Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 81802 times)

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Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #285 on: July 12, 2021, 02:23:23 PM »
Hello, I want to cancel my subscription for Avast Cleanup - id order 844601873439

Hi,

It has been cancelled.

Offline yusron.rahman

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #286 on: July 19, 2021, 04:27:42 AM »
Please cancel my free trial of avast clean up. The subscription number is as follows:*********
Thank you
« Last Edit: July 19, 2021, 12:47:09 PM by r@vast »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #287 on: July 19, 2021, 12:49:43 PM »
Please cancel my free trial of avast clean up. The subscription number is as follows:*********
Thank you

Hi,

The trial of Cleanup associated with the provided activation code expired 25.03. 2021.
There is no active subscription associated with the provided activation code.

Offline catta2

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #288 on: August 02, 2021, 09:31:44 AM »
please cancel my subscription trial ************
« Last Edit: August 02, 2021, 03:06:30 PM by r@vast »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #289 on: August 02, 2021, 03:06:54 PM »
please cancel my subscription trial ************

Hi,

It has been cancelled.

Offline catta2

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #290 on: August 03, 2021, 09:37:51 AM »
it wasn't, i still get the message it expires within 24 h

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #291 on: August 03, 2021, 10:52:22 AM »
it wasn't, i still get the message it expires within 24 h

Hi,

The subscription that was associated with the activation code you provided, was cancelled. If you received a message saying that it expires within 24 hours, then it would be correct. The license is valid until 3/08/2021. This means that you can continue to use the premium version of the application until this date. It does not imply that the subscription will renew.

Offline catta2

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #292 on: August 03, 2021, 05:17:47 PM »
why Avast tried to withdraw the monthly subscription from my bank account a couple of days ago then?

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #293 on: August 04, 2021, 02:08:57 PM »
why Avast tried to withdraw the monthly subscription from my bank account a couple of days ago then?

Hi,

When you say "a couple of days ago" are you referring to the 2nd of August 2021? On this date, at the time you received the notification of the auto-renewal subscription attempt, the subscription itself was still valid. Your subscription was cancelled at a time after you received this notification.

Offline teethan

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #294 on: August 14, 2021, 07:06:14 AM »
I wish to cancel my free trial & subscription to Avast Cleanup Premium

Offline atoutsdelalune

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #295 on: August 15, 2021, 02:40:16 PM »
I wish to cancel my free trial and auto subscription for Avast Cleanup,  number order 990994573439
« Last Edit: August 15, 2021, 02:46:17 PM by atoutsdelalune »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #296 on: August 16, 2021, 08:29:31 AM »
I wish to cancel my free trial & subscription to Avast Cleanup Premium

Hi,

Would you please send the activation code or email used for this trial via PM in order for me to assist you?

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #297 on: August 16, 2021, 08:32:48 AM »
I wish to cancel my free trial and auto subscription for Avast Cleanup,  number order 990994573439

Hi,

You seemed to have cancelled this subscription already.

Offline Deividas5

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #298 on: August 29, 2021, 01:13:17 PM »
Hello. I'm having trouble cancelling the subscription, and I did not receive an order ID, so I was wondering whether it was possible to cancel by subscription number which would be ***********. And the purchase was made definitely through this email so I don't know why it does not appear in manage subscriptions as well. Thank you.
« Last Edit: August 30, 2021, 12:01:19 PM by r@vast »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #299 on: August 30, 2021, 12:05:26 PM »
Hello. I'm having trouble cancelling the subscription, and I did not receive an order ID, so I was wondering whether it was possible to cancel by subscription number which would be ***********. And the purchase was made definitely through this email so I don't know why it does not appear in manage subscriptions as well. Thank you.

Hi,

It seems you had a typo in your email address (********233 @ gmail.com - instead of 2233). Nevertheless, your subscription has been cancelled.