI, and, no matter what I do, the Windows 10 (1709 x64) system DOES NOT SHUT DOWN after scan. My scans run at 3am, and should shut down my machines afterward. Avast version 17.9.2322 build 17.9.3761.278.

Thanks for your help!

I'm having the same problem, which did not occur until the latest update.  As far as I can tell, I do not have any processes running that would keep Avast from shutting the computer down.  This is on three different PCs, one with Win10 Pro v.1709, one with Win10 Pro v.1703, and one with Win10 Home v.1709.

It's a known bug.

Is there a link to a list of known bugs that I can look at?  I haven't been able to find one.
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on January 22, 2018, 04:45:39 AM
Is there a link to a list of known bugs that I can look at?
Nope. :(
Title: Re: NEW Version: 17.9.2322
Post by: champted on January 23, 2018, 02:40:02 AM
Is there a link to a list of known bugs that I can look at?
Nope. :(

Asyn, thank you for the information.  When is Avast planning to have the bug fixed?  Is there some other forum in which I should be asking these questions?
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on January 23, 2018, 05:10:29 AM
1. Asyn, thank you for the information.
2. When is Avast planning to have the bug fixed?
1. You're welcome.
2. Something for the devs to answer...
Title: Re: NEW Version: 17.9.2322
Post by: =Snake= on January 23, 2018, 10:29:31 AM
A list of known and still not fixed bugs would be really fine, bu who can and will make it?
 ;)
=Snake=
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on January 23, 2018, 10:32:30 AM
A list of known and still not fixed bugs would be really fine, bu who can and will make it?
In fact, there is such a list, but it is only available for the Avast staff.
Title: Re: NEW Version: 17.9.2322
Post by: =Snake= on January 23, 2018, 11:10:54 AM
A list of known and still not fixed bugs would be really fine, bu who can and will make it?
In fact, there is such a list, but it is only available for the Avast staff.
So sorry.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 23, 2018, 12:12:26 PM
A list of known and still not fixed bugs would be really fine, bu who can and will make it?
In fact, there is such a list, but it is only available for the Avast staff.
So sorry.
Nothing to be sorry for. They are the ones that need to fix what ever problems currently exist.
Those problems will also vary from user to user depending on their individual setups.

Title: Re: NEW Version: 17.9.2322
Post by: =Snake= on January 23, 2018, 12:15:46 PM
A list of known and still not fixed bugs would be really fine, bu who can and will make it?
In fact, there is such a list, but it is only available for the Avast staff.
So sorry.
Nothing to be sorry for. They are the ones that need to fix what ever problems currently exist.
Those problems will also vary from user to user depending on their individual setups.
Sorry for not knowing, if that or another bug is still fixed. Ever asking ...
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 23, 2018, 04:58:20 PM
A list of known and still not fixed bugs would be really fine, bu who can and will make it?
In fact, there is such a list, but it is only available for the Avast staff.
So sorry.
Nothing to be sorry for. They are the ones that need to fix what ever problems currently exist.
Those problems will also vary from user to user depending on their individual setups.

Personally I feel that outstanding bugs should be known, how else are beta testers to know what the hell is going on.  This is just one of the reasons why I have stopped beta testing, you never know from one to the next what you are going to test.
Title: Re: NEW Version: 17.9.2322
Post by: =Snake= on January 23, 2018, 05:24:54 PM
A list of known and still not fixed bugs would be really fine, bu who can and will make it?
In fact, there is such a list, but it is only available for the Avast staff.
So sorry.
Nothing to be sorry for. They are the ones that need to fix what ever problems currently exist.
Those problems will also vary from user to user depending on their individual setups.

Personally I feel that outstanding bugs should be known, how else are beta testers to know what the hell is going on.  This is just one of the reasons why I have stopped beta testing, you never know from one to the next what you are going to test.
That's what I meant and I stopped it, too.
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on January 23, 2018, 07:15:37 PM
Driver updater is back. The most dangerous part of this program! Although is not installed by default, is offered trough Avast UI and cannot be removed from UI in components.
Why is driver updater part of Antivirus program? Installing wrong driver may cause PC not work anymore so in that case is worse then malware.

Unexperienced users will install it, they will say why not if my PC will be more stable (confusing title). That is completely wrong.

Please remove this thing from Antivirus also with safeprice plugin and other crap. Thank you!
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 23, 2018, 07:24:01 PM
Driver updater is back. The most dangerous part of this program! Although is not installed by default, is offered trough Avast UI and cannot be removed from UI in components.
Why is driver updater part of Antivirus program? Installing wrong driver may cause PC not work anymore so in that case is worse then malware.

Unexperienced users will install it, they will say why not if my PC will be more stable (confusing title). That is completely wrong.

Please remove this thing from Antivirus also with safeprice plugin and other crap. Thank you!
Driver updater has been there for a while already. Uninstall it via Programs and Features if you opt to try it.
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on January 23, 2018, 07:28:52 PM
Driver updater is back. The most dangerous part of this program! Although is not installed by default, is offered trough Avast UI and cannot be removed from UI in components.
Why is driver updater part of Antivirus program? Installing wrong driver may cause PC not work anymore so in that case is worse then malware.

Unexperienced users will install it, they will say why not if my PC will be more stable (confusing title). That is completely wrong.

Please remove this thing from Antivirus also with safeprice plugin and other crap. Thank you!
Driver updater has been there for a while already. Uninstall it via Programs and Features if you opt to try it.
I have not installed this thing in my PC. If you have installed driver updater, you will have it untill you uninstall and you cannot know if is still offered by Avast or not. This thing appeared first time some months ago and was removed during one day. But now is back.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 23, 2018, 07:31:47 PM
I've never seen it removed from when it was first introduced.
I've complained about it but, ultimately it's Avast's decision.
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on January 23, 2018, 07:36:34 PM
I've never seen it removed from when it was first introduced.
I've complained about it but, ultimately it's Avast's decision.
Because you installed this thing. I also do clean install each time new version arrive and until today there was no driver updater.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 23, 2018, 07:39:04 PM
I've never seen it removed from when it was first introduced.
I've complained about it but, ultimately it's Avast's decision.
Because you installed this thing. I also do clean install each time new version arrive and until today there was no driver updater.
No, I never installed it. I complained about it since it was clearly a payed product but wasn't marked as such.
(https://screencast-o-matic.com/screenshots/u/Lh/1516732723274-97798.png)
Title: Re: NEW Version: 17.9.2322
Post by: bruce_b on January 24, 2018, 09:30:34 PM
When ever I install any program, I usually select "Custom Install" .. That way you can select what you want or need and stop dumb things like creating a new desktop icon when I already have one. Or in some programs making sure "Bundleware" does not get installed.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 24, 2018, 09:41:21 PM
When ever I install any program, I usually select "Custom Install" .. That way you can select what you want or need and stop dumb things like creating a new desktop icon when I already have one. Or in some programs making sure "Bundleware" does not get installed.
You can't unselect this Component. It isn't listed in the items to unselect.  :(
Technically, it doesn't install unless you select it in the listed Components. It's listed under Performance once you finish installing Avast.
Title: Re: NEW Version: 17.9.2322
Post by: bruce_b on January 24, 2018, 09:50:58 PM
Yes, it is listed under Performance like you said. But I just checked it and it shows an option there to "Install Now" ... So it is not installed at this time. 
(https://lh3.googleusercontent.com/BNtS_Y5Fvdn17xMvEZjyhXdXkui3SEOHqRUH7ZqRIrd95IWEHXHnDv3B2oXS8LxkasXwp7IUaoATtbfgBFlWdljCodD9z3eShFjUt_3XQnxpqHneUG1nX2QaU-5009spMUuDOl7KfaG0gXTFx9zHoQJcOsy9ZoNDjG2lUznvN6DquOV01KS9-pDwKQj081OZ6ffThjCpLx8S23_wy2VT1ek4EQCU0JmrFf57IVApIw2fBzecq5Hafj2n9DDYCfF6eHAAl4tG3oZ41MNb-KKxklfwX0DMucgnKCEg1s5f8_Tayd7Hdtp0QdJjytpXNI9IGkd84EaLbzgeq-KTMNTY_JatwSTvLpzbmiIacUVwuyGRHB2ur_UiOh1V8-O6Qxd0pMu-F6O0IpZSG1OkvYcWKe-8L91dQcgi-sWzJErD4_QYcdMdC5Op3oiUOO-uGT_xZPj8F-ztRE4vl7h3bE5TFiyOQHZUaiuWttmHze6wh4CKBXZsu0w6rUUl0UpMjvzs_QDLvuxzC_y3_8UaejrXWEnRanNEM54zUCzJ2TOHkPv1pbbsyQrPV1xMwLH43o88O6cX0rXro6d6gNeaneJk5MBC7r55t9UzEsT67J4=w934-h525-no)
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 24, 2018, 09:53:01 PM
I think that's what I said. :)
I also said that you can't unselect this item in a custom install since it is nowhere to be found.
It only shows up after the install is finished.
It also isn't marked with the red lock to indicate a paid item even after you've checked it out.  :(
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 24, 2018, 09:55:45 PM
When ever I install any program, I usually select "Custom Install" .. That way you can select what you want or need and stop dumb things like creating a new desktop icon when I already have one. Or in some programs making sure "Bundleware" does not get installed.


You can't deselect what isn't on the list of components during the installation and there are many of those. Such as the components in paid versions of avast.

The point being what is this here for, essentially in the hope that a user will be persuaded to click it and perhaps buy it.  My concern is any element there being used as bait in any scan you might run (Smart Scan), cleanup being another.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 24, 2018, 09:58:30 PM
Downloading and partially installing all these items also takes time to accomplish.
Probably also takes additional time when the system boots.


Title: Re: NEW Version: 17.9.2322
Post by: bruce_b on January 24, 2018, 09:58:47 PM
It does not say if you need to buy it and I will not click on the Install button to see if that is the case. And even if certain items can not be deselected, I still think a custom installation is always the best choice (except for users that have no idea what to choose or not choose)
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 24, 2018, 10:00:33 PM
It does not say if you need to buy it and I will not click on the Install button to see if that is the case. And even if certain items can not be deselected, I still think a custom installation is always the best choice (except for users that have no idea what to choose or not choose)
If you've ever watched any of the many videos I've posted, all of them show the use of Custom Install. :)
I do that for all installs and always have Unchecky running in the background. :)
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on January 24, 2018, 10:07:45 PM
It does not say if you need to buy it and I will not click on the Install button to see if that is the case. And even if certain items can not be deselected, I still think a custom installation is always the best choice (except for users that have no idea what to choose or not choose)

It doesn't install immediately and you can back out of it if you do start. 
What you do get is a whole slew of a end user license agreement to view and agree to.

My guess when you first attempt to use it then you would get the payment page.
Title: Re: NEW Version: 17.9.2322
Post by: fcady on January 27, 2018, 10:02:54 PM
Avast 17.9.2322 hangs up at 41% scanning browser add ons.  What to do?
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on January 31, 2018, 11:20:41 PM
Today after my PC start, Avast showed me popup where he thanks me i installed Avast. I didnt installed anything, my Avast is already installed. Then another popup appeared - Upgrade your product where was no button to stay with free version. Only way disagree with upgrade was close this window by clicking X. What is this? What is wrong with this product? Why avast force me to upgrade? I dont want it.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 31, 2018, 11:38:37 PM
Today after my PC start, Avast showed me popup where he thanks me i installed Avast. I didnt installed anything, my Avast is already installed. Then another popup appeared - Upgrade your product where was no button to stay with free version. Only way disagree with upgrade was close this window by clicking X. What is this? What is wrong with this product? Why avast force me to upgrade? I dont want it.
You don't have to upgrade.
You already said NO and are staying with the free version when you closed that window.
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on January 31, 2018, 11:53:07 PM
Today after my PC start, Avast showed me popup where he thanks me i installed Avast. I didnt installed anything, my Avast is already installed. Then another popup appeared - Upgrade your product where was no button to stay with free version. Only way disagree with upgrade was close this window by clicking X. What is this? What is wrong with this product? Why avast force me to upgrade? I dont want it.
You don't have to upgrade.
You already said NO and are staying with the free version when you closed that window.
Strange think is, where i click FREE VERSION, another popup is opened "continue upgrade". If i close this window, first poup stay, and again when i click FREE continue upgrade appeared. Only way is closing all by X.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on January 31, 2018, 11:55:25 PM
To be sure, Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on February 01, 2018, 12:04:55 AM
There is nothing for fix, after PC restart no more pop up. But this not first time i saw popup saying thank for installing avast when was already installed.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on February 01, 2018, 12:31:55 AM
There is nothing for fix, after PC restart no more pop up. But this not first time i saw popup saying thank for installing avast when was already installed.
Next time, post a screenshot of the popups in question.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on February 01, 2018, 12:38:30 AM
Is this the popup you are talking about ???
https://forum.avast.com/index.php?topic=204972.msg1430564#msg1430564 (https://forum.avast.com/index.php?topic=204972.msg1430564#msg1430564)
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on February 01, 2018, 12:52:10 AM
Is this the popup you are talking about ???
https://forum.avast.com/index.php?topic=204972.msg1430564#msg1430564 (https://forum.avast.com/index.php?topic=204972.msg1430564#msg1430564)
Yes and when i clicked Free, upgrade popup appeared as i told before.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on February 01, 2018, 01:12:13 AM
Is this the popup you are talking about ???
https://forum.avast.com/index.php?topic=204972.msg1430564#msg1430564 (https://forum.avast.com/index.php?topic=204972.msg1430564#msg1430564)
Yes and when i clicked Free, upgrade popup appeared as i told before.
Then simply close the second popup by selecting the X in the upper right corner.
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on February 01, 2018, 01:21:51 AM
Of course, but i need to know why time to time appear popup thank you for installing avast, select version and etc.

Also second AvastUI.exe is again removed. Maybe that microupdate caused this?
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on February 01, 2018, 01:42:59 AM
Of course, but i need to know why time to time appear popup thank you for installing avast, select version and etc.

It appears to happen periodically and is usually followed by an offer for the Avast Internet Security version.

However, I have only seen it once when my avast free was coming up to 12 days before auto renewal.
Title: Re: NEW Version: 17.9.2322
Post by: TheOwner on February 01, 2018, 01:52:46 AM
Of course, but i need to know why time to time appear popup thank you for installing avast, select version and etc.

It appears to happen periodically and is usually followed by an offer for the Avast Internet Security version.

However, I have only seen it once when my avast free was coming up to 12 days before auto renewal.

I have more then 150 days, also dont undestand why is Free version limited by days.
Title: Re: NEW Version: 17.9.2322
Post by: DavidR on February 01, 2018, 09:55:52 AM
Of course, but i need to know why time to time appear popup thank you for installing avast, select version and etc.

It appears to happen periodically and is usually followed by an offer for the Avast Internet Security version.

However, I have only seen it once when my avast free was coming up to 12 days before auto renewal.

I have more then 150 days, also dont undestand why is Free version limited by days.

As I said 'Periodically' and that is based on what I have seen in some forum posts, so this could be well outside of the normal annual renewal or if there happens to have been a program update, etc. 

As an avast user I can't say more than that about exactly when/why this happens.  What I can say is of my own personal experience and that occurred close to what would be the annual renewal.  However, on that subject Avast have said 'Registration' is history, yet there still appears to be this annual bun fight about renewal/re-registration when this was supposed to have ended.

That said you should be able to ignore this and when that period expires, it should continue to protect your system and automatically renew.  Why this is done this way I don't know.
Title: Re: NEW Version: 17.9.2322
Post by: bob3160 on February 01, 2018, 02:54:43 PM
We only live here, we aren't the landlord. :)
Any further explanations need to come from Avast. (The landlord.)
Title: Re: NEW Version: 17.9.2322
Post by: Applepie_cobbler on February 01, 2018, 04:09:07 PM
I'm running this (Build 17.9.3761.278) paid-for Internet Security version non W7 Ultimate, and suddenly Avast has started falling over frequently. One moment the error is "The Avast Service is not responding", and the next it's the "UI failed to load" falling over problem.

I've done this:-
1) repaired it via Programs (twice)
2) made sure that the Remote Desktop Service is automatic and running
3) removed the whole of Avast per the instructions contained in "Troubleshooting when Avast Antivirus components no longer work properly"
4) restarted umpteen times

Yet this continues to happen.

ALSO, I have another laptop in the house, running the same paid for Internet Security version, and which, like my machine, has not had any problems before. Yet this other machine is showing exactly the same errors. Apart from being connected via the same router wirelessly, these machines have nothing else in common bar this failing version of Avast.

In other words, Avast has gone from being a reliable product to a real PITA, which I've paid good money for. What's going on?

The system Error Log is full of Service Control errors for Avast, and I haven't installed any new programs, either.
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on February 02, 2018, 05:53:39 AM
Follow instructions: https://support.avast.com/article/33/
Title: Re: NEW Version: 17.9.2322
Post by: Applepie_cobbler on February 02, 2018, 08:52:48 AM
Follow instructions: https://support.avast.com/article/33/

Thanks. I've run this tool, and no errors were reported. I  have uploaded  the report to Avast.

I will next check the other laptop machine and see what happens.
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on February 02, 2018, 08:54:49 AM
You're welcome.
Title: Re: NEW Version: 17.9.2322
Post by: Applepie_cobbler on February 02, 2018, 10:27:14 AM
You're welcome.
You're welcome.
No errors on other machine, but it's just fallen over on my desktop again.

I've been reviewing my system information, and the only thing that has changed (on both machines) at the same time as this problem has arisen yesterday is an update of Vivaldi browser to 1.14 - 41.

Is there any connection between chrome elements and Avast that may be affected? I also have Google Chrome on here, and Firefox, but haven't used G. Chrome for a while as I prefer Vivaldi. I could just use Firefox and see if problem arises, if there is a chrome connection.

I will run the diagnostic whilst Avast is showing an error. I guess you don't need screen shots of the Avast error and thos in the System Error log, but let me know if you do, please.
Title: Re: NEW Version: 17.9.2322
Post by: Applepie_cobbler on February 02, 2018, 10:38:51 AM
Avast crashes when Vivaldi is NOT running. If the Support diagnostic is run when Avast is in a crashed state, it detects that the service isn't running and restarts it. So no useful results from that experiment.
Title: Re: NEW Version: 17.9.2322
Post by: Applepie_cobbler on February 02, 2018, 12:45:07 PM
This is now crashing on average about every 10 minutes or so.

In Services the avastsvc.exe shows as "running", in Resource Monitor it shows as "Stopped". This is the first batch of this problem I have had since buying and installing Internet Security in July last year, but I'm not sure that I can put up with another 6 months or so of this.

I have combed through the forums and all other sources of information, and it seems this is a long-standing problem, for which no explanation has been given. As I explained in earlier posts, I have followed all the clean-up, service enabling and reinstallation suggestions, to no avail.

Another question regarding this.

Obviously a fresh installation puts the whole thing back to "Square One" state, with the added need to dig out and re-enter registration code for the paid edition. Also, settings are all lost. Therefore, it it possible to save settings (using that feature) prior to uninstalling Avast, and then reload them to the fresh installation?
Title: Re: NEW Version: 17.9.2322
Post by: evertonfast on February 07, 2018, 01:47:57 PM
Hello, I'm new here and I come to report a problem that has been going on for months, the CAvastTrayICon icon does not leave my taskbar, I installed and uninstalled several times and it does not change anything. I'd like some help.
Title: Re: NEW Version: 17.9.2322
Post by: Asyn on February 08, 2018, 05:18:30 AM
Hello, I'm new here and I come to report a problem that has been going on for months, the CAvastTrayICon icon does not leave my taskbar, I installed and uninstalled several times and it does not change anything. I'd like some help.
-> https://forum.avast.com/index.php?topic=212175.msg1442377#msg1442377