Cancel Avast Cleanup free trial and auto subscription

[Paulina14]

Hi I never recieved an email when I signed up for my free trial. When I try to cancel it, it takes me to a website but there it says I have no subscriptions or cards on file.
I wish to cancel my free trial and auto subscription for Avast Cleanup, subscription: ZTW2JX-SCBQZ2-5U4EDJ

[4444]

HI I wish to cancel my AVASTCLEANUP PREMIUM SUBSCRIPTION but doesnt show me any subsription on my account setting subscription (avast.com) i see all number of this subscription and note avast cleanup SUBSCRIBED next charge April 12 2024  on my computer windows app avast cleanup but i cant do nothing,please help

[bob3160]

HI I wish to cancel my AVASTCLEANUP PREMIUM SUBSCRIPTION but doesnt show me any subsription on my account setting subscription (avast.com) i see all number of this subscription and note avast cleanup SUBSCRIBED next charge April 12 2024  on my computer windows app avast cleanup but i cant do nothing,please help

Try the following:

Request help from Avast. https://support.avast.com/en-us/contact
If you don't have an order # use 00000000 then explain your problem.

[John608]

Hello, I would like to cancel my Avast Cleanup Premium subscription.
I chose the 60 day trial and provided my PayPal details. But I no longer have access to the email address on which I received the avast order number. So I can't manage the subscription or cancel it. How to do ?

This is the number of my license: *moderated*

THANKS.

[prokopes_]

Hello, I would like to cancel my Avast Cleanup Premium subscription.
I chose the 60 day trial and provided my PayPal details. But I no longer have access to the email address on which I received the avast order number. So I can't manage the subscription or cancel it. How to do ?

This is the number of my license: *moderated*

THANKS.

Hi @John608, we have now canceled this subscription as per your request.
Generally speaking, in situations like this, we recommend that you contact our support at https://support.avast.com/

[Moe3]

Please cancel my Avast Cleanup subscription KEW76R-7Q9H7J-4HUFH2.

Thanks

[engelhaust]

Hi, I need my free Avast Disk Cleanup trial cancelled. The subscription ID is 6FNKHK-MR5UV2-4MCFGE.
Frankly it seems a little malicious to not have the option to do this on our own accounts.

[prokopes_]

Hi, you can actually cancel a subscription via your Avast Account, the steps are described here: https://support.avast.com/en-ww/article/account-unsubscribe/
That said, some customers purchased their subscription using an email address different from the one used for their Avast Account. That means that their subscription may not be visible in the account. If that's the case for you, please contact support via https://support.avast.com/en-ww/contact/sales_autorenewal?c=true